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Kelly Honda
Lynn, MA
1,354 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,354 reviews
August 13, 2020
Comfortable and satisfying This was the second experience in leasing for me, both times dealing with Ryn Benson. Ryn was again informative and accommodating in answering questio This was the second experience in leasing for me, both times dealing with Ryn Benson. Ryn was again informative and accommodating in answering questions and meeting my needs. More
by jamadon7
Employees Worked With
Helpful August 12, 2020
Very Accommodating and Attentive Sal and Amy worked as a great team to make leasing our CR-V such a great experience. Both Sal and Amy were so accommodating and made us feel comfortab Sal and Amy worked as a great team to make leasing our CR-V such a great experience. Both Sal and Amy were so accommodating and made us feel comfortable making this purchase while staying safe with COVID-19 restrictions. Amy was quick to answer all of my husbands questions via email and was very clear with pricing. Sal went above and beyond to make sure the CR-V had all the features we were looking for. He made us feel so comfortable making this purchase and was never pushy or impatient. When it came to picking up our new CR-V, Sal took the time to make sure we understood all of the exciting new features and even gave us a follow up call to check in a few days later. We will definitely be back to work with this great team in the future! More
by dohertya1234
August 04, 2020
Great experience. Pleasant, not pressured. Did a lot of searching online and via cell phone to find a good deal. Kelly was best. Salesman was effective and efficient and explained what I needed. The GM was searching online and via cell phone to find a good deal. Kelly was best. Salesman was effective and efficient and explained what I needed. The GM was knowledgeable and didn’t push too hard. I will go back to Kelly next time I need a vehicle. More
by Rick.navarro9
July 31, 2020
Staff was very accommodating and courteous and negotiated a fair deal for both parties. Alfredo went over all the details of the vehicle and had a smooth transition. a fair deal for both parties. Alfredo went over all the details of the vehicle and had a smooth transition. More
by RickH
July 27, 2020
Pleasure to work with Sal. He was very attentive to what we were looking for. He went above and beyond by staying late for us as well. Jeremy and Anthony were very professional and made it very easy worki we were looking for. He went above and beyond by staying late for us as well. Jeremy and Anthony were very professional and made it very easy working with Kelly Honda as usual. More
by LarryS
July 25, 2020
Not sure of proper maintenance was performed.i asked about a car wash before service was told sure. When I was given key I asked was it washed was told yes! It wasn't washed and wasn't vacuumed. about a car wash before service was told sure. When I was given key I asked was it washed was told yes! It wasn't washed and wasn't vacuumed. More
by Cici
Employees Worked With
No name displayed
July 18, 2020
Simply the best dealership around. The customer service is great and they literally make everything easy just like their slogan says. This is my third lease through Kelly Honda and I highly recommend anyon is great and they literally make everything easy just like their slogan says. This is my third lease through Kelly Honda and I highly recommend anyone who is in the car buying process to visit them. More
by clarissa7
July 12, 2020
My end of lease was due and I knew what car I was interested in having done the research beforehand. In the times we are in with the pandemic I did not want to go into the dealership, preferring to s interested in having done the research beforehand. In the times we are in with the pandemic I did not want to go into the dealership, preferring to stay outside. Everything was handled very professionally. I had been to a previous Honda dealership and they were awful & they are right next door to where I live. I chose to drive to Kelly Honda & got the service I was looking for. More
by PJane
Employees Worked With
July 10, 2020
"We don't negotiate" Went in and took a look at a car. Liked what we saw. Started negotiating and was met with the priceless quote "we don't negotiate our prices." From th Went in and took a look at a car. Liked what we saw. Started negotiating and was met with the priceless quote "we don't negotiate our prices." From there the conversation felt adversarial. For a 3 year old used car, they were asking 3K less than a new car from this year would be sold for. They kept saying "You've done your research, right?" To which we said, yes - that's why we know this price is silly, but we can find a middle ground where we both can be happy. After half an hour, they came down 1K - but they were being pretty difficult and it was a bad experience overall. We ended up going elsewhere and getting the same car for the price we wanted and that experience was smooth and clear. More
by Joe
July 07, 2020
Charge for a service that was not done I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to b I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to be done. I paid my invoice when the service was completed and walked to my car and to my big surprise I noticed that the tires were never rotated since I had marks identifying the front tires. I went back and confronted the service adviser who apologize and asked me to wait another 15/20minutes so that they can complete the rotation. How many customers paid for service at this dealership and never got the service done? I will never take my car to this dealership for service, they lost my trust. Reference: Service adviser "Jonathan Lopez" and service Director "Michael Psomos". Mo. More
by Mo
