Karl Flammer Ford

Rick was amazing! He helped us find the perfect car and worked around our schedule. He exceeded all of our expectations! We are very pleased. worked around our schedule. He exceeded all of our expectations! We are very pleased. More

Doug G was tremendously helpful and I felt he was interested in selling a car but he always kept my interest in the forefront of all the discussions. He was very helpful and found me the perfect car! interested in selling a car but he always kept my interest in the forefront of all the discussions. He was very helpful and found me the perfect car! Thanks More

This company and employees are GREAT to deal with. It is a company owned dealership that respects its people. A wonderful experience awaits anyone that buys here a company owned dealership that respects its people. A wonderful experience awaits anyone that buys here More

I was waiting with 2 young children for 3 hours for an oil change. It was only my 2nd one, and they did not honor my first 3 free because it was outside of a year. Due to covid, we don't put on a lot of m oil change. It was only my 2nd one, and they did not honor my first 3 free because it was outside of a year. Due to covid, we don't put on a lot of miles. I thought they should have extended it. I've had this before buying a car at a dealership, everything is sunshine and roses and then the service is sub par. I'm treated better at my local shop. Less wait time, etc. I'm just disappointed it seems to be happening here, too. We recently purchased 2 brand new cars from you an expedition limited and explorer platinum. Makes me rethink where we will go next time. More

It’s a totally awesome place to buy a vehicle. Neil Kaiser and the entire commercial division are extremely accommodating and make the purchase of a vehicle very easy. Kaiser and the entire commercial division are extremely accommodating and make the purchase of a vehicle very easy. More

Appointment made for oil change and tire rotation and separate appoint made for recall. Service manager called 3 hours after drop off to inform that they could not perform the recall fix due to “overboo separate appoint made for recall. Service manager called 3 hours after drop off to inform that they could not perform the recall fix due to “overbooking” and asked if we still wanted service done. After 3 hours, the service should have been already completed not just getting started. Waste of a trip and we are fairly sure they didn’t perform any services as requested. Terrible visit and will not be looking to purchase again through this dealer based on service experience. Upon pickup at front desk, salesperson was confrontational suggesting we were “throwing” things at them based on my wife just putting her wallets and keys on the table to pay. No manager to be found at 4:30 on a Saturday. Terrible experience overall. More

All went wellWaiting area was quieter than pastBathroom All went well Waiting area was quieter than past Bathroom was available Coffee and donuts were gone No one tried to sell me something up. Good on All went well Waiting area was quieter than past Bathroom was available Coffee and donuts were gone No one tried to sell me something up. Good on that. More

Darlene in the service department is the best. She is very knowledgeable and always a pleasure to work with. She goes above and beyond to make sure we are happy. She is a true asset to Karl Flammer For very knowledgeable and always a pleasure to work with. She goes above and beyond to make sure we are happy. She is a true asset to Karl Flammer Ford. More

Very knowledgeable people set up appointment and get the job done quickly and always keep you car clean on the inside. Job well done! Great job done quickly and always keep you car clean on the inside. Job well done! Great More

very clean and professional dealership and I would do business with them again except for the fact they charged me $1999.00 for a third party protection program that I didn't want. It took us over two we business with them again except for the fact they charged me $1999.00 for a third party protection program that I didn't want. It took us over two weeks to find the truck that had everything we wanted. When I told them I didn't want the protection program, I was told I didn't have to buy the truck. Extorsion at it's best in my opinion. I would rather have spent the money on a Ford Extended Warranty, but now I wasn't going to spend another $2000. More