Kelly Nissan

Daniel made sure that all the maintenance work was complete in a timely fashion. He communicated with me to keep me updated complete in a timely fashion. He communicated with me to keep me updated More

Great communication about the status of my car even took the time to get it washed for me when I didn’t ask! the time to get it washed for me when I didn’t ask! More

I had an amazing experience and dealership went above and beyond to find the exact truck I wanted. beyond to find the exact truck I wanted. More

Diego is a Great Sales Person Helped me out with my car and my budget that i wanted to stay at and my budget that i wanted to stay at More

Overall, Kelly Nissan has done good work maintaining and servicing my 2022 Nissan Pathfinder, and I appreciate the quality of service I have received from the dealership. However, I am disappointed with my servicing my 2022 Nissan Pathfinder, and I appreciate the quality of service I have received from the dealership. However, I am disappointed with my recent experience regarding my vehicle’s battery and Nissan’s warranty coverage. My battery was getting low, which caused multiple alarms, warning lights, and sensors to activate. Because there were so many warnings, I had to have the vehicle diagnosed to determine what was causing the problem. I later learned that the battery and related diagnostic costs were not covered under my warranty, leaving me responsible for paying these expenses out of pocket. This experience has made me seriously question the value of purchasing an extended warranty from Nissan. When a customer pays additional money for warranty protection, there is an expectation that it will provide meaningful coverage when problems arise. If common issues such as a failing battery—and the diagnostic work needed to identify that problem—are excluded, it raises the question: What exactly am I paying for? I understand that warranties have limitations and exclusions, but I believe Nissan needs to be more transparent about what is and is not covered. Customers should not discover these limitations only after experiencing a problem and receiving an unexpected bill. I want to emphasize that my concern is primarily with the warranty coverage, not the quality of service I have received from Kelly Nissan. I appreciate the work Kelly Nissan has done on my Pathfinder, but this experience has definitely made me reconsider whether purchasing a Nissan warranty in the future is worth the cost. More

The people are proficient, professional and kind. Detailed about the problems that exist and changes that are necessary on your vehicle. Detailed about the problems that exist and changes that are necessary on your vehicle. More

Very professional service. I was informed at every step with my vehicle. Clean comfortable waiting room. I was informed at every step with my vehicle. Clean comfortable waiting room. More

The dealership was great. Gave me all of my options concerning buying, leasing, and trade-in. Quick!!! Gave me all of my options concerning buying, leasing, and trade-in. Quick!!! More

I arrived at 10am, I was greeted by staff and experienced a less than 3 minute wait. The staff were all very courteous, friendly, and helpful. a less than 3 minute wait. The staff were all very courteous, friendly, and helpful. More

DEALER IS GOUGING PRICES FOR PROPOSED REPAIRS. I COULD NOT TALK TO ANYONE ABOUT THIS PRICING. DEALER IS CLAIMING PRICES ARE SET BY NISSAN. THAT'S NOT TRUE. I FOUND THE EXACT PARTS AT NISSAN WE I COULD NOT TALK TO ANYONE ABOUT THIS PRICING. DEALER IS CLAIMING PRICES ARE SET BY NISSAN. THAT'S NOT TRUE. I FOUND THE EXACT PARTS AT NISSAN WEBSITE FOR HALF THE PRICE. IF PARTS ARE MARKED UP AT 100%, LABOR MOST LIKELY IS MARKED UP AT 100%. More