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Kelly Nissan of Woburn

Woburn, MA

4.4
982 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience. We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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95 Cedar Street

Woburn, MA

01801

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Showing 982 reviews

September 17, 2024

I couldn’t ask for a better sales person. Jomar was great! He helped me find a car within my budget and my liking of what I was looking for. He helped me from the beginning to the end. An More

by leonisoto5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, leonisoto5! We're thrilled to hear that Jomar provided you with such a positive car-buying experience. It's wonderful that he helped you find the perfect SUV within your budget and took care of you from start to finish. Enjoy your new ride, and thank you for choosing Kelly Nissan of Woburn!

July 19, 2024

Absolutely incredible dealership, from start to finish they exceeded expectations. I’ll start by saying the prices are extremely competitive, what you see is what you get. No hidden fees, and the selectio More

by heather.throckmorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Heather! We're thrilled to hear that we exceeded your expectations from start to finish. It's wonderful to know that you found our prices competitive and appreciated our transparent approach with no hidden fees. We're especially pleased to hear about your positive experience with Jomar. We'll be sure to pass along your kind words to him. He embodies the professionalism, knowledge, and kindness we strive to provide every customer. We’re glad we could address the flaw in your driver's seat and provide a loaner car as a goodwill gesture. Taking care of our customers is our top priority, and it's great to hear that you felt valued and well-served. Thank you for your high recommendation, and we look forward to serving you again in the future!

June 06, 2024

2ND time coming here for service both time Kelly Nissan was HORRIBLE - new $80,000 Titan needs new Transmission- NO HELP from service dept- NO CALLS - when I finally get a hold of the service rep NO HELP- More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Gerardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Excellent service, follow up, communication and extremely helpful and friendly service, sales teams and dealership. Thank you More

by Bzeeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Bzeeb! It is great to see that you had such a pleasant experience and Dan, Brianna, and Jesus all took excellent care of you. Please do not hesitate to reach out if there is anything else we can do for you!

April 14, 2024

Run far away! They will screw you over however they can. Very disappointed to say the least. More

by Bellaeste3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kelly Nissan of Woburn responded

Bellaeste3, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to make this up to you. Please contact our service manager at (781) 835-3500 so we can make your experience a positive one.

April 05, 2024

I dealt with Chelsea she was professional and very informative. Nicole online sales was great More

by em69112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Chiavelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kelly Nissan of Woburn responded

That is great to hear, em69112! We're thrilled to learn that Chelsea and Nicole provided you with professional and informative service. If you have any questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

March 04, 2024

Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. More

by mountainstronsten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Gerardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Kelly Nissan of Woburn responded

We are sorry to learn about this, mountainstronsten. Please feel free to reach out to us directly at 781-835-3500 so we can look into this further. Thank you!

February 22, 2024

We always used this dealership and they never disappoint. Our sales consultant, Jomar Mayan, was very professional and understood our goal for our trade-in and what our preference was with another Murano an More

by Ed and Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jomar Mayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Kelly Nissan of Woburn responded

Hi Ed and Patty! Thank you both so much for taking the time to share this with us! We're thrilled to hear that Jomar provided you with professional service and understood your needs regarding your trade-in and new Nissan Murano SL. It's wonderful to know that our team was able to handle the registration transfer and insurance seamlessly, making your experience smooth and hassle-free. We truly appreciate your recommendation and look forward to serving you for many years to come. If there's anything else we can do for you, please don't hesitate to reach out!

Mar 01, 2024 -

Ed and Patty responded

Absolutely.. we are a customer for life 😉 Thank you all. Ed and Patty

February 22, 2024

I just had my rogue serviced at Kelly Nissan today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle ba More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Kelly Nissan of Woburn responded

Joe, thank you for choosing Kelly Nissan of Woburn for your Rogue's service needs! We're delighted to hear that Brianna provided you with efficient and thorough service, completing your oil change, tire rotation, and wiper blade replacement in a timely manner. Your satisfaction is our priority, and we're glad we could meet your expectations. If there's anything else you need, please don't hesitate to reach out. We look forward to serving you again in the future!

February 19, 2024

Such a great car buying experience. As someone who usually gets anxiety around having to negotiate for a new car, Joe Gulino helped me with the process with each step, went the extra mi More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gulino
Feb 22, 2024 -

Kelly Nissan of Woburn responded

Thank you so much, Rachel! We are thrilled to hear that Joe and our finance team provided you with exceptional service and made the process as seamless as possible. We understand that purchasing a new car can be stressful, and we are delighted that Joe and our team were able to make it a positive experience for you. We strive to provide our customers with top-notch service and to ensure that every step of the process is smooth and enjoyable. We are also pleased to hear that our team was able to assist you with the hiccup regarding your out-of-state license transfer, ensuring that you could get your new car quickly and securely. If there is anything else we can do for you, please do not hesitate to reach out!

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