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Kelly Nissan of Route 33

Easton, PA

4.9
5,367 Reviews
Kelly Mission: We are committed to integrity, teamwork, enthusiasm, pride and family values. We will be the "Best of the Best" providers of automotive products and services to customers. The Kelly Values: Commitment to Excellence Customer Enthusiasm Exceed Customer Expectations Team Work Integrity Check us out at: www.choosekellynissan.com!
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3830 Easton-Nazareth Highway

Easton, PA

18045

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Showing 5,367 reviews

September 11, 2015

Pleasant experience with my first new car purchase Eric was so nice and a pleasure to work with. I've dealt with Kelly Nissan before but my first time with Eric. I would definitely do my car purchases More

by Natasha1889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 10, 2015

Exceeded Expectations I had work done on my 2014 Nissan Altima. I will not trust any other dealer to work on my car. Mike Royer assisted me with my service needs. He was fr More

by nissanguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Royer
September 10, 2015

Words of Comfort and Appreciation From the initial contact Kevin who assisted me immediately from the app to Scott Tophoney and Mike Kardane who greeted my daughter, my husband Big Che More

by bigcheese123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Kardane, Kevin
September 09, 2015

Extremely Flexible When I was looking to turn in my current Altima that was a lease, I wasn't sure if we were going to take a new lease, buy my old lease outright or wal More

by Curt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 09, 2015

great overall experience I've just bought my second vehicle from Kelly Nissan and been very happy with the experience. my salesman rich was very helpful everything went smooth More

by j agnew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey sales, Kathy Gara
September 07, 2015

Grateful for their patience! Thank you John and Don for your continued patience with me deciding on a new car. I have been driving 30 minutes out of my way to this dealership fo More

by kao2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Arena
September 05, 2015

The staff was courteous and professional. I have dealt with Kelly Nissan twice previously. Based on those previous experiences I gave Kelly another opportunity for my business. I was satisfied More

by preztoby2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt C. And Leo- sales mgr. , John Arena
September 04, 2015

Waste of time Sent from a sister dealership and was told I would be able to trade in my current vehicle and payments between $476 and $500. When I arrived at 9 am t More

by Unhappy professional
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 09, 2015 -

Kelly Nissan of Route 33 responded

Thank you so much for taking the time to write about your recent experience. Please accept my apologies for it being a frustrating one. I appreciate that buying a car can be daunting in and of itself, let alone when there are extenuating circumstances. For that reason, in particular, I am glad you have given us your feedback regarding your experience. Although we do attempt to make all our customers as happy as we can with every different situation, we recognize that it’s impossible to do that. We also try to collaborate with the different departments whether it is our service or parts department or in your case our finance department. Collectively they have over 30 years of experience and when Leo asked for assistance that’s who you saw behind the desk, a member of our finance team trying to help Leo get the best possible approval for your situation. Again I apologize for your less than excellent experience here at Kelly Nissan and hope that when you need assistance in sales or service, you’d give us the opportunity to redeem ourselves. Thanks again and congrats on your purchase.

Sep 10, 2015 -

Kelly Nissan of Route 33 responded

Thank you so much for taking the time to write about your recent experience. Please accept my apologies for it being a frustrating one. I appreciate that buying a car can be daunting in and of itself, let alone when there are extenuating circumstances. For that reason, in particular, I am glad you have given us your feedback regarding your experience. Although we do attempt to make all our customers as happy as we can with every different situation, we recognize that it’s impossible to do that. We also try to collaborate with the different departments whether it is our service or parts department or in your case our finance department. Collectively they have over 30 years of experience and when Leo asked for assistance that’s who you saw behind the desk, a member of our finance team trying to help Leo get the best possible approval for your situation. Again I apologize for your less than excellent experience here at Kelly Nissan and hope that when you need assistance in sales or service, you’d give us the opportunity to redeem ourselves. Thanks again and congrats on your purchase.

September 02, 2015

Overall good experience. The vehicles in the lot are extremely dusty so it's hard to see color. Sales rep was very informed and great to work with. Very long wait to get into More

by Rogue2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hafer
August 31, 2015

Great experience We went to a lot of other dealers but they helped us the most and had great customer service we love our 2012 Nissan Rogue thank you More

by Ana25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilbert Chevez
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