Keffer Mazda

I had an excellent experience at Keffer Mazda buying my new car! The sales team was great and the finance felt was fantastic. new car! The sales team was great and the finance felt was fantastic. More

I had a great experience at the dealership with upgrading my car from Roy Walker my car from Roy Walker More

My husband saw a car on their website advertised for $14,777. He contacted the dealership and spoke with a sales member and even got by text that the prices was correct minus taxes and fees. This was $14,777. He contacted the dealership and spoke with a sales member and even got by text that the prices was correct minus taxes and fees. This was expected as all cars have taxes and fees added before you pay. We drove 25 minutes to the dealership, met the salesperson and took the car for a test drive. It was a 2016 Mazda3 so of course there were some dings and the inside had not been cleaned but it seemed to drive correctly and I tested the lights and other aspects of the car. As we were getting out, I noticed on the back door, a piece of film hanging off the door. When I asked what that was, the salesperson told me it was something they put on the car to protect it and it was a part of their Mazda Advantage package. He gave me a brochure that told about all the things that were a part of the package, after reading through it we concluded that they were things that we didn’t need for a used car. We went in to talk financing and waited for the salesperson to come back with the options. What he came back with was a price increase on the car BEFORE taxes and fees for over $3,000. The Mazda Advantage package was apparently added to the price and we had no option to not take it. We explained that we didn’t want the Advantage package and he said we had to take it as a part of the price, that it was already on the car. I almost laughed, “You mean that piece of film that was hanging off the car was a service that you had already done and it was falling off after 70 days (the amount of days they told us they had the car)?” If that is the level of service that comes with this package, why on earth would I want it”. He told us that we could not opt out of the package and it would not come off the price so my husband and I left. We were beyond disappointed, especially since we thought we would be bringing the car home to our son today. The price advertised on the internet and that my husband had a text from the dealership was $14,777. For Keffer Mazda to advertise something that wasn’t actually the price, call it bait and switch, call it whatever you what, it is plainly dishonest and shows the level of disrespect they have for their potential customers. More

Amazing experience. I would recommend to anyone. Alona was so nice and so helpful,Thanks. I would recommend to anyone. Alona was so nice and so helpful,Thanks. More

Alona at Keffer Mazda was such a pleasure to work with! She gave me quick responses on any questions I had along the way. This made the purchasing process quick and easy for me. Not to mention, that she ha She gave me quick responses on any questions I had along the way. This made the purchasing process quick and easy for me. Not to mention, that she has also checked up on me multiple times since my purchase to make sure I am still happy with my decision. I love my car! Would recommend Keffer Mazda to all family and friends! More

Alona is a great customer service representative. Quality and efficiency are both great. Definitely recommend her. Quality and efficiency are both great. Definitely recommend her. More

Everyone was kind and helpful and professionally facilitated my purchase.They made my experience a pleasant one. facilitated my purchase.They made my experience a pleasant one. More

Everyone was very helpful. Created a very smooth an easy process. Definitely recommend buying from this dealership. Created a very smooth an easy process. Definitely recommend buying from this dealership. More

Purchasing my new car from Sonny and Michael at Keffer Mazda was a pleasure. They were able to give me a fair trade value through text and photos, so there weren’t any surprises when I got to the dealers Mazda was a pleasure. They were able to give me a fair trade value through text and photos, so there weren’t any surprises when I got to the dealership. Sonny explained all the features of the car as well as taught me about the infotainment system. Additionally, he set up my key fob and MyMazda pairing. He couldn’t have been more helpful. More

Amazing experience. I would recommend to anyone. David was so nice and so helpful. Thanks I would recommend to anyone. David was so nice and so helpful. Thanks More