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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
640 Reviews

640 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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July 16, 2022

The customer service person at the front desk was very professional. He listened to my concerns and made suggestions. All items were completed on schedule. More

by Trotnbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 11, 2022

We had to reschedule our inspection three times due to a cracked windshield, and they worked with us each time. More

by llsettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 06, 2022

I have two Jeep Grand Cherokee's, both from Kelly, and I wouldn't take them any where else for service. They are quick, efficient, and dependable. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Jul 06, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Anthony, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 30, 2022

Brian did a great job. My Jeep had the oil changed and the issue I thought I might have was looked into and resolved. I had a call from Brian in couple hours my car was r More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anthony
Jun 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Carolyn, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 30, 2022

Service was great with no issues and car returned within expected amount of time and cleaner than when dropped off! More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Jeff, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 22, 2022

Always have a very good experience at Kelly. The staff always makes me feel welcome . They are always polite and helpful. More

by looloopop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 22, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 17, 2022

Very satisfied with the service at Kelly, the service manager explained things about my car that I wasn't aware of, I definitely will keep coming back for service on both my car and my wife's Jeep. Very More

by gfillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Arenaz
Jun 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 06, 2022

Excellent service and helpful staff. They listened to my concerns and needs. Will come back again More

by unc1luv82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 30, 2022

Excellent service with friendly personnel. Taken in on time with speedy return. Clean and comfortable waiting area with amenities! More

by Goldie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Goldie, Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 29, 2022

Service is top notch and they have the BEST amenities while you wait! We always take our cars here! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM