Kelly INFINITI

Nice experience, Alexa was very professional and friendly, she offered to provide loaner car to bridge our rental car until we get the car delivered. She made the delivery by herself and took care friendly, she offered to provide loaner car to bridge our rental car until we get the car delivered. She made the delivery by herself and took care our requests. More

Service managers, workers are extremely knowledgeable, friendly and professional. I've leased,purchased etc. My concerns have always been addressed regarding service with the utmost professionalism. friendly and professional. I've leased,purchased etc. My concerns have always been addressed regarding service with the utmost professionalism. More

Went in for an oil and filter change and tire rotation. Service was great and quick. Excellent customer service. Service was great and quick. Excellent customer service. More

Alexa is by far the best in the business …. We were able to hammer out a deal on my wife’s new 23 qx60 sensory the smoothest and fastest by far in any dealership we’ve ever dealt with….thank yo We were able to hammer out a deal on my wife’s new 23 qx60 sensory the smoothest and fastest by far in any dealership we’ve ever dealt with….thank you Alexa for everything much appreciated 👍🏻👍🏻😀😀…who ever goes to Kelly Infiniti please make sure to see Alexa holland she well take good care of you More

I recently had the pleasure of working with Eric Alterio, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, Eric went above and beyond to make my car-buying experience smooth, enjoyable, and hassle-free. First and foremost, Eric's commitment to locating the perfect Infiniti Q50 for me was truly remarkable. He listened attentively to my preferences and tirelessly scoured their inventory to find a gorgeous Q50 that met all my requirements. His dedication and patience in this aspect were commendable, and it was evident that he genuinely cared about finding the right car for me. One of the most impressive aspects of my experience with Eric was his lightning-fast paperwork preparation and processing. In less than 24 hours, he had all the necessary documents ready and streamlined for a seamless transaction. This level of efficiency is a testament to his professionalism and dedication to his customers. Upon arriving at the dealership, I was delighted to find that Eric had the car impeccably detailed and ready for a test drive. It was clear that he takes pride in delivering not just a car, but an exceptional overall experience. His warm smile and respectful demeanor immediately put me at ease, and he took the time to explain every step of the process, ensuring I felt comfortable throughout. Eric's extensive knowledge of the 2023 Q50 was evident as he walked me through all the new features and technology. He patiently answered all of my questions and ensured that I understood every detail about my new vehicle. His expertise in Infiniti products is truly impressive, and it's evident that he is passionate about what he does. Throughout the entire process, Eric was incredibly responsive and courteous. He consistently went the extra mile to make sure I felt valued as a customer. His genuine and caring nature sets him apart, and it's clear that he values the satisfaction and happiness of his customers above all else. To top off the exceptional experience, Eric personally delivered the car to my home, making the entire process even more convenient and stress-free. This level of dedication to customer service is rare and greatly appreciated. I will wholeheartedly recommend Eric Alterio to all my family and friends in need of a new car. His expertise, genuine care for his customers, and unwavering commitment to providing an outstanding car-buying experience make him a standout in the industry. Eric's dedication and professionalism at Kelly Infiniti of Danvers made me a loyal customer, and I am grateful for his exceptional service. More

Alexa holland was our salesperson At Kelly Infiniti. she’s by far the best in the business… we hammered out a deal with ease on my wife’s new 2023 qx60 sensory…this was the quickest and fastest deal that she’s by far the best in the business… we hammered out a deal with ease on my wife’s new 2023 qx60 sensory…this was the quickest and fastest deal that we’ve dealt with in any dealership…see Alexa for your new Infiniti…u can thank me later…Thanks Alexa for everything Paul and Nancy 👍🏻👍🏻😃😃 More

Great company to purchase a vehicle from . The staff is very helpful and knowledgeable . I definitely recommend Kelly INFINITI for everyone looking for a vehicle. The staff is very helpful and knowledgeable . I definitely recommend Kelly INFINITI for everyone looking for a vehicle. More

I’ve been a recurring customer for years and that’s due to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s to the exceptional customer service I’ve had every single time. I’m greeted by Lisa Avola, the GM, who always puts me in the best hands whether it’s service or another purchase. This staff always keeps me coming back. More