Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Hinderer Honda
Heath, OH
5,473 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,473 reviews
September 06, 2019
Nisson repair It was good customer service. No problems at all. Time it took for repairs was great. Car looked very good. They even washed it which was nice. It was good customer service. No problems at all. Time it took for repairs was great. Car looked very good. They even washed it which was nice. More
by KF
Verified CustomerEmployees Worked With
Sharon Amos
Helpful September 06, 2019
good experience The people were friendly and helpful. The work was of a good quality. I have been very happy with my experiences at Hinderer. The prices are compet The people were friendly and helpful. The work was of a good quality. I have been very happy with my experiences at Hinderer. The prices are competitive. More
by RSPIETH
Employees Worked With
The young lady at the front counter in the body shop, Zack Farrington
September 06, 2019
Purchase used Honda Accord My purchase from this dealer was not what I expected. So supposedly my car was purchased new and traded back in with this dealer. Supposedly all servi My purchase from this dealer was not what I expected. So supposedly my car was purchased new and traded back in with this dealer. Supposedly all service was done by the dealer and the car went through a “30 point” inspection before we purchased it. So my purchase was made on a Saturday,. On Monday, I noticed a noise coming from the passenger rear wheel area. I went to the dealership on Tuesday. They could not look at my car, I had to make an appointment and by the way that will be a $115 diagnostic charge. I said I just bought the car on Saturday. They waived the fee, insert eye roll. So I made an appointment for Saturday. I was there early and the service tech said it would be about 30 minutes. Well some 90 minutes later, the service tech returned to tell us I needed front rotors. I said the noise was coming from the back. The service tech went back out and about 15 minutes later came back and said I also needed brakes and it would be $1600 to do rotors and brakes. Needless to say my husband was not happy. They said well if you would’ve bought the extended warranty this would all be covered. Well what about the “maintenance service” you did on the vehicle for the prior owner and what about your “30 point inspection” shouldn’t this have been found before you put it back on the lot to sell? No answer just we’re sorry. Where is the customer service and we care about our cars and customers??? The 30 point inspection is a TOTAL JOKE!!!, and the maintenance service for the previous owner TOTAL LIES.. If there was a service record, why didn’t we get a copy of it showing everything they had done, BECAUSE THEY DIDNT DO IT! I received an email from the service manager later that Saturday on how I thought my service was. I went through this whole story and said I expected Justin Hinderer to make this right since he was so concerned with our happiness with our purchase. Guess what, I still have not heard from him and that was August 10th, or did I get a response email from the service manager, Surprise Surprise. I would NOT recommend this dealer to anyone. I will not purchase another vehicle from them, and I will not have any service done there. More
by No
Employees Worked With
Justin Hinderer, Jay Whitehead, Bradley Marteney, Jason Hopkins
September 05, 2019
Great service! Easiest car buying experience yet! Both sales and finance were great to work with and I couldn’t be happier with my car. I’ll definitely be back. Easiest car buying experience yet! Both sales and finance were great to work with and I couldn’t be happier with my car. I’ll definitely be back. More
by mzdajd
Employees Worked With
Taylor McIntosh, Eric Stephenson
September 05, 2019
It is great to work with Jason Culver. Jason Culver is largely the reason I continue coming back to Hinder. I can count on him to be honest with me. He is always someone that I count on f Jason Culver is largely the reason I continue coming back to Hinder. I can count on him to be honest with me. He is always someone that I count on for car related issues. He is why I will buy my next Honda from Hinder. More
by Car buyer
Employees Worked With
Jason Culver
September 05, 2019
Repeat buyer 2nd car purchased there for good reason. Professional from top to bottom. We associated with Bill Goodrich,Tonya Helsel, Henry, and Tyler explained al 2nd car purchased there for good reason. Professional from top to bottom. We associated with Bill Goodrich,Tonya Helsel, Henry, and Tyler explained all the accessories of our new car. More
by jgmcdowell9
Employees Worked With
Bill Goodrich, Henry "Grady" Tiller, Tonya Helsel, Tyler Collins
September 05, 2019
Fantastic From the time I pulled in I was treated with dignity and respect. The service representative wrote down my information, explained how they were going From the time I pulled in I was treated with dignity and respect. The service representative wrote down my information, explained how they were going to proceed, and fixed the problems in a timely manner. The all points inspection is very helpful in understanding the overall condition of the vehicle. More
by davidahorsky
Employees Worked With
David Street
September 04, 2019
BEST.. DEALERSHIP.. EXPERIENCE EVER!!!! This group of people are awesome! I Highly recommend the team there at John Hinderer Honda!!! Amy, Dustin aka DEBOW , and Brad all took care of me This group of people are awesome! I Highly recommend the team there at John Hinderer Honda!!! Amy, Dustin aka DEBOW , and Brad all took care of me beyond what I though they could do! GO TO AMY MIRACLE AND HER TEAM for ALL your car needs!! This experience definitely changed my life for the better! John Hinderer Honda is the way to go!!! All the way around! More
by Csutter3
Employees Worked With
Dustin Boucher, Amy Miracle, Bradley Marteney
September 03, 2019
Very courteous and friendly Justin & Jason were patient and very helpful. They even took steps to ensure my deal was done timely for the OSU football game, which involved drivi Justin & Jason were patient and very helpful. They even took steps to ensure my deal was done timely for the OSU football game, which involved driving my new car out to me! Class act all around the house. Thx guys! More
by jillrader123
Employees Worked With
Justin Hinderer, Jason Needles, Taylor McIntosh
September 03, 2019
Bradon C. was amazing. I was selling my GMC Envoy Denali through Kelley Blue Book. Bradon drove to Mount Vernon to check out the vehicle and again to deliver the check. Th I was selling my GMC Envoy Denali through Kelley Blue Book. Bradon drove to Mount Vernon to check out the vehicle and again to deliver the check. The first stop for my next vehicle will be John Hinderer Honda. Thank You all. More
by wgacad
Employees Worked With
Bradon Crihfield
