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Kelly Nissan
Oak Lawn, IL
742 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 742 reviews
May 03, 2026
Eva is professional, warm, and approachable. She work to make sure all is done completely!!! She work to make sure all is done completely!!! More
by Leary Ann Crawford
Verified CustomerEmployees Worked With
May 02, 2026
Kieran makes the maintenance experience really easy. The technicians use every opportunity to make my experience good The technicians use every opportunity to make my experience good More
by Ferdinandcurtis416
Employees Worked With
Other Employees :
Kieran
May 02, 2026
Very professional. Listened to me. No hard sales pressure. Respectful. Worked with me nicely. This is my 3rd Nissan car being serviced here. My 2nd purchase from Nissan Listened to me. No hard sales pressure. Respectful. Worked with me nicely. This is my 3rd Nissan car being serviced here. My 2nd purchase from Nissan Kelly . I will be back. More
by JBAILEYWEBB
May 01, 2026
Amber was great as far as keeping us updated and accommodating any concerns we had. However, I am not pleased with THIS Nissan location. Upon purchase; the car was brought out still wet and not drie accommodating any concerns we had. However, I am not pleased with THIS Nissan location. Upon purchase; the car was brought out still wet and not dried entirely, then the keyfob was broken and we had to make an appointment to get fixed. Which took 2 1/2 hours only to be told they could not fix bc keyfob did not come from Nissian. Only options were to keep a broke fob or pay $600 for a new one. I explained that that was they fob given to us 3 days ago when we brought the car and why that day when we told them is was broken did they not check and or tell us this. They offered to pay half for the fob but they should’ve covered the entire cost of fob since they sold it to us without checking it. Consumer should not have to cover if we revealed it was broken at time of sale. Especially when we paid the car off in full at time of purchase. Where is the costumer appreciation. More
by Fillmore C
May 01, 2026
I appreciated Eva's professionalism and following up with me by sending videos of my car me by sending videos of my car More
by Catoniaa1
Employees Worked With
April 30, 2026
I had the most amazing experience with my Sales Representative of 4 + years Laird Rencher. He's very knowledgeable, and aware of the cars available in stock. And what's my best option? Laird Renche Representative of 4 + years Laird Rencher. He's very knowledgeable, and aware of the cars available in stock. And what's my best option? Laird Rencher is an Excellent Representation of Kelly Nissan. More
by Heavona
April 29, 2026
Always professional and knowledgeable. Highly recommend Kelly Nissan to all my friends and family. Thanks Highly recommend Kelly Nissan to all my friends and family. Thanks More
by JODITAN23
April 26, 2026
Everyone at the dealership was an absolute pleasure to work with. My vehicle was serviced in a professional and timely manner. They are the best! work with. My vehicle was serviced in a professional and timely manner. They are the best! More
by t_paramo
Employees Worked With
April 26, 2026
Our sales person was Daniel, who was very professional, kind, and knowledgeable , who worked with my needs. We were Quickly able to find a car that was a right fit for me. Will definitely refer others to h kind, and knowledgeable , who worked with my needs. We were Quickly able to find a car that was a right fit for me. Will definitely refer others to him. Not to mention, Andy, the finance, representative, who was just quick and efficient., They were a great team More
by maria.crespo
Employees Worked With
Daniel
April 24, 2026
My salesman Daniel was great but I was a tad frustrated with the service when I got my car. It was washed but not dried, then my key fob didn’t work and I had to make an appointment to get it fixed. No one with the service when I got my car. It was washed but not dried, then my key fob didn’t work and I had to make an appointment to get it fixed. No one should have had these issues when you haven’t even driven the car off the lot. Just expected better since I purchased the vehicle from a dealership and not Carmax etc and paid my car off in full at the time of purchase. My niece didn’t have any problems from her Nissan dealership so I expected the same care despite the location More
by Fillmore C
Employees Worked With
Daniel
