Kelly Nissan

Great Service. I have purchased my last five cats from this dealership. Hopefully I will purchase my next car from here also. I have purchased my last five cats from this dealership. Hopefully I will purchase my next car from here also. More

Very professional, polite and on time. Everyone was very patient and listen to my concerns with my truck. I cannot thank Amber enough on taking care of me and my truck! Everyone was very patient and listen to my concerns with my truck. I cannot thank Amber enough on taking care of me and my truck! More

Diego was friendly, helpful, and easy to work with. He listened to our financing needs and helped us get a what we wanted to achieve! He listened to our financing needs and helped us get a what we wanted to achieve! More

Daniel was knowledgeable. ..repair went over time and he corrected the issue immediately. Nissan exceeded my expectations with my repair ..repair went over time and he corrected the issue immediately. Nissan exceeded my expectations with my repair More

Since I purchased my Nissan at Kelly in 2017 I've had experienced nothing but satisfaction there. experienced nothing but satisfaction there. More

Each of my leases have been handled by Laird Rencher. He has ensured that my experience with leasing from Nissan has been effortless. He has ensured that my experience with leasing from Nissan has been effortless. More

Eva is awesome. She goes the extra mile to make sure each customer has great service. She goes the extra mile to make sure each customer has great service. More

Kelly Nissan is AWESOME. They care about their customers. From the time you enter their doors, they are friendly, professional and more... The salesmen are caring and look fo They care about their customers. From the time you enter their doors, they are friendly, professional and more... The salesmen are caring and look for the best options that fit your needs. The finance managers are the same. It has always been a pleasurable experience. More

The communication was great. I like that I get messages regarding my vehicle’s work and maintenance status updates. I like that I get messages regarding my vehicle’s work and maintenance status updates. More

I don’t know if there was a miscommunication or what. I called to get a price on parts I thought I may need which I was given. Then I was transferred to a SA to see how much it would cost to install sinc I called to get a price on parts I thought I may need which I was given. Then I was transferred to a SA to see how much it would cost to install since I’d prefer a dealer install for these particular parts (it involves the inteli key system which needs reprogramming if changed) and was quoted $530 for the part and a total $972 with install. This was a 2.5 hour job. I was later told the $972 was labor only. So your labor rate is $488 an hour? Thats absolutely criminal. But then if I wanted the job done we somehow got to $1640 something. And that was won out replacing door tumblers which I didn’t need as explained by Countryside Nissan and could still use the new inteli key system to start the car. I did not have to change to an analog ignition system. I realize it’s discontinued but I found 2 at dealers out of state Luckily you had to order those parts so you let me take the car and I’m so glad I did. I checked with two other dealers and the next highest amount I was quoted was $1204 and I got a quote from I94 Nissan for $1049. Including programming (which should be included since it’s necessary for the new parts but apparently an additional charge) But the worst part is that the technician was wrong and those parts wouldn’t have solved my issue. It turns out that it’s the after market remote start not signaling the anti theft interlock to release the ignition which can be reprogrammed for $45 or worst case scenario replaced for $399. This whole situation was a debacle from start to finish. More