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Kelly Volkswagen
Danvers, MA
944 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 944 reviews
January 27, 2024
Professional, thorough, and friendly. I’ve bought 4 VW cars from Kelly and they have all been serviced there as well. I will likely buy my next car from Kelly. I’ve bought 4 VW cars from Kelly and they have all been serviced there as well. I will likely buy my next car from Kelly. More
by ShootCloser
Helpful January 25, 2024
Great experience, 3rd VW from Kelly VW Danvers and George! I would recommend to anyone! George! I would recommend to anyone! More
by mmurfy15
Employees Worked With
January 23, 2024
Last year when I was shopping for an Id4 I was told that I could charge the car at any Volkswagen dealership. This was a selling point. When I just called to ask whether their charger was operational so I c I could charge the car at any Volkswagen dealership. This was a selling point. When I just called to ask whether their charger was operational so I could charge for an hour while my son was at practice, I was told no. They essentially said that I had imagined what they had told me. Mind you, charging for an hour would maybe cost them $2. They were adament that I couldn't charge my car and were jerks about it. More
by awaterman6
Employees Worked With
December 22, 2023
Josh was very nice and professional he helped me getting the car I wanted it the car I wanted it More
by Gigi
Employees Worked With
December 05, 2023
I brought my Jetta for service, as I usually do except for oil changes, about a month ago. While the repairs (tires, alignment oxygen sensor) were expensive I always trust them for good work. Especially R for oil changes, about a month ago. While the repairs (tires, alignment oxygen sensor) were expensive I always trust them for good work. Especially Reilly (whose picture I didn't see on the staff list, but I give him five stars). The only (minor) issue was a missing valve cap on one of my new tires. Brian Codagnone More
by Brian C
Employees Worked With
Reilly
November 10, 2023
I had a very good experience with Peter Simmons at Kelly. He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me un He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me understand all the ins and outs of an EV which I have not had before. He was great. The only downside was after we had almost closed the deal with the business manager, I was presented with the extended warranty, almost 3k in addition. I would have been happier had this been presented up front with a discussion on pros and cons. Turns out this is a typical practice and in my opinion, not a good one. Otherwise, a very positive experience. More
by Ksa
October 23, 2023
Had front end work done on my 2019 Volkswagen Atlas It was grinding every time I turned hard right or hard left they took it for a ride and diagnosed the problem. Kelly Volkswagen told me it would be was grinding every time I turned hard right or hard left they took it for a ride and diagnosed the problem. Kelly Volkswagen told me it would be a couple of days and offered me a courtesy car waiting for some parts. I waited 1 day. The car was fixed and front end aligned and rode perfectly I thought the service was great. Thank you to Christine and the Kelly service team More
by poorefamily1
Employees Worked With
September 08, 2023
After buying four cars and years of experience with the service department here, I can say this is the best dealership of any make up, I’ve experienced. service department here, I can say this is the best dealership of any make up, I’ve experienced. More
by ShootCloser
Employees Worked With
Edward Pineault
