Kelly Ford - Service Center

Mike in service does excellent job it the only place I bring my. Car for work to be done bring my. Car for work to be done More

I called Mike about a seatbelt issue I was having in my F-150. He didn't put me on a wait list, just said bring it in so he could look at it and troubleshoot a few things. Ended up needing a part, but wa F-150. He didn't put me on a wait list, just said bring it in so he could look at it and troubleshoot a few things. Ended up needing a part, but was nice not to be put a queue and get eyes on the issue right away. He also took the time to look over my warranty and protection plans so that he was sure I was not overcharged for anything I was having done. Overall great experience. More

The service department was unbelievable! You couldn’t get a better experience from another dealership! Bravo for their team there!!! You couldn’t get a better experience from another dealership! Bravo for their team there!!! More

Everyone was concerned and very very helpful Caitlin was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much was awesome as well as Ian Guided me into concerns about my truck and helped me make an informed decision thank you so much More

Service department never answers the phone and when they finally call you back you have to wait 3 plus weeks to get an appointment. Oil change or even a safety recall finally call you back you have to wait 3 plus weeks to get an appointment. Oil change or even a safety recall More

Our scheduled appointment for an oil change turned out very well partly because partly because of the very positive welcoming ways of the people we dealt with. When Caitlin checked us in, she asked very very well partly because partly because of the very positive welcoming ways of the people we dealt with. When Caitlin checked us in, she asked very appropriate questions and answered my questions. The service manager, Michael Myette, was very friendly and and he was more than willing to help with any questions or concerns we had about our car. We appreciate that he let us know about an important repair that we need fairly soon, and he did all that he could to schedule it conveniently for us. More

Outstanding service department…. Ian is absolutely the best. Very professional and very pleasant. I want to thank Melvin for all his hard work. Ian is absolutely the best. Very professional and very pleasant. I want to thank Melvin for all his hard work. More

Melvin and his service staff is the reason I keep going back. Keep up the great work! back. Keep up the great work! More

Alfredo & Sarah made my trip to Kelly Ford quite delightful. I recommend the Kelly Ford Service to everyone! delightful. I recommend the Kelly Ford Service to everyone! More

Responded to my request. Did a great job. I’m very happy with the service. Did a great job. I’m very happy with the service. More