Keffer Mazda

Professional service and friendly staff helped us purchase a new Mazda. We would highly recommend the Keffer team. purchase a new Mazda. We would highly recommend the Keffer team. More

Great communication and attention to detail! Dylan and Jeffery were awesome as was Isaac. My wife loves the car! Dylan and Jeffery were awesome as was Isaac. My wife loves the car! More

Very friendly and appreciative. Plus, they let us have our puppy inside! Love the experience. Plus, they let us have our puppy inside! Love the experience. More

Friendly service and all around the best customer service. They didn't feel like your typical car salespeople, forcing you to buy the first thing you see. They listen to each of their customers to ma service. They didn't feel like your typical car salespeople, forcing you to buy the first thing you see. They listen to each of their customers to make sure they are heard and seen. More

Good experience! They did not have the exact vehicle I wanted on the lot. They offered to install a sunroof in the vehicle I was considering so I went through with pu They did not have the exact vehicle I wanted on the lot. They offered to install a sunroof in the vehicle I was considering so I went through with purchase. Now waiting for it’s installation! More

Everyone was friendly courteous and most helpful while purchasing my vehicle!! All questions were answered!!! purchasing my vehicle!! All questions were answered!!! More

Good experience but there were a few things that could have been different to make it a great experience. For starters, I liked that they offered the vehicle at MSRP, if you finance with them for 3 mo. Mo have been different to make it a great experience. For starters, I liked that they offered the vehicle at MSRP, if you finance with them for 3 mo. Most places are not offering this and are also adding a market adjustment to the cost of the vehicle. Secondly, I did not like that they charge almost $700. for processing/document fees. To me that seems outrageous to do some paperwork and was even told directly, this is simply profit for the dealership! Also, I placed a deposit for a particular vehicle, was given the vin number on it and when the vehicle came in, I asked 3 different times if this was the same vehicle and was assured it was. When we went to sign the contract, they brought out the paperwork and it was a different vehicle. It had a few more accessories leading to a $275. increase in the total price of the vehicle. This however, did not deter me me from purchasing the vehicle but I just felt that they were not completely transparent. Lastly, in finance, I felt as soon as we did not purchase the extended warranty, we saw a change in the demeanor of the finance person. When we inquired about a $500. coupon, we were told we should have already asked that before coming to finance and I told him that we did and were told to ask him about it. This seemed to frustrate him but we persisted that he go ask about the coupon being honored. They then said the coupon could not be stacked with the Mazda loyalty coupon. I was a bit frustrated but overall I was happy with my purchase and glad that after much researching, I finally drove off with my brand new vehicle. Tre, our salesman, was very nice and even set up my Android auto for me. More

Our car salesman, Dylan, was honest and upfront throughout the entire car purchasing experience. We came from the Raleigh, NC area to purchase a car from Keffer Mazda and Dylan was was kind enough throughout the entire car purchasing experience. We came from the Raleigh, NC area to purchase a car from Keffer Mazda and Dylan was was kind enough to pick us up at the Amtrak Charlotte train station on the day of the purchase. Good car buying experience. More

The experience with Keffer Mazda was seamless. They made everything go smoothly and got me exactly what I wanted in my CX-50. Loved working with both Dylan and Jorgen. They made everything go smoothly and got me exactly what I wanted in my CX-50. Loved working with both Dylan and Jorgen. More

Dylan was great. He picked me up at the airport and my daughter's new car was ready and waiting. Good experience with Keffer Mazda - business manager Jorgan was ver He picked me up at the airport and my daughter's new car was ready and waiting. Good experience with Keffer Mazda - business manager Jorgan was very helpful as well. Would definitely do business with them again in the future. More