Kelly Nissan of Route 33

Professional Salesmanship Don was extremely informative, helpful, and patient as we comparatively car shopped with other dealers. We kept coming back to Don and Kelly Automotiv Don was extremely informative, helpful, and patient as we comparatively car shopped with other dealers. We kept coming back to Don and Kelly Automotive Group. More

Eric Sparrow Is The Best! This is the third lease I have had with Eric Sparrow at Kelly Nissan. Dealing with Eric makes leasing any vehicle a pleasant experience. Eric believes This is the third lease I have had with Eric Sparrow at Kelly Nissan. Dealing with Eric makes leasing any vehicle a pleasant experience. Eric believes in going above and beyond, and doing whatever it takes to make the customer happy and continue to do repeat business year after year after year. It is no wonder that Eric Sparrow is repeatedly the number 1 sales person. His warm, sincere, and friendly demeanor make car shopping a wonderful experience. More

Eric Sparrow- BEST salesman I've ever experienced! When I got a notice that the lease was up on my Nissan Sentra, I knew the best salesman for the job! I had the pleasure of dealing with Eric Sparrow 3 When I got a notice that the lease was up on my Nissan Sentra, I knew the best salesman for the job! I had the pleasure of dealing with Eric Sparrow 3 years prior and was happy to return to Kelly Nissan for my second purchase from him. Eric is very informative and knowledgable he not only makes the car buying process easy, but also fun. I recommend him to anyone I come in contact with that is looking to buy a car. Visit Eric Sparrow at Kelly Nissan, you will not be disappointed!!! More

World Class Service, and I didn't even buy from them! Wow, where to begin... My 2005 VW Passat basically blew up on me, I was still paying on it, and the short estimate I got from Faulker-Ciocca VW was mo Wow, where to begin... My 2005 VW Passat basically blew up on me, I was still paying on it, and the short estimate I got from Faulker-Ciocca VW was more than what the car was worth. I ended up purchasing a 2010 Nissan Sentra from FC-VW since they were willing to "help" me on price (my wife had just lost her job as well - fun times). I drove the car for less than 200 miles (still under 40,000 - 1 owner), and all of a sudden it stopped starting in the morning. I had to literally BEG and PLEAD and in some instances get down right rude with FC-VW in order for them to even try to help.. talk about shady dealers... I finally got them to change the battery in the car since it was still the factory battery, and the problem was not resolved. Since then, all they wanted to do is charge me. Feeling defeated, I decided to look to an actual Nissan dealer since FC-VW clearly has no idea how to service a vehicle that won't start. I was told to check out Kelly Nissan of RT 33, and I can't say enough great things about them. They not only serviced my car, but they gave me a FREE LOANER CAR to drive so I could make it to work! FC-VW said "we don't do that" or some sort of garbage like that.. Kelly Nissan had my car for two weeks, which I was OK with since I had a vehicle to drive around in for errands and work - did I mention it was a 2015 with less than 300 miles on it?! UNHEARD OF! They were consistently keeping me in the loop and making sure I was informed every step of the way. They were the friendliest, most up front, honest, people I have ever worked with. Dan Carcione especially went above and beyond for me in ways I can't even describe - these guys REALLY KNOW CUSTOMER SERvICE! I will MOST DEFINITELY be purchasing a car from them when the time comes. The detailed service reports were awesome too, I've never gotten something with such detail from a dealer... The battery, it turns out, the FC-VW put in was almost 200 Cold-Crank Amps lower than the car required - Oh, and all of the stickers were scratched off that would have that information. The battery was purchased Jan 2015 - so as you can see they clearly tried to just get me in, and out at FC-VW, I could go on, and on, about my horrible experience at FC-VW but I'd rather focus on the AWESOME EXPERIENCE that Kelly Nissan of RT33 provided. Now that I'm all jumbled up, and danced around with bashing one dealer, and praising another, all I can say is Kelly Nissan is the way to go, love these guys, and everything then do. GO TEAM KELLY! More

Awesome Purchase Experience I did the online trade quote and I had an email next day with a call and an appointment to review my trade and test drive the 2015 frontier pro 4x my I did the online trade quote and I had an email next day with a call and an appointment to review my trade and test drive the 2015 frontier pro 4x my wife and I had seen on the online website. Don worked with me to lock in the trade and had everything ready for me to review with my wife. the experience was so good my wife who works nights came to meet me at the dealership and take delivery the same day in record time from my previous purchases. they also had all the accessories I wanted and they were installed before my delivery. I would recommend anyone looking for a Nissan vehicle give Kelly a serious try before you buy anywhere else. More

Terrible and waste on my day for my son and I Typical dealership experience where they overpromise and unable to do why they promised. I had 2 offers from other dealerships and was told they coul Typical dealership experience where they overpromise and unable to do why they promised. I had 2 offers from other dealerships and was told they could beat. Colleen in the business office told me to do my credit app and everything was set. I drive an hour with my 10 year old son on a Saturday to wait 2 hours and be told that the payment would be higher. Colleen set the wrong expectations and in typical dealer fashion all I got was apologizes and nothing else. Terrible experience, misleading business operation. I will tell my friends and coworkers to avoid this dealership and strongly advise others to do as well. Train your employees on setting the right and correct expectations on buying a car. More

A extraordinarily sales experience Anthony was a great salesman that exceeded our expectations,we had very detailed in explaining the features and benefits of our purchase. Thank you f Anthony was a great salesman that exceeded our expectations,we had very detailed in explaining the features and benefits of our purchase. Thank you for the awesome experience. More

Awesome experience! Nate made my first car buying experience one to never forget! He was consistant in finding exactly what I wanted, and was successful in finding it. I Nate made my first car buying experience one to never forget! He was consistant in finding exactly what I wanted, and was successful in finding it. I couldn't be any happier with my car! Thank you Nate! More

Wonderful experience and super friendly staff! Just bought my 2014 Maxima 3.5 SV Sport today. I have worked with one of the business managers, Keith Hicklin, who had sold me multiple cars in m Just bought my 2014 Maxima 3.5 SV Sport today. I have worked with one of the business managers, Keith Hicklin, who had sold me multiple cars in my past, when he worked for a different auto group. He is my go-to guy for my purchases. When he told me about him working at Kelly Auto Group now, as soon as I knew I needed a car I reached out to him. He was super helpful and helped me get in touch with the New Car Sales Manager Leo Suncar. Leo and my sales person Don Singley worked their butts off to get me out of my trade and into the Maxima I really wanted. After much to-do about pricing and getting my payment in my "comfort zone" I took one right off the showroom floor. Couldn't stop staring at it. This was an amazing experience with little pressure, hard working and friendly staff. The transaction was quick, painless and pleasant. I was driving out of the dealership in 3 hours with my new car. And much of that time was me being indecisive about leasing vs finance!! Thank you guys again for everything! See you when my lease is up!! More

Thanks Nate Our salesman, Nate, was BEYOND accommodating. He was sensitive to our needs and budget and found us the PERFECT new family vehicle! We are customers f Our salesman, Nate, was BEYOND accommodating. He was sensitive to our needs and budget and found us the PERFECT new family vehicle! We are customers for life! More