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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews
Call Service Center (513) 385-1800

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

Sort by
April 01, 2022

The interior light switch was changed and the messages were different, other than that, as always very professional. More

by HALNOWBROWNCOW1
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for your feedback. I'm sorry you have some concerns about your recent service and I will relay the message to my team. I also invite you to call me so I can address this matter directly and see if I can help. My line is (513) 385-1800, ext. 8311. Thank you, Sandra Pomeraning - Customer Relations Manager

March 31, 2022

Experience was easy, car came in as expected and the process was easy. very fast. More

by GSHERND34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Joseph Toyota of Cincinnati responded

This review is music to our ears! Thank you for choosing Joseph Toyota of Cincinnati and for stopping by to share your experience. Drive safely!

March 31, 2022

Kyle May showed me a picture of what was wrong with the car. That was helpful! More

by CFLASPOHLER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May, Kyle
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Mar 31, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your service needs! We are happy to hear that Kyle and the team took good care of you throughout the process and we hope to work with you again down the road. Drive safely!

March 29, 2022

Great service in comfortable room To wait in. Very courteous and friendly. Always done well. More

by SUSANBONELLI0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Joseph Toyota of Cincinnati responded

Susan, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

March 28, 2022

Easy to get into quick and very caring about the customers wants and needs glad to be part of. More

by JTSTEWART1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaeger
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Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

We are glad that our customer service shone brightly and earned Joseph Toyota of Cincinnati your five stars! Thanks for stopping in for service, and we'll see you next time.

March 27, 2022

Joseph Toyota service is always efficient. The customer service personnel are always friendly and informative. More

by LWIESMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

We're happy to hear we always go above and beyond to deliver a great service experience. Thanks for choosing Joseph Toyota of Cincinnati!

March 27, 2022

TOYOTA WAS GREAT THEY GOT ME IN ON SATURDAY TO GET OIL CHANGED. iT WAS VERY FAST. They all were nice. More

by JBGUIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2022 -

Joseph Toyota of Cincinnati responded

We'll always do all we can to accommodate our guests, and we're so glad we were able to fit you into our schedule. We appreciate you taking a moment to compliment the Joseph Toyota of Cincinnati team for their efficient service, and we hope you'll stop by our service center again next time you need a hand!

March 26, 2022

Very friendly dealer. Service center is great. Likely never buy another vehicle else where. Good day More

by HUMMELH012918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Joseph Toyota of Cincinnati responded

Whether for sales or service, we're always happy to see you and provide you with our best possible customer service! Thank you for making the drive to Joseph Toyota of Cincinnati, where we'll be eagerly awaiting your return the next time your vehicle needs a little TLC. Have a great week!

March 26, 2022

The service team was friendly and knowledgeable, with good attitudes & expertise. My car was evaluated and taken care of in a professional,efficient manner! More

by asburyelaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2022 -

Joseph Toyota of Cincinnati responded

Providing professional service with a smile and getting you swiftly back on the road are top priorities of ours, and we're glad to hear we're succeeding! Thank you tremendously for allowing the Joseph Toyota of Cincinnati team to take care of your service needs, and we'll be here whenever you need us next!

March 25, 2022

Great service, friendly helpful employees. Highly recommend to others. The whole process to have our car serviced was easy and quick. More

by DM57POWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Joseph Toyota of Cincinnati responded

We enjoyed seeing your review and thank you for sharing the news of your great experience at Joseph Toyota of Cincinnati. Knowing that the team in Service was welcoming and helpful is sweet music to our ears! It was our pleasure to provide you with smooth and timely service because we know that you have plans for the weekend and would prefer not to wait longer than necessary for your vehicle. Come back and see us again!

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