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Joyce Honda

Denville, NJ

4.7
4,469 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,469 reviews

April 19, 2025

Danny made us feel very comfortable while still maintaining professionalism. We were very happy to have had him as our Honda expert while shopping for a car for our family. More

by LJARGER
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
April 19, 2025

I have been dealing with the dealership since 1990 and experiencing few challenges good and bad since then. In regards to my last visit with the dealership of Service Dept.; my only comment will be to rev More

by Midvale07034
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

Apr 20, 2025 -

Midvale07034 responded

I have learnt so many auto-mechanic repairs from youtubers so that I can save costs of repairs in automobiles. Upon receiving, the visual inspection report which indicated an immediate attention to be completed on the front braking system. Long story short, I performed the visual inspection myself and found out that it is absolutely not necessary. . . sharing this matter with Eric M.

Apr 21, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 18, 2025

I have been leasing with Joyce Honda for 15 plus years and I always work with Mario Di Iorio in Sales. Mario is a pleasure to work with and he always makes the leasing process easy, and ensures that I co More

by lcb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The last two Service visits resulted in work not completed. My previous service required returning to have the engine air intake shroud installed (it was left on the technicians bench). This last More

by DRICE3141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

April 18, 2025

As always 5 star service. The staff goes above and beyond expectations with a friendly and knowledgeable experience. More

by MCAINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Prompt and professional handling of my recall and my additional service needs. Everyone was courteous More

by TMSCHUELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea their names
April 18, 2025

Best dealership around. Very helpful and always a smoothly transaction. There customer service is top notch More

by ENL1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Matos
April 18, 2025

I have been a customer for 31 years, bought 3 Accords from Joyce, and travel 50 miles/1 hr. each way. This was a routine 75K service. It's been 9 mths/6K miles. Tire rotation was not done, nor was I i More

by mbuccola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Watson
Apr 18, 2025 -

Joyce Honda responded

We regret to hear about the difficulties you’ve encountered during your recent service visit. Your satisfaction is our utmost priority, and we kindly request that you reach out to the service manager, Erik Matos, in the service department to address any concerns you may have. Warm Regards, Erik Matos Phone: 973-361-1396 Email: erik_matos@joycehonda.com

Apr 18, 2025 -

mbuccola responded

Erik, Thanks for the follow-up. It shows that you are sincerely concerned about customer satisfaction. I look forward to continued business with Joyce Honda. Regards, Mike

April 18, 2025

Reliable service from professionals made it easier to make a firm decision pertaining to purchase of the vehicle More

by ARAMOLIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 17, 2025

The buying process was very easy and almost painless. The service after the sale has been outstanding. More

by MIKEBOGOTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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