Kelly Nissan

Outstanding have been going to Kelly Nissan since 2020 and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the second time on this service call. Great Service Department Awesome but for this IT department for these Text messages get an very Poor performance at 0 Zero needs a lot of work like putting a human being in charge of it More

Always have great service there since 2020 always go there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance More

The salesman was kind greeting us with respect and courtesy it was a good experience. courtesy it was a good experience. More

Always awesome service & done in a timely manner. Resonable price. The advisor was great. Satisfied with service. Resonable price. The advisor was great. Satisfied with service. More

My paperwork sad oil change and tire rotation. My tire pressure readings were the same for each tire after the service. My right front tire’s reading was 29 when I came in and when I left. The My tire pressure readings were the same for each tire after the service. My right front tire’s reading was 29 when I came in and when I left. The tires could not have been rotated. I’m very disappointed because I have used Kelly Nissan for my service for years.. More

I bought my 2025 Nissan Kicks on December 5, 2025. I noticed a month after purchasing the vehicle, that my front grille along with the emblem was cracked/damaged. I brought this to the sales departmen I noticed a month after purchasing the vehicle, that my front grille along with the emblem was cracked/damaged. I brought this to the sales department's attention immediately. They told me that service would be able to take care of this with my bumper to bumper warranty. However, when I went to the service department, they slapped me with a $2,500 bill and said that the warranty only covers defects - not damages. I showed the service department a picture of when I purchased the vehicle, and that's when my advisor asked with a rude tone, "So do you want us to fix it or not?" I was shocked by this and that's when I requested to speak with the service manager. He was kind enough to wave my diagnostic fee but said to repair the damage (that I did not do) would cost $2,500. Even though I just bought this car which is why I'm disappointed and disgusted with this dealership altogether. To take advantage of a customer like this, is very sad. I know that the sales department knew about this damage when they sold me the vehicle. Hence why it was a loaner vehicle to begin with. I contacted consumer affairs and they denied my warranty due to the damages. The service receptionist provided contact information to the owner and I plan on sending him an email by the end of this week. Hopefully he will make this right. More

Amber was very professional and knowledgeable. I appreciated her. The wait for a routine oil change was a bit excessive but I appreciated the updates by text. I appreciated her. The wait for a routine oil change was a bit excessive but I appreciated the updates by text. More

Everything went well glad to have my car back. Thank you thank you thank you thank you thank you thank you thank you Thank you thank you thank you thank you thank you thank you thank you More