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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,832 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,832 reviews

October 14, 2025

Took my car to get rotters replace front and rear also breaks pads and now my car sound horrible because the break are making a knocking noise. Took the car so they can fix it but tjey just lubricate the More

by MARIOGVELASQUEZ1176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Joyce Honda responded

Thank you for sharing your feedback. We truly value the opportunity to service your vehicle and want to make sure everything is operating as it should. After your visit, our team thoroughly test-drove your vehicle following the cleaning and lubrication of the brake calipers to verify that the noise had been resolved. We’d like to invite you back for a road test with one of our technicians so we can review the concern together in real time and ensure your complete satisfaction. Please contact us at your earliest convenience so we can arrange a convenient time for you. Best Regards, Erik Matos 973-361-1396 erik_matos@joycehonda.com

Oct 14, 2025 -

MARIOGVELASQUEZ1176 responded

I was there two weeks ago changing the oil and i told them regarding the brake noise and someone came out and say that they lubricate my brakes to stop making noise so i can be happy for a bit. Really professional when they told me that

Oct 14, 2025 -

Joyce Honda responded

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience and the comment you received — that’s not the level of professionalism or care we expect from our team. We’d like the opportunity to make this right and ensure your brake concern is properly addressed. Please contact us directly at [973-361-1396 (text) 973-607-0237 Erik Matos or email: erik_matos@joycehonda.com] so we can look into this further and assist you personally.

October 13, 2025

Did scheduled 24,000 mile service. In and out less than 1 hour. Great job as usual. More

by DLROSENBAUM45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 12, 2025

Service advisor Michael was very helpful with my vehicle needing an expensive (head gasket replacement) he got honda to pay for half of repair. Thanks so much Mike for being there for me. Give joyce honda More

by BEBLECAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL
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Oct 13, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 12, 2025

My service two was great, he honored my coupon and fixed my car in a timely manner. Other times I have gone, other service reps would not honor a coupon. I believe your prices are extremely high, so they o More

by DMARIELOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 10, 2025

The shuttle service was key. I would probably not use Joyce Honda for service if it were not for the shuttle.. More

by BERKAER167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 10, 2025

Very convenient, easy to make appointment, service reps very helpful. Waiting area comfortable and clean More

by hendricksja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 08, 2025

Mario was wonderful. He was knowledgeable, patient and extremely professional. Best car buying experience ever! More

by rosignmeup
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Di Iorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2025

I feel pretty secure there; I feel like they’re honest. If I have questions, there answered in a way I can understand. More

by mariebuchwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 04, 2025

Personal muy profesional con la atención, respuestas claras y a tiempo,complacida con la atención, satisfacción completa More

by MARGOT.VASQUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Palomino
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October 03, 2025

Easy to deal with at this dealership. It was a good experience compared to some other new car purchases More

by PRUD97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Harris
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