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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

March 04, 2022

Workers were friendly and answered all my questions pre tainting to my warranty and things More

by KATRICE.MALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations on your vehicle purchase, Katrice! Thank you for sharing insights into your five-star sales experience at Joseph Toyota of Cincinnati. We're here to help you with any after-purchase questions, and we're only a phone call away! Have a lovely weekend!

March 04, 2022

I always work with Tony Nash. He always provides good advice and communicates very well. This trip was like all others. I appreciate his help. Thanks Jim Vaughn More

by VAUGHNJIM
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Joseph Toyota of Cincinnati responded

Jim, your business is important to us! Thanks for letting us know that Tony Nash continues to provide you with great customer-first service. We'll extend your thanks to him, and look forward to seeing you at your next appointment. Have a great week!

March 04, 2022

After finding the key I purchased, I had a pleasant experience. They were very helpful. More

by BELCHERCARLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Joseph Toyota of Cincinnati responded

Carla, thank you for visiting Joseph Toyota of Cincinnati. It was a pleasure to help you with key replacement. We look forward to assisting you again with your automotive needs. Have a great weekend!

March 03, 2022

Excellent service given to me since I purchased my Avalon a few months ago. Tony the service tech is absolutely great. Explained everything to me. Will always not only purchase from Joseph but will always u More

by BETHVIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony. Service Dept
Mar 03, 2022 -

Joseph Toyota of Cincinnati responded

Your experience with the Service Department at Joseph Toyota of Cincinnati sounds ideal! We appreciate the time you took to comment on the great customer-first service you received from Tony and the entire Service Team. We're glad you are enjoying your Avalon, and thank you for both your sales and service business. We'll look forward to seeing you again.

March 02, 2022

It was great dealing with Joseph Toyota, The salesperson answered all my questions and everyone was very professional More

by cardude0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for telling us about your recent purchase experience with Jeff Gibson at Joseph Toyota of Cincinnati. We appreciate your business and your recommendation. Congratulations and best wishes from the entire New Vehicle Sales Team!

March 01, 2022

Service was timely. I appreciate the work. My vehicle was checked for the battery recall & wasn’t affected. I’m grateful because I certainly didn’t want to pay for a new More

by WRDFRESHSTART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul T
Mar 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati and letting us know about the good experience you had recently. We are always happy to check vehicles with recall notices. Typically, items with recall notices are replaced at no cost to the customer. Come and see us again for your automotive needs. We'll be here for you!

February 27, 2022

Very accommodating and welcoming. Terrific salesperson. They want you to take home your dream car. More

by ckhall0822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Miller
Feb 28, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations and thanks for sharing the excitement and good news of your fantastic purchase experience at Joseph Toyota of Cincinnati! We appreciate your comments and recommendation. It was our pleasure to help you, and we look forward to seeing you in the future. From Derek and the entire Sales Team, all best wishes for safe travels.

February 27, 2022

Great place, this was my fourth Joseph Toyota car and each time everything is perfect. More

by tomdorger0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lawson
Feb 28, 2022 -

Joseph Toyota of Cincinnati responded

Tom, congratulations on No. 4! We can't thank you enough for your continued loyalty and engaging comments. We appreciate your business and look forward to continuing this great connection. Thanks also from Larry and Trevor for acknowledging their efforts during the sales process. Best wishes from all of us at Joseph Toyota of Cincinnati.

February 26, 2022

There was an issue with my alignment and Paul and Bob were extremely transparent, professional, courteous and made a bad situation very pleasant. This service department went over and above to make sure More

by NATE.DETMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Bob (service department)
Feb 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you, Nate, for sharing your recent Service experience with Paul and Bob at Joseph Toyota of Cincinnati. Knowing that they served you so well and resolved the issue in a timely manner reflects our goal. We do apologize for any inconvenience we caused you initially and appreciate your strong recommendation. Thanks again.

February 25, 2022

Jeff Gibson and the team are very friendly and professional! I will be back for sure! More

by nick@animalremover.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking time to comment on your experience at Joseph Toyota of Cincinnati. We are delighted that Jeff and the entire New Vehicle Sales team made the process enjoyable and smooth, and earned your recommendation. We're glad to have you as a customer, Nick. Have a great weekend!

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