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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,522 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,522 reviews

May 06, 2021

I keep coming back to Joseph Toyota. Great customer service since my 1st Toyota. I'm on my 4th now. Both sales and service are excellent. Keep up the great work. More

by QUEENLYDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this amazing feedback! We deeply appreciate your loyalty to Joseph Toyota and to the Toyota brand and thank you for taking time to let us know we are providing you with excellent service in all of our departments. We look forward to your next appointment. Take care!

May 05, 2021

They were very easy to deal with and helped us to make sure that we were able to get the car that we were wanting More

by combs6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Jeff Jaeger
May 05, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for taking the time to let us know about your pleasant experience at Joseph Toyota. Your entire New Car Sales Team extends their gratitude for the opportunity to assist you with your vehicle purchase. We appreciate your recommendation and look forward to serving you again. Best wishes for a wonderful day!

May 04, 2021

The Joseph Toyota team is great to work with always. The entire staff (both sales and service) is attentive and efficient. The facility is clean and comfortable. More

by BCOWART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 04, 2021

Oil change and rear hatch I didn’t know there was a small button underneath the handle Which the service manager showed me how it worked and I have bought two new Yaris 2016 and 2020 and when you buy a c More

by GRAVESKEITH1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names service writer girl and service manager were great
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hello Keith, Thank you for sharing your thoughts about your experience with our dealership. Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

May 04, 2021

Great service! Good communication. They texted and called which was very helpful. Work was done quickly and pricing was transparent. Thanks to the service department! More

by REDSHIFT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hurray! Thanks for taking time to share your wonderful experience with us. Your Joseph Toyota Service Department extends their thanks for choosing them for your vehicle's service. Until your next appointment, stay safe on the roads!

May 03, 2021

Third car I have bought from here. It is always a good experience. I have worked with Jeff Jaeger several times. He does a very good job!!! Austin was very good to work with. More

by deckstein2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Jeff Jaeger
May 03, 2021 -

Joseph Toyota of Cincinnati responded

Your loyalty means a great deal to us as does this thoughtful recounting of your experiences. We join Jeff, Austin, and your entire Joseph Toyota sales team in extending our thanks for choosing us again. We appreciate you!

May 02, 2021

they were done 2 hours before they thought they would be. terrific customer service as well! highly recommend them as they are always ahead of schedule and thoughtful More

by WBHOGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2021

The 30,000 mile check up went very smooth. No surprises. The Camry is a reliable vehicle and the service technician did a thorough job. More

by ROBERTRPP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business, Robert!

May 01, 2021

We have been buying and leasing cars ftom Joseph Toyota for over 20 years. The sales, finance and service departments have always been courteous and helpful. Lost one star this time because first two Ra More

by nbrunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
May 02, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review and for your loyalty. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati over the past 20 years. Congratulations on your new RAV4!

April 30, 2021

In and out in 45 minutes for first service. Did fine job as always. Previous Toyotas all serviced here. Good jobs always. Fast and friendly. More

by CANTERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Joseph Toyota of Cincinnati responded

We can't thank you enough for your loyalty to the Toyota brand and for choosing Joseph Toyota for your vehicle service and sales. We are delighted to hear your experience was exactly as you had expected. We appreciate this great review and your recommendation. Looking forward to your next visit!

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