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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
1,523 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,523 reviews

March 26, 2022

The service team was friendly and knowledgeable, with good attitudes & expertise. My car was evaluated and taken care of in a professional,efficient manner! More

by asburyelaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2022 -

Joseph Toyota of Cincinnati responded

Providing professional service with a smile and getting you swiftly back on the road are top priorities of ours, and we're glad to hear we're succeeding! Thank you tremendously for allowing the Joseph Toyota of Cincinnati team to take care of your service needs, and we'll be here whenever you need us next!

March 26, 2022

Very friendly dealer. Service center is great. Likely never buy another vehicle else where. Good day More

by HUMMELH012918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

Whether for sales or service, we're always happy to see you and provide you with our best possible customer service! Thank you for making the drive to Joseph Toyota of Cincinnati, where we'll be eagerly awaiting your return the next time your vehicle needs a little TLC. Have a great week!

March 25, 2022

Great service, friendly helpful employees. Highly recommend to others. The whole process to have our car serviced was easy and quick. More

by DM57POWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Joseph Toyota of Cincinnati responded

We enjoyed seeing your review and thank you for sharing the news of your great experience at Joseph Toyota of Cincinnati. Knowing that the team in Service was welcoming and helpful is sweet music to our ears! It was our pleasure to provide you with smooth and timely service because we know that you have plans for the weekend and would prefer not to wait longer than necessary for your vehicle. Come back and see us again!

March 24, 2022

Communication, very pleasant. Easy to deal with. Very professional. I always deal with Jason and he treats us like family. More

by DKCASTNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
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Mar 24, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your continued business and your confidence in Jason! We are grateful to have you as customers here at Joseph Toyota of Cincinnati and we wish you many happy miles ahead!

March 24, 2022

Everyone was very friendly and timely. Waiting area clean and well stocked for waiting customers. Would be 5 stars had the service tech not left oily/dirty fingerprints and smudges on my b More

by DKPERKINS33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know that everything about your Joseph Toyota Service experience was enjoyable until this final overlooked detail. We sincerely apologize for the lack of care given to the interior of your vehicle during this recent service appointment. Because we do not like to disappoint our customers, please give us a call to discuss a resolution to this issue. Thank you, Sandra Pomeraning - Customer Relations Manager - 513-385-1800, ext 8311

March 23, 2022

So easy to make appointment. Everyone is very friendly and helpful. Very clean environment. Excellent communication More

by ANNJAMES95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 24, 2022 -

Joseph Toyota of Cincinnati responded

Hi Ann! Our objective at Joseph Toyota of Cincinnati is to provide you with an effortless scheduling process and a pleasant service environment. Your comments about the excellent service you received from Kyle, who advised you, are deeply appreciated. We thank you on Kyle's behalf and for choosing to service your vehicle with us. We appreciate you!

March 22, 2022

My last free service Kyle was very nice and helpful relating to my next service More

by EGNORTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 22, 2022 -

Joseph Toyota of Cincinnati responded

Kyle will be thrilled to see how much you appreciated his assistance and guidance. The Joseph Toyota of Cincinnati team is honored to be your chosen service provider, and we look forward to our next chance to go the extra mile for you!

March 22, 2022

The coffee was a great surprise. It was an enjoyable experience while waiting. Everyone was ver nice! More

by NLGPUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Joseph Toyota of Cincinnati responded

It's important that your wait for service is comfortable and that you're well accommodated in the process. We're glad to hear you enjoyed your coffee while we took care of business for you, and the Joseph Toyota of Cincinnati team hopes you'll stop by again next time you require service!

March 22, 2022

Nice job! Pleasant folks, reliable service, and I have confidence in having them service my vehicle on an ongoing basis. Well-earned! Nice customer lounge, More

by NKOLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Joseph Toyota of Cincinnati responded

It is our pleasure to help! Thank you for the fantastic review and for enlisting Joseph Toyota of Cincinnati with your service needs! Drive safe, and see you next time.

March 22, 2022

Good communication and fast service. Always clean environment in lounge. Friendly staff love this place More

by RAIASHMI33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your five stars! We love to see this positive feedback about our service and facilities. Safe driving from all of us at Joseph Toyota of Cincinnati!

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