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Kelly Nissan
Oak Lawn, IL
873 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 873 reviews
September 11, 2026
The service department rep, Amber greeted me as soon as I arrived. She listened to my concerns and gave me information I needed to make decisions about what services I needed. arrived. She listened to my concerns and gave me information I needed to make decisions about what services I needed. More
by jomidafafo
Verified Customer
September 10, 2026
I needed help to get service of my Titan moving in the right direction. Tyler Kelly immediately gave assistance and got things resolved and on track. Daniel Cuevas carried it the rest of the way. All g right direction. Tyler Kelly immediately gave assistance and got things resolved and on track. Daniel Cuevas carried it the rest of the way. All good results in the end. Good people. More
by dsblum1960
September 10, 2026
Daniel explain everything i needed to know while my car was been serviced. Very informative about the repairs. Great communication ?? was been serviced. Very informative about the repairs. Great communication ?? More
by Kayjay123
September 08, 2026
Fast service Great customer service. Kieran Mcgee was very professional and they were able to complete my oil change in 1 hour including car wash Kieran Mcgee was very professional and they were able to complete my oil change in 1 hour including car wash More
by Mike7700
Employees Worked With
Kieran Mcgee
September 07, 2026
Took me in same day for overdue cvt fluid change. Got it completed in a timely manner. Provided full detailed inspection! Got it completed in a timely manner. Provided full detailed inspection! More
by Heribertodeharo2000
Employees Worked With
September 07, 2026
Friendly and professional employees, great customer service; I will bring my vehicle to them anytime. Thank you for your service service; I will bring my vehicle to them anytime. Thank you for your service More
by brendaprkrs
September 06, 2026
Friendly and professional employees, Great Customer service and great work on my vehicle, Great dealership. service and great work on my vehicle, Great dealership. More
by Franksantiago59
Employees Worked With
September 05, 2026
Daniel Cuevas kept me up to date with the progress, communicated with the warranty company covering the repairs, he made sure that everything was taken care of communicated with the warranty company covering the repairs, he made sure that everything was taken care of More
by tchaasmuter
September 05, 2026
I had to bring my car in for two separate major repairs within the same week, and Daniel was amazing through the entire process. Car repairs are already stressful enough, especially when you’re dealing wit within the same week, and Daniel was amazing through the entire process. Car repairs are already stressful enough, especially when you’re dealing with multiple issues and trying to figure out coverage and everything that comes along with it, but he made everything so much easier and more manageable. The second time I came in later that week was for my A/C. I pulled up outside the garage with a couple of cars ahead of me, and Daniel immediately let me know that all of my paperwork was ready to go. He got my courtesy ride taken care of, and I was in and out in less than 15 minutes. My car was also repaired and ready the same day. I really appreciated how easy he made everything for me that week. He was helpful, efficient, kept me informed, and just made what could have been a really stressful experience go so smoothly. Great customer service all around. 10/10! More
by LMBRYANT2014
September 04, 2026
The sales team at kelly Nissan go above and beyond for their customers. 10/10 car buying experience. Easy, transparent, and simple. Thank you Kelly Nissan! their customers. 10/10 car buying experience. Easy, transparent, and simple. Thank you Kelly Nissan! More
by Renee.oneil18
Employees Worked With
