Joseph Toyota of Cincinnati

Everyone was professional and courteous. This was the second new vehicle that we have purchased from Joseph Toyota. We had the service agreement on both vehicles and I would recommend it. second new vehicle that we have purchased from Joseph Toyota. We had the service agreement on both vehicles and I would recommend it. More

They took care of my needs promptly and got me back on my way. I will definitely be looking at Toyota on my next vehicle purchase just due to the experiences I’ve had with the service department compared to way. I will definitely be looking at Toyota on my next vehicle purchase just due to the experiences I’ve had with the service department compared to service departments I’ve dealt with elsewhere More

Service department was ready to accept the car on time. The reason for bringing in the car was to fix an issue with the adaptive radar. The issue could not be duplicated, however, I was fully satisfied wit The reason for bringing in the car was to fix an issue with the adaptive radar. The issue could not be duplicated, however, I was fully satisfied with the complete and plausible explanation. Although not planned, the service department completed the 10,000 mile checkup quickly and effectively. Great service More

My waiting time was less than an hour. Waiting room was clean and comfortable. Everyone I encountered was friendly and polite. I’m looking forward to my next visit. Thank you clean and comfortable. Everyone I encountered was friendly and polite. I’m looking forward to my next visit. Thank you More

Once I arrived at the Service Center the service was great! All of the staff were courteous, helpful, and knowledgeable. The service was timely and was completed in one half hour. I am very happy with t great! All of the staff were courteous, helpful, and knowledgeable. The service was timely and was completed in one half hour. I am very happy with the service. I believe that there may have some confusion early on with scheduling the service. I was set up for Saturday and planned to stay. After reconsidering, I called back to schedule the 60,000 maintenance. The person who answered the phone couldn't do the scheduling, but told me Kyle would call me back. That didn't happen. I then decided to keep my original appointment. It all worked out and I will schedule the other maintenance when it is convenient for me. Thanks again for the service! More

Brought my truck in to have a potential warranty item checked out. Fortunately, all was well. Staff in the service department are friendly. Communication is good both before and after service. I alwa checked out. Fortunately, all was well. Staff in the service department are friendly. Communication is good both before and after service. I always receive a followup call or text or both. More

Good. Wish I could of gotten in sooner. Nice to book online but have to wait three weeks to get in. The place is clean and people are nice online but have to wait three weeks to get in. The place is clean and people are nice More

Took care of my cars checkup in less than 2 hours! Very efficient and professional! I will be coming if back in six months!!.Yea! efficient and professional! I will be coming if back in six months!!.Yea! More

Joseph Toyota has the best service department. Jason Smith is the best. Always honest and explains everything .I always work with him or Tony only Smith is the best. Always honest and explains everything .I always work with him or Tony only More

Everyone was courteous from beginning to end during my service appointment. My car was even finished earlier than expected! I will come back to this dealership every time! service appointment. My car was even finished earlier than expected! I will come back to this dealership every time! More