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Kelly Nissan
Oak Lawn, IL
825 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 825 reviews
January 03, 2026
Courtesy respectfully explain problem with car so I could understand what work needed immediately shared loan options understand what work needed immediately shared loan options More
by lynm0307
Verified CustomerEmployees Worked With
January 02, 2026
Un servicio excelente, muchas gracias Un servicio muy bueno atento muchas gracias Un servicio de primera calidad muy bueno lo recomiendo. Muchas gracias bueno atento muchas gracias Un servicio de primera calidad muy bueno lo recomiendo. Muchas gracias More
by jko7923
January 02, 2026
Nissan Kelly & Athenian Body Shop has had my vehicle since 11-28-25. 36 days!!should I be satisfied?don’t think so. since 11-28-25. 36 days!!should I be satisfied?don’t think so. More
by MDELGADO5829
January 02, 2026
Very nice. I like the updates they give you on your vehicle. And appointments are early I like the updates they give you on your vehicle. And appointments are early More
by RJWILLIAMS1966
Employees Worked With
December 31, 2025
When I bring my car its always ready ahead of the time that was told to me. that was told to me. More
by tiffineyharris
December 31, 2025
For me, Eva was unresponsive. Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their Eva was short on the phone, and treated me like I was a burden. Kelly Nissan had my car for 3 weeks. Only when I told them I would have to take their loaner to St. Louis, my car was done the next day. Kelly Nissan’s Service Department let me down. And I’ve brought 3 Nissan’s since 2021. When I picked up my car, it was dirty and the interior where the mechanics got in and out of my car was not cleaned. I picked up my car in the evening so the disrespect for my car wasn’t noticed until the morning. And I had the loaner washed before I brought it back! The rogue I brought in 2021 saved my life as I had a medical episode while I was driving. I wanted to be loyal to Nissan for our next car purchase because I like the Rogue. But I won’t be buying a Nissan again. I’m still waiting for a return call from Ralph Zamudio. Thank you Freddie Herringer More
by FREDH134
December 29, 2025
Eva Castanon is professional and knowledgeable. She explains everything clearly. She always makes sure I understand what's going on with my car, and the repairs that are most important/crucial She explains everything clearly. She always makes sure I understand what's going on with my car, and the repairs that are most important/crucial More
by COREANDONEGAN
December 28, 2025
I have been a customer of Kelly Nissan for over 20 years and the Raul the service manger has always made gave excellent service and the Raul the service manger has always made gave excellent service More
by patriciajcbs
