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Joyce Honda

Denville, NJ

4.7
4,846 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 2,744 service reviews

December 06, 2025

I came to get 2 fluids changed in my car, l was taken right away and l didn't have to Wait long for my car More

by PARISSTARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2025

Here is my issue: I am not the owner of the car that was leased from Joyce Honda. I do not drive this car. I have never seen this car. I am merely the guarantor signer. I don't even live in NJ anymore. I ha More

by JERSEYSTREETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis M Berrio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Joyce Honda responded

Thank you for bringing this to our attention, and we sincerely apologize for the continued frustration this has caused. We understand your concern and are very sorry that you have continued to receive calls and emails despite previously requesting to be removed as the primary contact. To ensure this matter is corrected immediately, please contact Erik Matos so he can personally update the contact information and remove you as the lead on the account. We want to make sure the correct individual, Erica Rivera, is listed moving forward and that you no longer receive any unwanted communication. We appreciate your patience, and we’re committed to resolving this for you as quickly as possible. 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 02, 2025

Service was great and everything was explained in detail to me. Communication about the work was delivered clearly and quickly. More

by JNEKULAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 02, 2025

The service men there were very knowledgeable and courteous and kept in constant communication about the progress of my vehicle More

by MCELWEEJAMES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

Ernest Biondolillo and the entire service team are beyond amazing. They always take great care of me and my car and they even CLEANED the inside of my car for me. Beyond five star service. More

by SRBROTHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 01, 2025

A little pricey. Love Mike P. Always straightforward and very helpful. Quite honestly we still go there because of him… we trust him More

by CHAMMER218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike P.
Dec 02, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 01, 2025

Joyce Honda was a pleasure to work with - very straightforward, friendly and helpful. Good experience all around and much appreciated! More

by NGold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Bisignani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2025

Always great service at this true family owned dealership Looking forward to seeing the new location More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 29, 2025

I always use Joyce Honda for the Service to my both CRV and Odyssey Honda vehicles. More

by RSRINIVAS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solomon
Dec 01, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

November 28, 2025

It's been a pleasure coming to this dealer since you always get treated in a professional manner More

by PHURY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romil Robleza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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