Joseph Toyota of Cincinnati - Service Center

Staff are always pleasant to deal with. They work until the issue at hand is to your satisfaction. And a bonus, they wash my car after each visit, who doesn't love a FREE car wash.....:) the issue at hand is to your satisfaction. And a bonus, they wash my car after each visit, who doesn't love a FREE car wash.....:) More

I was very happy to get in and out with a very clean rental car when dropping off my car for the 120K service. I was very impressed with the superb customer service. rental car when dropping off my car for the 120K service. I was very impressed with the superb customer service. More

Toyota Care Service & Recall Completed in a very timely manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. manner. Night Drop very convenient for completion of Service Visit. 4Runner was returned on time and clean. More

My visit on 9/4 was excellent. The young lady who greeted me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previo me in the service department was pleasant and helpful. The fix was completed quickly. The reason for my visit was that I had been there 4 days previously for routine maintenance. The tires were rotated in record time and all appeared good. On Friday, I saw a lug nut on the floor of my garage. Upon inspecting the tires, I found that a second lug nut (the locking one) was gone. If Both had been lost on the road, I may not have noticed at all. I assume that in their haste, all of the nuts were not tightened. This is certainly a safety issue. More

The lack of empathy and details of service that was expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem expressed. Very unsatisfactory visit to the establishment. There could have been a better to address the problem More

Extremely helpful and friendly.No long wait.That’s why I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. I’ve been coming to this Dealership all these years. Have always been satisfied with the work and customer service experience. More

Dupree was kind, patient, and professional!Service Dupree was kind, patient, and professional! Service department was awesome! The prices are outrageous but I had no choice but to pay them. Appreciate Dupree was kind, patient, and professional! Service department was awesome! The prices are outrageous but I had no choice but to pay them. Appreciated the car wash. The free cookies weren't the best. More

Great customer service from service desk team to cashier. The time for just a routine service was quick and the team always kept me up todate The time for just a routine service was quick and the team always kept me up todate More

I'm glad I purchased the prepaid maintenance program. It helps encourage timely and regular maintenance for my vehicle and ensure smooth operations. Service was timely and professional. helps encourage timely and regular maintenance for my vehicle and ensure smooth operations. Service was timely and professional. More

Jason is very accommodating and friendly. Each time I have had my vehicle serviced at Joseph the experience has been great! All of the staff is very courteous!! have had my vehicle serviced at Joseph the experience has been great! All of the staff is very courteous!! More