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Joyce Honda

Denville, NJ

4.7
5,241 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 3,012 service reviews

September 25, 2026

Everything was good. The service and customer service, I recommend Joyce Honda for repairs for their compromise More

by NICOLASPALACIOLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis M Berrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2026

I was supposed to get an oil change along with the rest of the work of my car. That was never done. I left several phone calls they never were answered. One my paperwork it says I need spark plugs when I t More

by TURTLEHEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Sep 24, 2026 -

Joyce Honda responded

We sincerely apologize for your experience and for the frustration caused by the missed oil change and the difficulty you had reaching our team. You should have received the oil change along with the other work performed on your vehicle, and we also understand your concern about the spark plug recommendation noted on your paperwork. Most importantly, your calls should have been answered and your questions addressed promptly. We would like the opportunity to make this right and address both concerns directly. Please reach out to Erik Matos at 973-361-1396 or erik_matos@joycehonda.com so we can review your visit, answer your questions, and determine the appropriate resolution. Again, please accept our formal apology for the inconvenience and for the communication issues you experienced. We appreciate you bringing this to our attention and the opportunity to correct it.

September 22, 2026

Exceptional! Very professional thru and thru. Couldn’t ask for a better person for the job More

by DENNIS.DELLATERZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 18, 2026

I have been using Joyce for 25 years. Thank you for helping me. The staff listen. More

by MARIAPINA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 18, 2026

Michael Douglas was my service advisor and did a great job letting me know what I needed for my CRV Hybrid. I had additional questions too and we was able to help me out to go through any issues and conce More

by Alexis Dumalagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Douglas
Sep 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 17, 2026

Extra caution because the price goes up as your vehicle goes up for repairs , way more than the quoted price. It’s wayyyy cheaper and better than Paul Miller who I find most rude and obnoxious and extremel More

by ANWARSURVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
Sep 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 17, 2026

Lloyd took a very personalized effort in attaining my needs in servicing my vehicle. I would certainly ask for his assistance when my vehicle will be serviced again in the future. More

by DRLENGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 17, 2026

Ernest is the best ever advisor. We love him! And we are delighted with his service and integrity! More

by marshahochcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 16, 2026

Lloyd and everyone at Honda were very helpful, and accommodating. They answered all my questions and attended to the car’s issues. More

by MATTHEWKBOUCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

September 16, 2026

I recently purchased a new Honda from Joyce Honda, and I couldn’t be happier with the experience. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Giancar More

by JTIERNEY726
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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