Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Nissan
Oak Lawn, IL
797 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 797 reviews
July 07, 2026
My experience was courteous and efficient. A good experience from start to finish. Eva was on top of my services and was easy to work with! A good experience from start to finish. Eva was on top of my services and was easy to work with! More
by Jenniferrose507
Verified Customer
July 06, 2026
Had apt for oil change it took 2 hrs, Manager got arrogant with me saying everybody has to wait even with an apt. Just Rude arrogant with me saying everybody has to wait even with an apt. Just Rude More
by gbreathez
July 05, 2026
Friendly helpful and supportive staff that always make sure that my needs are met. And I’m completely satisfied. sure that my needs are met. And I’m completely satisfied. More
by CHERYLMCCLELLAN87
July 03, 2026
I usually have a good experience with Kelly Nissan. However, this time communication should've been better. My car was there for 3 weeks and I had to eventually come up to be told oh the parts came in However, this time communication should've been better. My car was there for 3 weeks and I had to eventually come up to be told oh the parts came in and we are working on it. I feel like I should've been called more and briefed on the situation. There were times I had to call back because nobody had answers or Amber didn't return my call for an unknown reason on my end. More
by VERONICAJOHNSON07
July 02, 2026
Customer service was good. She went above and beyond to assist me with some questions I had She went above and beyond to assist me with some questions I had More
by ANITALAWSON36
Employees Worked With
Other Employees :
Laird
July 01, 2026
I was able to schedule the appointment on the same day of service. Eva and service department were welcoming, service was provided for travel to and from home. My vehicle was ready at time stated. Friendly s service. Eva and service department were welcoming, service was provided for travel to and from home. My vehicle was ready at time stated. Friendly service technician helped me with the Bluetooth connection. More
by jordan-robin
June 29, 2026
The service department was faced with 2 challenges with my truck. The challenges were failure in 2 systems that were almost impossible to find the source of. The service techs never gave up, and Daniel w my truck. The challenges were failure in 2 systems that were almost impossible to find the source of. The service techs never gave up, and Daniel was great at keeping me informed. Once the system failure were found, the response to get the vehicle repaired and back to me became their priority. It took several days, but they got the job done. More
by dsblum1960
Employees Worked With
