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Kelly Nissan
Oak Lawn, IL
280 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 7:00 PM
Tuesday 9:00 PM - 7:00 PM
Wednesday 9:00 PM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 281 reviews
May 25, 2025
Service department is comfortable and my scheduled appointment was on time. I was offered coffee or water. I was told my oil change was going to be 1-2 hours. I was later informed that some filters appointment was on time. I was offered coffee or water. I was told my oil change was going to be 1-2 hours. I was later informed that some filters needed to be replaced. I received a complementary car wash. My car was completed in 1 hour and 45 minutes!! More
by KEDDINGS225
Verified Customer
May 25, 2025
Everyone was very pleasant, informative and helpful! ! Gave me a feeling that they actually cared about me! Service manager is fabulous! Highly recommend ! Gave me a feeling that they actually cared about me! Service manager is fabulous! Highly recommend More
by lildarlin920
May 25, 2025
Very responsible person and positive attitude she made my stay enjoyable. Friendly environment and experience stay enjoyable. Friendly environment and experience More
by Flyswa
Employees Worked With
May 24, 2025
I love the personalized service I receive from Eva and Raul . They are the reasons I continue to return for service on my 25 year old car . I always know when I check in that I will receive amazing custom Raul . They are the reasons I continue to return for service on my 25 year old car . I always know when I check in that I will receive amazing customer service with them from beginning to end. More
by Varietbain
May 23, 2025
Great work like how you guys treat senior citizens. I would get my car fixed here again in a heart beat. I would get my car fixed here again in a heart beat. More
by banksb
Employees Worked With
May 23, 2025
Kelly Nissan has an amazing staff in Customer Service - the staff is always friendly and professional. It’s great that I’m greeted at my scheduled appointment time, whenever I bring my car in for service. the staff is always friendly and professional. It’s great that I’m greeted at my scheduled appointment time, whenever I bring my car in for service. Nissan other employees walking through the waiting room area, are also friendly. Eva is a breath of fresh air - I so appreciate her with that amazing smile. She’s so patient with me, answering my questions, and keeping me informed regarding my car/cost. Eva is a super start to me - she’s the best. Happy holiday weekend - be safe! More
by DALECUMBO
May 23, 2025
Great team , everyone was really nice . I got the car I wanted. I’m happy I came here to find a car . I got the car I wanted. I’m happy I came here to find a car . More
by codum3030
Employees Worked With
May 22, 2025
Staff always accommodating , keep you informed as to your vehicle progress any other problems discovered. vehicle progress any other problems discovered. More
by sfpa21
Employees Worked With
May 22, 2025
Customer service was very helpful and I am content with the attention and patience I was given. the attention and patience I was given. More
by Patricia
Employees Worked With
