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Joyce Honda

Denville, NJ

4.7
5,207 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 2,985 service reviews

August 30, 2026

Excellent experience! Everything went smooth and the car is great. Dealer was able to find us a lower finance rate. This is the second car we purchased from Joyce Honda More

by KSDAV
Recommend Dealer
Yes
Employees Worked With
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kulik
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2026

As always the Mechanic i worked with, Mr Lloyd was very kind, knowledgeable and made me feel like I was a priority. I highly recommend his services and will return again because of him. More

by MCELWEEJAMES79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Meneses
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2026

With all the business they do, to add a surcharge for credit card usage seems a bit much. They already charge more than other service centers (but most dealers do) so its salt on the wound to force you t More

by CLCONZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Joyce Honda responded

Thank you for sharing your honest feedback. We completely understand your frustration with the surcharge, especially when you already feel that service costs are higher than other options. We want to be transparent that the 3% surcharge applies only to credit card transactions. Payments made by debit card, check, or cash are exempt from the surcharge. We truly appreciate you recognizing our staff—they work hard to provide a great experience, and we’re grateful for your kind words about them. Your feedback about the surcharge and overall pricing is important, and we will share it with our management team. Thank you for choosing us and for giving us the opportunity to improve.

August 21, 2026

Excellent experience! The dealer was professional, honest, friendly, and made the entire process smooth and stress-free. Great customer service from beginning to end. High More

by Bibiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Dep. Patrick
August 19, 2026

We really liked how manager Michel helped us purchase our wonderful car. We really like our car. Thank you More

by miasnikovmykola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael S. Harris
August 18, 2026

Good service ,quick response,good staff, good reception area,reasonable price,can refer to others, can get free service coupons More

by sgshahdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 17, 2026

I have been going to the Joyce Honda Service Dept since purchasing my 2017 Civic from Joyce Honda. They are professional, skilled and proactive, pleasant, always update you if you wait, explain any unexpec More

by K2THANKFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kulik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve White in the Parts Dept. - also 5 star!
Aug 18, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 16, 2026

I have been going to Joyce Honda for all new car purchases and service since 1983. They are excellent. Truly professional. More

by RONNIEKW8204
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 14, 2026

All was good as usual. I like being kept up to date on the progress of my vehicle More

by catjack07866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 13, 2026

Excellent customer service, why I travel 30 minutes out of the way to use this dealer. More

by FREDERICK.GOLDBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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