John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,413 Reviews of John Thornton Chevrolet - Service Center
I had a great experience, easy in and easy out. They did exactly what they said they would do. I will be back. They did exactly what they said they would do. I will be back. More
They have the prices that can’t be beat! !!!!! Really great customer service and great selection of vehicles. !!!!! Really great customer service and great selection of vehicles. More
My vehicle was taking in for squealing brakes. The squealing never stopped and I called back in to get it repaired. i was told to go my nearest GMC service center. I was charged $984 and I should The squealing never stopped and I called back in to get it repaired. i was told to go my nearest GMC service center. I was charged $984 and I should be reimbursed for this expense considering that they couldn’t fix it and it was a none issue. I’ve called and spoke with the Director Bernie Gonzalez about this issue and he was no help and stated that they wouldn’t pay for this, he also stated he would call me back after he got more information. No call back and I’ve also called and left messages with no callback. This is not good customer service and the experience has made Mr loose confidence in the GMC customer service. I should be held responsible for brakes that was sold to me as being good and operable condition. Please reach out to me issue so we can get this resolved. More
The people at John Thorton Chevrolet did an amazing job kept in touch with me all through transaction . B before and after delivery kept in touch with me all through transaction . B before and after delivery More
The people at John Thornton Chevy always takes care of me from the smallest of things to the largest. from the smallest of things to the largest. More
Brought my truck in for diagnostic and technician found my check engine light as on because a of warped manifold gasket. I gave the technician permission to fix the problem. A hour later I was told that I my check engine light as on because a of warped manifold gasket. I gave the technician permission to fix the problem. A hour later I was told that I needed a new injector when it originally wasn’t the issue. More
Our vehicle shopping experience was excellent and was made possible by Marva who was very professional and made the process very enjoyable! Thank you Marva! made possible by Marva who was very professional and made the process very enjoyable! Thank you Marva! More
They were very helpful and they made me want to come back. The only thing is, I have a lot of miles on my truck and was told that they wouldn't work on it, because of the mileage. back. The only thing is, I have a lot of miles on my truck and was told that they wouldn't work on it, because of the mileage. More
Great Customer Service from beginning to end. I’m very pleased with the service I received. I’m very pleased with the service I received. More