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Kelly Nissan
Oak Lawn, IL
750 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 750 reviews
May 23, 2026
Georgy was very helpful describing the features of the car I bought. Many of these features are completely new to me and I appreciated his assistance making me comfortable with this. I also appreciated car I bought. Many of these features are completely new to me and I appreciated his assistance making me comfortable with this. I also appreciated his general knowledge of the entire process and the lack of heavy-duty pressure. I felt very comfortable with the sale process. I would give him 5 stars, however his name doesn't appear in the list of sales department personnel belos. More
by george.pike
Verified Customer
May 21, 2026
Quick, understanding and let me know the process in detail for repair. Great customer service detail for repair. Great customer service More
by jolo_jax3
May 19, 2026
Kelly Nissan is the best place to buy your car or truck. My sales men were everything and more I appreciate all the hard work that Mr. Larry and Mr. Jerome did to make my experience wonderful and that I go My sales men were everything and more I appreciate all the hard work that Mr. Larry and Mr. Jerome did to make my experience wonderful and that I got exactly what I wanted. The best car experience ever. Thanks so much More
by denisepearson13
May 17, 2026
Nissan Oaklawn is very neat and clean and comfortable. I always wait in waiting room with others waiting the television. Daniel was very nice and explain options with me. Very good customer service. I always wait in waiting room with others waiting the television. Daniel was very nice and explain options with me. Very good customer service. More
by msdjcalpk
Employees Worked With
May 16, 2026
The service people were very helpful, very friendly and knowledgeable. They explained what we needed to know about our next service date and what would be needed. knowledgeable. They explained what we needed to know about our next service date and what would be needed. More
by Tasacason
Employees Worked With
African American young man at service desk was extremely friendly and helpful
May 14, 2026
THE BEST EXPERIENCE EVER VIP TREATMENT in and out in less than a hour great customer service than a hour great customer service More
by jordanhobson773
May 13, 2026
They kept my car for 4 days and deemed it not drivable once they found the issue so that I would have to get the vehicle repaired there. Each day I was told it would be ready the next day and then the nex once they found the issue so that I would have to get the vehicle repaired there. Each day I was told it would be ready the next day and then the next day asked for another day despite me asking to pick up my car. After days of inconvenience, I wasn't even offered a discount. More
by collin.ellison1
May 05, 2026
He always very helpful and give good advice on what service really need to be done first service really need to be done first More
by mbutler302.mb
May 04, 2026
It is best to drop off vehicle rather than waiting on site. I was asked upon checking in if I wished to have my vehicle washed. I said yes. After 2 hours I inquired on the status and was told they were w site. I was asked upon checking in if I wished to have my vehicle washed. I said yes. After 2 hours I inquired on the status and was told they were wrapping up and were washing my car. I then proceeded to pay after receiving a text that it was ready. And lo and behold my vehicle wasn’t even washed. I happened to make a comment to my husband as a salesman’s passed by and overhead and was kind enough to ask the tech dropping off my car that I had requested to get car washed. Then he told the salesman yes but she would need to wait another 10 minutes because of some excuse. So if it wasn’t for the saleman, I wouldn’t had been addressed on the matter. No big deal but then why ask I want to get my car washed and then do it. I’ve had another issue a few tire rotations back but a simple hey it’s gonna be another 10 minutes or would you like to wait. More
by gloria21k
Employees Worked With
May 03, 2026
Eva is professional, warm, and approachable. She work to make sure all is done completely!!! She work to make sure all is done completely!!! More
by Leary Ann Crawford
Employees Worked With
