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Joyce Honda

Denville, NJ

4.7
4,540 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,540 reviews

April 18, 2025

Prompt and professional handling of my recall and my additional service needs. Everyone was courteous More

by TMSCHUELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea their names
April 18, 2025

Best dealership around. Very helpful and always a smoothly transaction. There customer service is top notch More

by ENL1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Matos
April 18, 2025

I have been a customer for 31 years, bought 3 Accords from Joyce, and travel 50 miles/1 hr. each way. This was a routine 75K service. It's been 9 mths/6K miles. Tire rotation was not done, nor was I i More

by mbuccola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Watson
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

Apr 18, 2025 -

mbuccola responded

Erik, Thanks for the follow-up. It shows that you are sincerely concerned about customer satisfaction. I look forward to continued business with Joyce Honda. Regards, Mike

April 18, 2025

Reliable service from professionals made it easier to make a firm decision pertaining to purchase of the vehicle More

by ARAMOLIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 17, 2025

The buying process was very easy and almost painless. The service after the sale has been outstanding. More

by MIKEBOGOTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Easy transaction. Fair price. Romil was very easy to deal with. No nonsense there. I expressed what I wanted and what I didn't and he helped me get the deal done quick More

by Matthew Burg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romil Robleza
April 17, 2025

I was ppleased that they did not try to add a large fee to the price of the car we bought. Overall a pleasant car shopping experience. More

by ANTMORIN1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura
April 17, 2025

Trying to make me fix things that are not broken for extra money very upset More

by MOKA4DAYS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Watson
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 16, 2025

I like the this Honda dealer, but if I was to sale a car, I’d make sure I’d at least tune it up a little bit before selling the vehicle. It needed a new belt and some brake fluid More

by Super Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager Perez and a sales associate
April 15, 2025

We have been using Joyce Honda service for 20+ years. Always excellent communication with service providers. More

by DACHELLE1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

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