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Joseph Toyota of Cincinnati
Cincinnati, OH
1,522 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,522 reviews
July 15, 2021
Salesman Chris Ward has always been great. Went out of his way to find a vehicle for my wife and I. Thanks for all the help. his way to find a vehicle for my wife and I. Thanks for all the help. More
by leila0
Verified CustomerEmployees Worked With
July 15, 2021
Everything and everyone was excellent. I received a call that my car was in need of a service recall. Did my maintenance while there and was out. Thanks for an easy breezy service experience. that my car was in need of a service recall. Did my maintenance while there and was out. Thanks for an easy breezy service experience. More
by THERESEBARNES547
Employees Worked With
July 15, 2021
Easy online scheduling. Great personalized service. Kept me up to date. Shuttle service was very helpful. Jason was great to work with and kept me up to date. me up to date. Shuttle service was very helpful. Jason was great to work with and kept me up to date. More
by LOOMISGN
Employees Worked With
Jason
July 15, 2021
Joseph Toyota provided awesome customer service. Communication was very clear and concise about the needs of my 2017 Highlander. Thank you and I appreciate the service I received at Joseph Toyota. Communication was very clear and concise about the needs of my 2017 Highlander. Thank you and I appreciate the service I received at Joseph Toyota. More
by WSBRONSON
Employees Worked With
Monica Hessler
July 14, 2021
took 2 hours to get a scheduled oil change. Not impressed.I usually get excellent service, but not this time. If it wasn't for my service agreement,I would not come back.service writer stated they impressed.I usually get excellent service, but not this time. If it wasn't for my service agreement,I would not come back.service writer stated they had to get an oil filter for my vehicle,( a honda at a toyota dealership),I get that ,but it is a 3 minute drive to the honda dealer. More
by DAVEB2073
Employees Worked With
July 13, 2021
The service was prompt, explained sufficiently, and everyone I dealt with was polite and friendly. The lounge was equipped with wifi and beverages for me to work while I waited. everyone I dealt with was polite and friendly. The lounge was equipped with wifi and beverages for me to work while I waited. More
by FATHERMCC
Employees Worked With
July 13, 2021
Happy with the work done on the car to fix the issues. Disappointed in the fact that, after 3 weeks, the car was picked up with low tire pressure, no windshield washer fluid, and items not returned to Disappointed in the fact that, after 3 weeks, the car was picked up with low tire pressure, no windshield washer fluid, and items not returned to the place they were in when the car was dropped off. More
by CBAUSANO
Employees Worked With
Nancy
July 12, 2021
Cheryl Nix was friendly, knowledgeable and delivered. I was having a hard time finding a new Sienna minivan in the Cincinnati area. We stopped by on a Monday and they did not have any available. She was was having a hard time finding a new Sienna minivan in the Cincinnati area. We stopped by on a Monday and they did not have any available. She was able to get exactly what we wanted. We had our new van that same week. Thanks! More
by kbeard80
Employees Worked With
July 11, 2021
Everyone was Very pleasant, and explained what was done to my Tacoma. I am very happy with this whole experience and will be back for my 10000 mile check. to my Tacoma. I am very happy with this whole experience and will be back for my 10000 mile check. More
by J_KIDD3056
Employees Worked With
July 11, 2021
Had a easy in and out experience. Employees were great and explained everything that was being done. Made sure I was taken care of while my car was being worked on. Thanks for the the great service! and explained everything that was being done. Made sure I was taken care of while my car was being worked on. Thanks for the the great service! More
by MCATEE8
