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Kelly Nissan
Oak Lawn, IL
823 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 823 reviews
July 23, 2026
I was very pleased with the wait time and customer service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. More
by lnt31472
Verified Customer
July 23, 2026
I was very pleased with the wait time and customer service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. service. The communication concerning what my car's maintenance needs are were very thorough and not pushy. More
by lnt31472
July 21, 2026
Tim was very helpful and courteous during my test drive. He along with the rest of the staff there were helpful in helping my make my purchase. I'd recommend this dealership for any car purchase. I want to He along with the rest of the staff there were helpful in helping my make my purchase. I'd recommend this dealership for any car purchase. I want to thank them for helping to find this gem of of purchase I made. Keep up the good work! More
by Seth J Smith
Employees Worked With
July 21, 2026
Tim was very helpful and courteous during my test drive. He along with the rest of the staff there were helpful in helping my make my purchase. I'd recommend this dealership for any car purchase. I want to He along with the rest of the staff there were helpful in helping my make my purchase. I'd recommend this dealership for any car purchase. I want to thank them for helping to find this gem of of purchase I made. Keep up the good work! More
by Seth J Smith
Employees Worked With
July 21, 2026
I appreciate they concern they go out they way to try to solve problems and give me the sense of peace I give all stars to Daniel in the lion den much blessings to him and y’all staff and business 🫶🏻 solve problems and give me the sense of peace I give all stars to Daniel in the lion den much blessings to him and y’all staff and business 🫶🏻 More
by melanie3sons
July 19, 2026
Service from the 1st call to the last was simply amazing. Had a horrible experience with another dealership and called Kelly nissan of oaklawn and got in touch with Andy, from there nothing but top notch ser Had a horrible experience with another dealership and called Kelly nissan of oaklawn and got in touch with Andy, from there nothing but top notch service. More
by neilmartino
July 18, 2026
Delayed service, no confidence in code report date generated, temp spare was not put back where it belongs, non-warranty vehicle second class citizen experience. generated, temp spare was not put back where it belongs, non-warranty vehicle second class citizen experience. More
by ajrmspwd
Employees Worked With
Service manager and check in guy
July 17, 2026
Outstanding have been going to Kelly Nissan since 2020 and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the and have always been completely satisfied with their work. But that being said why do I keep getting this email because have completed it now for the second time on this service call. Great Service Department Awesome but for this IT department for these Text messages get an very Poor performance at 0 Zero needs a lot of work like putting a human being in charge of it More
by PAULJ2076
July 17, 2026
Always have great service there since 2020 always go there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance there with my Rogue Sport 2019 year model and I only trust Kelly Nissan to handle my Vehicle maintenance More
by PAULJ2076
July 16, 2026
The salesman was kind greeting us with respect and courtesy it was a good experience. courtesy it was a good experience. More
by MACONWHOOPY19
