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Kelly Nissan
Oak Lawn, IL
831 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 831 reviews
Verified Customer
July 28, 2026
I arrived at 10am, I was greeted by staff and experienced a less than 3 minute wait. The staff were all very courteous, friendly, and helpful. a less than 3 minute wait. The staff were all very courteous, friendly, and helpful. More
by sharond823
July 28, 2026
DEALER IS GOUGING PRICES FOR PROPOSED REPAIRS. I COULD NOT TALK TO ANYONE ABOUT THIS PRICING. DEALER IS CLAIMING PRICES ARE SET BY NISSAN. THAT'S NOT TRUE. I FOUND THE EXACT PARTS AT NISSAN WE I COULD NOT TALK TO ANYONE ABOUT THIS PRICING. DEALER IS CLAIMING PRICES ARE SET BY NISSAN. THAT'S NOT TRUE. I FOUND THE EXACT PARTS AT NISSAN WEBSITE FOR HALF THE PRICE. IF PARTS ARE MARKED UP AT 100%, LABOR MOST LIKELY IS MARKED UP AT 100%. More
by ray_luck2000
Employees Worked With
July 27, 2026
Amber was very nice and informative. The overall dealership is great . Only issue is the very long wait time. The overall dealership is great . Only issue is the very long wait time. More
by DMOREHEAD54
Employees Worked With
July 26, 2026
Excellent service. Work on my vehicle was done in record time. Feedback on progress and findings was communicated in a timely fashion ?? Work on my vehicle was done in record time. Feedback on progress and findings was communicated in a timely fashion ?? More
by MUYIWA_BABS
Employees Worked With
McGee Kieran
July 25, 2026
every time I come there i have an issue. my camera went out in the front of mt car on the window shield 285 dollars is crazy, why not just disable it. i paid 220 dollars just to check it. my camera went out in the front of mt car on the window shield 285 dollars is crazy, why not just disable it. i paid 220 dollars just to check it. once before i came there for an oil change i had a coupon for 80 dollars for oil change and tire rotation. they stated that i needed new tires, so the rotation was not done but the oil change cost me 120 dollars when i had a coupon for 80 dollars. the dealer is just too expensive for work to be done on my car. no discount on anything. on the last visit the video stated that my brakes were good. when talking to the service advisor she stated that i needed brakes paperwork and video did not match. also, every time i come my extended warrant date change. I was told this last time it expired on the 13 of July. before that it was the in August More
by JACQUELINCOUSINS
July 23, 2026
Great service, extremely professional staff. Work was done on time. I would recommend them highly. Work was done on time. I would recommend them highly. More
by CHUX58
July 23, 2026
Thanks for the customer service that was provided. Raul and the staff are extremely thoughtful about how to ask for assistance that I may not not remember. Raul and the staff are extremely thoughtful about how to ask for assistance that I may not not remember. More
by Bigdog9409
Employees Worked With
Other Employees :
Entire Service Department
July 23, 2026
I was very pleased with the wait time and customer service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. More
by lnt31472
July 23, 2026
I was very pleased with the wait time and customer service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. More
by lnt31472
