John Elway's Crown Toyota
Ontario, CA
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This is my second Scion purchase with John Elway Crown. Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from Tamer and Gavin were very helpful and provided quality customer service. Tamer even went as far as to go across to the main lot to get us lunch from the BBQ going on while we were waiting . Tamer and Gavin made me feel vey comfortable. Buying a car from Crown was hassle free. I would recommend seeing Tamer and Gavin. I love my Scion! More
I have been dealing with John Elway Crown Toyota for several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very po several years and have never been disappointed, I moved out of the Ontario area a couple of times and had to use other Toyota dealers and had very poor experiences. I now live 50 miles from Ontario but I will not take my Toyota to anyone but John Elway Crown Toyota so I drive there for all services. I can stay in their beautiful customer lounge and also buy breakfast or lunch in their cafeteria. Their staff is always informative, courteous, and extremely honest. I have owned several Toyotas since 1978 and will not buy any other brand. I have purchased two cars from John Elway Crown Toyota and have been extremely satisfied with their sales people especially Justin Sebring. The only reason I haven't purchased more from them is that the first cars I purchased while living in another area and drove them for about 150,000 - 200,000 before I got tired of them and traded them in for a newer model. More
I am extremely thankful and blessed to have my first car experience with this dealership. However it would not have happened without the help of Velky. She took the time to show me around and understand my experience with this dealership. However it would not have happened without the help of Velky. She took the time to show me around and understand my needs. Velky is highly energetic which made the process exciting and easy, especially for a first time buyer!!!! Thank you so much!!!! Couldn't be more thrilled to have my first car...thank you to everyone who did their best to help me out. -Alisha Quintana. More
the sales person was very helpful for going through all the process to get my new car and very nice person and friendly. Thank you Crown Toyota especially Mr Dan the process to get my new car and very nice person and friendly. Thank you Crown Toyota especially Mr Dan More
After working with other dealerships and sales people, Justin was by far the BEST auto sales professional I have ever done business with. Justin was attentive to my needs and met my demands in a quick and Justin was by far the BEST auto sales professional I have ever done business with. Justin was attentive to my needs and met my demands in a quick and friendly manner. I would refer my family to him in a heartbeat. More
Michael was friendly, personable and professional. We felt welcome and the environment was pressure free. We were given plenty of time to consider our purchase and we came away with the vehicle we wante felt welcome and the environment was pressure free. We were given plenty of time to consider our purchase and we came away with the vehicle we wanted. Thanks. More
Fred helped me through the entire process of buying my 2007 Chevrolet Silverado Crew Cab. I am 51 years old and I have purchased many vehicles from dealerships in my life and every experience was awkward 2007 Chevrolet Silverado Crew Cab. I am 51 years old and I have purchased many vehicles from dealerships in my life and every experience was awkward and in some cases adversarial. in all cases, I left feeling I was unfairly taken advantage of by the sales person I worked with. Not this time. Fred was informative, patient and very knowledgeable. He is very believable and gave me honest replies to all of my questions and I had a lot of questions for him. I thought he would lose his patience with me but he kept smiling and answering everything I threw at him. At the end of the day, I felt that we both won and I left with the truck of my dreams and a positive experience that I have told at least 10 family and friends about. I don't know if anyone there is better than Fred, but he is the best salesman I have ever had the pleasure of dealing with. More
We gave James Kissi the review that we did because we thought at the time considering our situation that there was no way possible that we were going to be capable to purchase the car we wanted but after thought at the time considering our situation that there was no way possible that we were going to be capable to purchase the car we wanted but after discussing our situation as far as finance and the position that we wanted to be in to purchase an economy car from that point on James took complete control and assured us that there were no worries that the deal was done and as a godly blessing he did just as he told us leaving us no worries and as of this day we are proud owners of a 2013 beautiful red priusc and may he continue to bring satisfaction to all those through your company that he encounters thank you very much with the most thanks Roger & Sandra Larry More
I was on the hunt for a 2013 Fj Cruiser Trail Team for the last 6 months. I had been working with three other not so local dealers to get the best price on this new vehicle. After hours of back and forth the last 6 months. I had been working with three other not so local dealers to get the best price on this new vehicle. After hours of back and forth I couldn't make a deal come to fruition at any of these dealers, I gave my local Toyota Dealer(John Elway) a try. I first called and spoke to a sales men and was completely turned off by the unfriendly customer service I received and had a sour taste in my mouth. At this point I had put this whole buying of a car thing on the back burner. I then decided to give the Costco Fleet service a try, since my location of my home to the dealer is so close costco referred me to John Eleway Toyota frustrated with what had happend before, I still gave them another chance. I got a call from Debbie's Team with in 30 min of the costco inquiry and I proceeded to explained to them what FJ I wanted, what price I wanted to pay, and how long I wanted this whole process to take. They simply said hold a min and 5 seconds later came back on the line and said we got a deal when can you come in. I was a bit taken back thinking they had to give more of a fight I was asking of pretty much invoice and some. To my surprise that was wrong it was just that easy they made this transaction a breeze. I proceeded to ask them via phone, how long will it take to draw up the paper work and have me out the door the girl on the phone said with in a few hrs. Around 45 min later I arrived at the dealer met Debbie and she took care of me from start to finish just shy of 3hrs(actually Timed it). I know 3hrs sounds like a long time but if you are familiar with buying a car that is almost lighting fast. I honestly think it could have been faster but this dealer was selling cars left and right so it was not that they dragged there feet its just it took that long for me to get into finance since they had so many people purchasing. All and all Debbie and her team at John Elway Did a great Job in meeting my needs getting me taken care of and all while doing all this she always had a smile on her face the whole time. I wish more establishments would have nice and friendly staff like Debbie. I Will definitely refer friends or family looking to get a new Toyota to Debbie and her team. More
I purchased my Scion Tc from this dealership and it was a great experience. As my family and I walked in Justin Sebring greeted us and welcomed us with great enthusiasm. He showed us the cars I was intereste great experience. As my family and I walked in Justin Sebring greeted us and welcomed us with great enthusiasm. He showed us the cars I was interested in and helped me make the best choice. He made us feel very comfortable because he did not pressure us to make any decision like some sales people do. He assisted me with all the questions I had about the car and he wanted to make sure thats the car that I really liked and felt comfortable in. Although we were at the dealership for a couple hours I felt as if time was going by fast because it was nothing but laughter because besides Justin's great customer service he is a very funny guy with a great personality. I enjoyed making my purchase at this dealership and I will definitely recommend to my family and friends. I am a very happy customer and I love my car. Thank you Justin! More