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Joyce Honda

Denville, NJ

4.7
5,110 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 2,914 service reviews

June 05, 2026

efficiency, friendly, very good very good very good very goood . x x x z z s More

by BARBERINO.BRAZIL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ben McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
June 05, 2026

Knowledgeable, reliable, trustworthy service and reasonably priced. Ernest in particular is exceptional at his job. More

by Brian M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 05, 2026

Horrible ! Get hung up on, being put on hold without anyone picking up, and being transferred numerous times and to no avail get an answering machine. If a mess More

by paul.stef84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would rather not do that
Jun 05, 2026 -

Joyce Honda responded

Thank you for sharing your experience. We sincerely apologize for the frustration you encountered. Being transferred multiple times, placed on hold without assistance, and not receiving a callback after leaving a message is not the level of service we strive to provide. We understand how disappointing and inconvenient this must have been, especially when you were trying to get help. Your feedback is important and will be shared with our team so we can address these communication issues and improve our customer service processes. Thank you for bringing this to our attention. Best, Erik Matos Service Manager Joyce Honda erik_matos@joycehonda.com

June 05, 2026

Always a pleasure coming here, immediate service and family atmosphere. Erik and his team are the best More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 05, 2026

Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable. More

by SARAHPEROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2026

Excelente servicio personas muy atentas y te ayudan a tomar tu mejor decisión para el auto deseado More

by WHERNAN.RODRIGUEZ0608
Recommend Dealer
Yes
Employees Worked With
Kayla Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2026

Dealership has reasonable service days/times, easy to make appointments, staff is helpful and pleasant. More

by lulocardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
Jun 03, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 03, 2026

Professional as always! Always follow through and care about customer opinion. Easy to work with. More

by IGSSZUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise
Jun 03, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

May 31, 2026

Service was prompt, was kept updated throughout, services suggested for future visits. Always so pleasant. More

by PSWIATEK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of who I worked with but service was great
Jun 01, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

May 31, 2026

I arrived without an appointment. Quick, friendly, and honest. Repair was simple and they checked to assure no other concerns More

by shantelbiank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Might have been Ernest, sorry not sure
Jun 01, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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