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Kelly Nissan
Oak Lawn, IL
866 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 866 reviews
August 25, 2026
Kieran was very professional. He had tremendous communication and follow through. Service center gave concise time lines and delivered the vehicle when they said they would He had tremendous communication and follow through. Service center gave concise time lines and delivered the vehicle when they said they would More
by erikhines
Verified CustomerEmployees Worked With
Kieran
August 25, 2026
The service team is always helpful and pleasant. The Salesman, Tim Wilson has been helpful the few times I bought a car at Kelly. I brought my car in for an oil change and ended up deciding to buy a The Salesman, Tim Wilson has been helpful the few times I bought a car at Kelly. I brought my car in for an oil change and ended up deciding to buy a new Rogue while talking with Tim. More
by Rhonda_hagen
Employees Worked With
Kieran in service and Tim in Sales
August 24, 2026
Professional and courteous customer service. Work completed in a timely manner. I will recommend service department Work completed in a timely manner. I will recommend service department More
by CLMARQUEZ
August 24, 2026
Great availability, great service , great people ! Courteous service . Did everything I asked . Very neat also. Courteous service . Did everything I asked . Very neat also. More
by SOUTHWESTELLIE
August 23, 2026
Daniel my 1st contact listen to my issues with my car. . Manager approach was a bit Aggressive and NOT interested in the point I was stating or the fact that there was a Class Action Issue for the problem . Manager approach was a bit Aggressive and NOT interested in the point I was stating or the fact that there was a Class Action Issue for the problem my car was having even tho my car is experiencing issues based on Class Action suit that arrived later for me bc I'm not a daily driver.. My car has only 35,000 miles that's a 2015 and it's 2026 bc I'm not a daily driver..This was NOT Taken into consideration.. More
by annettebanks47
August 23, 2026
Amber showed concern for my service needs and she informed me of the best time for service that would result in short waiting time informed me of the best time for service that would result in short waiting time More
by arniecetriplett
Employees Worked With
August 21, 2026
The team is a ten rating for their kindness and dedication to their customers. I am always greeted with a warm smile. I have been a customer since 1999. My family will always choose Kelly Nissan dedication to their customers. I am always greeted with a warm smile. I have been a customer since 1999. My family will always choose Kelly Nissan More
by JOYCE934
August 20, 2026
The service department face exceptional service. They kept informed of my repairs in a timely fashion. They kept informed of my repairs in a timely fashion. More
by RUSSELLDANIELS765
Employees Worked With
Other Employees :
Tim Wilson was phenomenal.
August 20, 2026
Service manager was quite rude. Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no furt Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no further recourse. More
by LAURA
Employees Worked With
August 19, 2026
I have not one compliant, received constant update and feedback. This service appointment was quick and easy feedback. This service appointment was quick and easy More
by tracyspeed
