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Kelly Nissan
Oak Lawn, IL
702 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 702 reviews
January 30, 2026
The initial dealer was great however, Tony came in to push an additional package we weren't interested in and was very rude and inconsiderate. We said no several times and he kept pushing back. It also t push an additional package we weren't interested in and was very rude and inconsiderate. We said no several times and he kept pushing back. It also too entirely way too long to get the car. We knew exactly what we wanted and was still there all day. I've bought many cars before and this was the longest I've ever gone. Dealer Bill is 5 stars but one less star because of Tony and how long process took. More
by Amagdala
Verified CustomerEmployees Worked With
Other Employees :
Tony - very unprofessional and pushy
January 30, 2026
We were happy about the car and service. We'll purchase again. Have a great day We'll purchase again. Have a great day More
by joannmoore72
January 30, 2026
Excellent service. There was an issue with parts delivery because of the cold weather. The technician kept me in the loop so I knew why there would be a delay in the se There was an issue with parts delivery because of the cold weather. The technician kept me in the loop so I knew why there would be a delay in the service. I appreciated the contact keeping me notified even though the news wasn't great. More
by HIBAY108
Employees Worked With
January 29, 2026
Love the professionalism, answers all my questions , kept me updated, let me know the benefits of the repair. me updated, let me know the benefits of the repair. More
by GALLERYBILL107
January 29, 2026
Great service. Had a concern and they were asked to respond and rectify in a timely manner. Had a concern and they were asked to respond and rectify in a timely manner. More
by mmselli2
January 29, 2026
Exceptional service from greeting to check out and delivery. Explained everything thoroughly and detailed recommendations delivery. Explained everything thoroughly and detailed recommendations More
by LMELO614
Employees Worked With
January 28, 2026
I really had a great experience with Nissan service last Monday. I left the Nissan place with positive feelings and confidence that the technician and my advisor, Amber Straubing, went above and beyond to Monday. I left the Nissan place with positive feelings and confidence that the technician and my advisor, Amber Straubing, went above and beyond to be sure that the work with my Nissan Altima was well done. Great shout -out to them for the advice and work well done. The communication on email and verbal was excellent. I truly appreciate it. Now I hope that my car will perform without any troubles until the next recommended service. I also like the renovations Nissan did inside the customers' waiting room. The furniture is new and cosy. Feels like you are welcome in this place. More
by BIRDWATCHER1316
Employees Worked With
January 28, 2026
Perfect work done Good communication Daniel is knowledgeable person and professional The work done in a good job knowledgeable person and professional The work done in a good job More
by elmakweyn
January 27, 2026
Consistently awesome. The staff always takes care of me. I've been buying cars from there for almost 20 years and I don't see that changing! The staff always takes care of me. I've been buying cars from there for almost 20 years and I don't see that changing! More
by Mhoops
January 27, 2026
Daniel was very helpful and accommodating. Mechanic was also able to find that lug nut has issue and it was changed. Thank you. Mechanic was also able to find that lug nut has issue and it was changed. Thank you. More
by joycee_06
Employees Worked With
