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Kelly Nissan
Oak Lawn, IL
569 Reviews
At Kelly Nissan, our Nissan dealer serving Chicago, we have a steadfast staff, committed to our customer’s needs. Our greatest motto is “customer satisfaction guaranteed.” With an extensive inventory filled with both new and used vehicles, we have the perfect fit for everyone. Looking for that car, truck, van, or SUV that’ll take you wherever you need to go? We have exactly what you've been searching for. The treasure hunt ends at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 PM - 8:00 PM
Tuesday 9:00 PM - 8:00 PM
Wednesday 9:00 PM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 PM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 569 reviews
October 15, 2025
Had my 2014 nissan altima come in for valve cover seals service because there was oil in cylinder 3 they confirmed it and technician did the repair.They still put the same spark plugs in which I don't unde service because there was oil in cylinder 3 they confirmed it and technician did the repair.They still put the same spark plugs in which I don't understand why they would do that.The car is still shaking when in drive and running rough. No, difference than when we brought the car in doing the same thing Technicians supposedly took vehicle for a ride and said that there was no shaking.But when we picked up the vehicle, the car was shaking, it was after hours. So we couldn't talk to daniel I really don't have time to bring it back.It was a big inconvenience and the technician never gave us a report on the vehicle.or a video which that is bizarre because.We've had the car there before and we've got a full reports, and maintenance report with the car should have been done we got nothing even Daniel was surprised the technician never gave us one not a very thorough job. Not a happy customer. More
by Giunta1026
Verified Customer
October 15, 2025
Amber was very helpful in making my appointment and answer all questions about my vehicle when I got there answer all questions about my vehicle when I got there More
by Minniew1952
October 13, 2025
Su asesor de venta la sra. Sanjuana es una excelente colaboradora me ayuda a tomar la decisión correcta y me brindo excelente asesoramiento Sanjuana es una excelente colaboradora me ayuda a tomar la decisión correcta y me brindo excelente asesoramiento More
by elyinlgrobles1984
Employees Worked With
October 12, 2025
Service was fast and timely. I appreciate the friendly customer service. Thanks to everyone at Nissan! I appreciate the friendly customer service. Thanks to everyone at Nissan! More
by reel_soul_inc
October 12, 2025
The service was great. I am glad I decided to bring it to Kelly Nissan I am glad I decided to bring it to Kelly Nissan More
by Jas
Employees Worked With
October 11, 2025
Very professional, let me know what work they were going to on my car. They were not pushy Very good work to on my car. They were not pushy Very good work More
by bridgettel
Employees Worked With
October 11, 2025
Everyone and everything about the experience was great! Mr. Rencher was awesome — he really listened and worked with us throughout the process. Mr. Rencher was awesome — he really listened and worked with us throughout the process. More
by mishia67
Employees Worked With
October 10, 2025
good experience. salesperson was very helpful and esplained all the different features of my new vehicle' salesperson was very helpful and esplained all the different features of my new vehicle' More
by chisoxjack
Employees Worked With
October 10, 2025
Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed was explained and a car was returned within an hour, great experience and coupon was honored. More
by Jeff I.
October 08, 2025
Such a great experience from start to finish, knew what car I wanted and Diego moved the whole process along. Finance was a breeze and got out of the dealership with keys in hand and wind in hair. Thank yo car I wanted and Diego moved the whole process along. Finance was a breeze and got out of the dealership with keys in hand and wind in hair. Thank you all. More
by COWSIANY1979
