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Kelly Nissan
Oak Lawn, IL
786 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 786 reviews
June 26, 2026
Service was okay. I had to remind my request to have back door lifters assessed and quote provided. Of course it came back high in cost. Last time I paid a fortune for I had to remind my request to have back door lifters assessed and quote provided. Of course it came back high in cost. Last time I paid a fortune for the leaking skyline sealer, but leaking still occurs so I'm feeling insecure with having the work done here More
by JEWELS4GOD
Verified Customer
June 26, 2026
Very nice & professional & helpful 1st dealership I ever been to that actually care about your car been to that actually care about your car More
by ANTINEKA.C
Employees Worked With
June 25, 2026
After 2 hours I asked the statues of the cars pool change. I was told he would check. 20 min later I had to ask again and I was told he would check despite being told that before. In addition he never change. I was told he would check. 20 min later I had to ask again and I was told he would check despite being told that before. In addition he never came back and I had to ask again 3rd time. Finally he told me there was a mix up and my car was not serviced. So for 2.5 hits my car was just sitting not being serviced. It took 3 hours for me to get an oil change because of a mix up. This was a huge inconvenience and I even missed my doctor’s appointment that was scheduled later in the day. This was the worst service I ever received. More
by Quin_chambers
Employees Worked With
June 24, 2026
Great professional and fast. I was in and out with everything shown to me , videos pics I was in and out with everything shown to me , videos pics More
by meximus1
June 24, 2026
Eva was a great help with an issue with our key fobs after a purchase of a certified used Nissan. Sales department and Andy were fantastic.We brought our vehicle back within a week and an half for a thu after a purchase of a certified used Nissan. Sales department and Andy were fantastic.We brought our vehicle back within a week and an half for a thumping in rear, I thought it was the jack being loose, turns out the sway bar link was bad. The service manager, Jerome, told my wife it would be $630 to fix and proceeded to barter with my wife until he said they would fix it for $250. Then when my wife told him her husband, me, could fix it he proceeded to scare her telling her if she doesn’t use OEM parts she would be in danger while driving. My issue is the fact I bought a certified used Nissan which they claim had a 167 point inspection and the suspension was marked meets standards. In hindsight I should have immediately brought it back for the rattle but the fact he said it was worn out in the less than 300 miles is ridiculous. I would definitely buy a car from the dealership but I would drive 100 miles out of my way not to use the service department and have to deal with Jerome. End note. I bought 2 OEM sway bar links from a Nissan dealer in Wisconsin for $34 a piece and had them replaced in less than an hour using a jack and jack stands not a lift. More
by Sryan
Employees Worked With
June 23, 2026
The service I received was excellent. Everyone is very friendly and welcoming. I definitely would recommend Everyone is very friendly and welcoming. I definitely would recommend More
by watsonjasmin
June 21, 2026
First time there very clean and everyone was nice. The service was great, the wait time was long. The service was great, the wait time was long. More
by dfreeman993
Employees Worked With
