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Joyce Honda

Denville, NJ

Overview
Employees
Reviews
Vehicles
4.7
5,157 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 2,946 service reviews

July 18, 2026

Convenient location to where I live now. Usually go Millennium Honda in Hempstead NY for servicing eventhough I live in nj. More

by Newyorkla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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July 17, 2026

Service advisor said I needed services the were already done on my last service visit. He did not check my service history and blamed the technician, Otherwise, my service was fine. More

by drmikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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July 17, 2026

I asked about the shuttle no one instructed that I should write my name on book, More

by KEYCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jul 17, 2026 -

Joyce Honda responded

Thank you for sharing your feedback and for giving us the opportunity to serve you. We're sorry to hear there was confusion regarding our shuttle process. We understand how frustrating it can be when expectations aren't clearly communicated. Your comments are appreciated and will help us improve our communication, so future guests have a smoother experience. Thank you again for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit. Best, The Service Team at Joyce Honda

July 17, 2026

I had an appointment, but I had to sit on my butt for two hours waiting for a simple oil change. It was a complete waste of my time. More

by rolfehartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget their name.
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Jul 17, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback, Rolfe. We sincerely apologize for the extended wait and understand how frustrating it is to spend two hours waiting for what should have been a routine oil change. We appreciate you giving us the opportunity to address your concerns. Please contact our Service Manager, Erik Matos, directly at 973-361-1396 or erik_matos@joycehonda.com. Erik would appreciate the opportunity to speak with you personally, learn more about your experience, and work toward making this right. Thank you again for your feedback, and we hope to have the chance to restore your confidence in our service.

July 16, 2026

Lloyd was extremely kind and professional. His positivity and energy was so lovely at my early appointment. I was very impressed by his customer service! My wait time was quick and the waiting More

by JEZYTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 16, 2026

Always professional, accommodating, honest. I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! More

by ANEW DAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 15, 2026

Extremely friendly and efficient! Solomon ensured my car was serviced asap and was great to work with! More

by john@dlbhicks.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
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Jul 15, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 13, 2026

Service personnel who signed me in was great! Estimated time was exact! Waiting room was clean. More

by Dmschaab65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name. I’m sure you can look it up on your records though.
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Jul 14, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 11, 2026

Service advisor Ernest assisted with repair affecting the vehicle and quickly helped with resolving it. More

by PASSINGNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 09, 2026

Ernie is the best service advisor! Professional, courteous and reliable. I make sure to ask for him every service visit! More

by COREYCUBBAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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