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Joseph Toyota of Cincinnati

Cincinnati, OH

4.5
1,546 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,546 reviews

January 21, 2022

Excellent service! Very helpful with remote start info and checking my extended warranty before scheduling an expensive repair. More

by NZWISSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name and I don't have his card on me
Jan 21, 2022 -

Joseph Toyota of Cincinnati responded

The Joseph Toyota Service Team expresses their gratitude to you for taking time to compliment them on the amazing service you received recently. We appreciate your five-star recommendation and look forward to serving you so well in the future. Have a wonderful weekend!

January 21, 2022

The efficient and effective experience is consistent over the past 10 years. I don't even think about going anywhere else for future vehicles. More

by SANDERSA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Joseph Toyota of Cincinnati responded

Many thanks for your business and recommendations over the last decade! We truly appreciate your comments and look forward to serving you in the years to come. Thanks again from all of us at Joseph Toyota of Cincinnati. Have a great weekend!

January 20, 2022

I found the Tacoma on Joseph Toyota of Cincinnati with the options I wanted. Called ask for sales and was connected with Dupree, ask available he said due at dealership on January 15,2022. After some tho More

by JPOWELL3264
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Joseph Toyota of Cincinnati responded

Congratulations on the purchase of your new Tacoma, and thank you for letting us know how helpful Dupree was to you during your Sales experience! We appreciate the great recap of your visit and look forward to serving you in the future. Thank you for choosing Joseph Toyota of Cincinnati!

January 19, 2022

Speedy service, I was in and out in 45 minutes. Lounge was great to help me get work done while I waited. I would definitely recommend, thank you! More

by BRENTWILLING9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Joseph Toyota of Cincinnati responded

Brent, we're happy to know you had an amazing service visit at Joseph Toyota of Cincinnati. Thank you for sharing the good news and for recommending our Service Team. We appreciate you! See you next time!

January 19, 2022

As usual, the service was great!2007 LandCruiser is As usual, the service was great! 2007 LandCruiser is still running as if new, 127,000 miles. More

by RSROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
Jan 19, 2022 -

Joseph Toyota of Cincinnati responded

Wonderful feedback! Thank you for sharing this exciting news about your 2007 Land Cruiser. We are delighted to know that our Service Team has been providing you with timely, professional service. We look forward to serving you throughout the new year and beyond!

January 19, 2022

Everybody was helpful and accommodating . Water and snacks were back again and my therapy dog is always welcome by everyone at the dealership. More

by VMICHAUDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schroeder
Jan 19, 2022 -

Joseph Toyota of Cincinnati responded

It was good to see you and your therapy dog again! Thank you for continuing to choose Joseph Toyota of Cincinnati for your automotive needs. We're here to serve you and are pleased you enjoyed your time with us. Take care!

January 18, 2022

Services were completed in as suggested. In prior visits I had been provided with text updates, when the vehicle was checked in and the estimated time for completion. It was difficult to get an estimate f More

by JUSTIN.STRIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul?
Jan 19, 2022 -

Joseph Toyota of Cincinnati responded

Hi Justin! Thank you for letting us know that your recent service visit was not up to your expectations. Please accept our apology. We will look into this issue and work to get things back on track before your next visit. We appreciate your long-time business and the recommendation. Your Joseph Toyota of Cincinnati Service Team.

January 18, 2022

Took car in for maintenance, and they were finished ahead of schedule. They delivered my car to me in the morning. More

by KEN.COOLEY
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

January 17, 2022

This was my first experience with the service center. It was clean friendly and safe. There were no complaints from my experience at Joseph Toyota Service Center More

by DAWN7PALMER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony was great too
Jan 17, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking time to review your experience with the Service Department at Joseph Toyota of Cincinnati. We are delighted to know that Tony played an important part in contributing to that positive impression. We look forward to seeing you again, Dawn. Have a wonderful day!

January 17, 2022

Everyone was very nice and the service was fine in the time I was given. More

by SYDNOR.ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Joseph Toyota of Cincinnati responded

Arlene, thank you for choosing Joseph Toyota for your vehicle's service, and for letting us know that you received courteous, professional treatment. It was our pleasure to serve you. Wishing you safe travels on the wintry roads.

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