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Kelly Nissan
Oak Lawn, IL
850 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 850 reviews
August 21, 2026
The team is a ten rating for their kindness and dedication to their customers. I am always greeted with a warm smile. I have been a customer since 1999. My family will always choose Kelly Nissan dedication to their customers. I am always greeted with a warm smile. I have been a customer since 1999. My family will always choose Kelly Nissan More
by JOYCE934
Verified Customer
August 20, 2026
The service department face exceptional service. They kept informed of my repairs in a timely fashion. They kept informed of my repairs in a timely fashion. More
by RUSSELLDANIELS765
Employees Worked With
Other Employees :
Tim Wilson was phenomenal.
August 20, 2026
Service manager was quite rude. Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no furt Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no further recourse. More
by LAURA
Employees Worked With
August 19, 2026
I have not one compliant, received constant update and feedback. This service appointment was quick and easy feedback. This service appointment was quick and easy More
by tracyspeed
August 16, 2026
I purchased my car from them, at the time there were no issues. However, months later I noticed there were water stains inside on the roof. I brought it back twice before they serviced it. Then I had a fla issues. However, months later I noticed there were water stains inside on the roof. I brought it back twice before they serviced it. Then I had a flat called and scheduled a appointment and was told they had no appointments that week and it qould be a week out before they could see me.... My sensor for the tires came on, and stayed on. I got the car serviced for this tire and paid for a new sensor. The light stayed on, I came back at lease two more times amd was told that I needed new tires, paid for that amd the light was still on. Then, I was informed that due to me using fix a flat I needed to buy a new sensor becuase that messed the first sensor up..... I was never told that I had run flat tires and never to use this.... If I just purchased the car last year even with wear and tare I shouldnt have needed new tires already. Also to have to pay for the same sensor twice within weeks apart is ridiculous. Just think they could have know all of this in the beginning amd saved me and them time. More
by CGASKEW1
August 15, 2026
My only thing is I had to keep bringing my car back for the same issue and I should have been offered a rental for free the same issue and I should have been offered a rental for free More
by VERONICAJOHNSON07
August 14, 2026
Kind courteous informative about services and very accommodating. I was provided with fast services and I was updated with a timeframe of service which was very accurate. Thank you for your service. accommodating. I was provided with fast services and I was updated with a timeframe of service which was very accurate. Thank you for your service. More
by pearlenamitchell
August 12, 2026
Like always we love the service always Every member at Kelly Nissan, great???????? We love Kelly Nissan???? Kelly Nissan, great???????? We love Kelly Nissan???? More
by SAUCIER61
August 10, 2026
Exelente All right ? ? Correct ?? ?? ?? ?? ?? Good ?? Yep ?? ?? ? Correct ?? ?? ?? ?? ?? Good ?? Yep ?? ?? More
by Inuyasha3241
August 07, 2026
The service experience was excellent! I was greeted by Eva Castanon when I drove in. She kept me apprised of what was happening during the entire service process. The service was performe I was greeted by Eva Castanon when I drove in. She kept me apprised of what was happening during the entire service process. The service was performed in a timely manner. I have been getting my cars serviced at Kelly Nissan for 30+ years, and have never had a problem! Also, it means a lot to me that my service advisor is a woman! More
by millernunsrus
