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Kelly Nissan
Oak Lawn, IL
517 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 517 reviews
July 14, 2025
They give false information about the service you’re receiving they tell you nothing when it’s time to pay it’s another . receiving they tell you nothing when it’s time to pay it’s another . More
by DEBORAHHAMILTON686
Verified Customer
July 14, 2025
Went in for a oil change and tire rotation and the tires were not rotated. I let the service person know this and he told me they would do the tire rotation when I brought it back for front end work on the were not rotated. I let the service person know this and he told me they would do the tire rotation when I brought it back for front end work on the suspension but it wasn't done then either even after I reminded the service writer about the tire rotation. He told me he would talk to his manager about it. I still haven't heard anything back. I was very disappointed in the service. They also told me they fixed the problem with the check engine light coming on but all they did was reset it because 4 days later it came back on. More
by Bob3821
Employees Worked With
Not sure
July 13, 2025
Very good didnt have to wait long. price was right and got a fee car wash price was right and got a fee car wash More
by grac3
Employees Worked With
July 13, 2025
Wonderful salesman and fair pricing. Everything was explained to us about the car. Great experience. Everything was explained to us about the car. Great experience. More
by NANCUBFAN
July 12, 2025
He did a very excellent job at getting us the right car. Even learned a thing from him. I would definitely recommend. Even learned a thing from him. I would definitely recommend. More
by ibrokenmind
July 11, 2025
I came in with an airbag light on and they were very helpful and solving my issue for at the price quoted for a diagnosis helpful and solving my issue for at the price quoted for a diagnosis More
by msblowe
Employees Worked With
July 11, 2025
The rent-A-Car service is very nice Charles the person that rinse the cars has excellent customer service my personal customer service person has gray skills that rinse the cars has excellent customer service my personal customer service person has gray skills More
by kim.kem
Employees Worked With
July 11, 2025
As a decades-long customer of this dealership I was not totally satisfied with the results of my problem needing to be addressed. I had to return the following day with the same problem. I am scheduled for totally satisfied with the results of my problem needing to be addressed. I had to return the following day with the same problem. I am scheduled for a return visit next weeek and I hope I have a better end result. More
by yusuf253
Employees Worked With
Mr McGee
July 10, 2025
as usual eva was great they fixed the mirror problem but canelled all the phone and radio connections which i had to handle myself not good but canelled all the phone and radio connections which i had to handle myself not good More
by duffy.martin
Employees Worked With
July 09, 2025
I was very please and I will tell and let every one no about k.n about k.n More
by leemildred54
Employees Worked With
