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Kelly Nissan
Oak Lawn, IL
907 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 907 reviews
November 06, 2026
I love the whole Kelly Nissan service team. They have been taking amazing care of my car since 2016. Will continue work with them in future as I plan on buying all my future cars from Kelly Nis They have been taking amazing care of my car since 2016. Will continue work with them in future as I plan on buying all my future cars from Kelly Nissan... More
by BADRINATH.LAVANYA
Verified Customer
November 05, 2026
Amber was friendly and greeted me by my name. Informed me of what to expect regarding repairs and accomodated my needs Informed me of what to expect regarding repairs and accomodated my needs More
by tchaasmuter
November 05, 2026
Professional,attentive,was greeted upon my arrival,kept me informed,of the process of my car. me informed,of the process of my car. More
by pastorroyal.licfwc
Employees Worked With
November 03, 2026
Considero que el concesionario conoce el problema que presenta mi vehículo, pero siento que no están haciendo lo necesario para solucionarlo. Llevé mi Nissan Sentra SR 2022 debido a un ruido persistente presenta mi vehículo, pero siento que no están haciendo lo necesario para solucionarlo. Llevé mi Nissan Sentra SR 2022 debido a un ruido persistente en la suspensión delantera. A pesar de haberlo llevado para una inspección, el problema continúa. He invertido tiempo y dinero llevando mi vehículo al concesionario, pero hasta ahora no he recibido una solución. Utilizo mi automóvil para trabajar, por lo que esta situación también me está afectando económicamente. Lo único que estoy solicitando es un diagnóstico adecuado y una solución definitiva al problema. No considero justo que simplemente me digan que no encontraron ninguna falla cuando el ruido sigue presente. More
by dapaiscao1
November 02, 2026
I’m very excited about my car but I didn’t know I was paying 64,000 for a 25,000 car I’m very saddened about this paying 64,000 for a 25,000 car I’m very saddened about this More
by BWESTBW.1971
Employees Worked With
October 29, 2026
Always professional. Have been a customer for over 15 years and have always been treated fairly. Have been a customer for over 15 years and have always been treated fairly. More
by WMOSKAL
October 29, 2026
The staff was attentive and friendly. I took my 350z for an oil change and was pleasantly surprised at the vibe if the shop. Previously it was stressing to go there. Glad I saw the coupon I took my 350z for an oil change and was pleasantly surprised at the vibe if the shop. Previously it was stressing to go there. Glad I saw the coupon and reconnected. More
by luism60613
Employees Worked With
October 28, 2026
Manny Jerome and the finance manager (forgot his name) was very helpful and knowledgeable throughout the entire process. I referred my mom there she went 2 days later and got the same car as me. was very helpful and knowledgeable throughout the entire process. I referred my mom there she went 2 days later and got the same car as me. More
by DEANNA_WATKINS3
October 25, 2026
Easy to make an appointment. Amber is an excellent service rep Wait time is very good Amber is an excellent service rep Wait time is very good More
by JJ4334
Employees Worked With
October 23, 2026
This is the 2nd time I brought the car in for the rear passenger tire. The last time they told me they patched it and rotated the tire. The 2nd time they said I needed a new tire and they did not rotate t passenger tire. The last time they told me they patched it and rotated the tire. The 2nd time they said I needed a new tire and they did not rotate the tire the last time. So they lied about doing it the 1st time. He told me at the 2nd visit that I had a nail in the tire and he told me the same thing happened the first time. I told him you didn’t tell me what was wrong the last time you just told me you patched it up. More
by washdi051
Employees Worked With
