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Kelly Volkswagen

Danvers, MA

4.5
959 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 959 reviews

May 21, 2019

Bad credit turned to a new car from the min I walked into the showroom floor I was greeted and treated with complete respect. I knew going into this sale it could be very disappoint More

by Whoyt6922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Snow
May 23, 2019 -

Kelly Volkswagen responded

That is great to hear! We're glad that you had such a great experience with us! We are more than happy to work with you and are glad that Dan and Barry were so helpful and made you comfortable. Thank you for taking the time to share your review with us, enjoy your new vehicle!

May 18, 2019

Great experience This was the Easiest car purchase I’ve made. Very happy and great deal Josh was very helpful and knowledgeable. I would highly recommend this dealers More

by Brian7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cone
May 21, 2019 -

Kelly Volkswagen responded

That is great to hear, Brian! We are glad that Josh helped make your purchase so easy! Thank you for the recommendation!

May 06, 2019

Painless! Our experience was very pleasant.. informative and efficient .. we did not feel pressured... we were well informed of all our options... our sales pe More

by Lorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McKenna
May 21, 2019 -

Kelly Volkswagen responded

Thank you, Lorenzo! We always want you to have a pleasant experience with us Being informative and efficient is what we strive for! We will be sure to pass this review along to George!

May 05, 2019

Multi Service Check And Front Suspension Once Again Kelly Volkswagen In Danvers Mass. Does It Again For Excellent Customer Service And Hospitality. I Brought My Car To The Service Department More

by philjan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Bousbaa, Ramon Bejaran, Nick Irving III
May 21, 2019 -

Kelly Volkswagen responded

Hi Phil! We are glad that you had a great experience with us and that everyone treated you so well! It is great to know that your car was taken care of and that you were given a loaner car. Thank you so much for sharing your feedback with us!

May 01, 2019

Amazing Service! I live in RI but work in MA. Kelly was the closest VW dealer near work. I needed a recall item addressed so I decided to give Kelly a try. I was fortu More

by Maremc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ruiz
May 22, 2019 -

Kelly Volkswagen responded

Thank you! We are glad that we could help and that Mark took great care of you! It is great that our location was convenient for you driving from work and that you recall item was addressed right away. Thank you for sharing your experience with us!

May 01, 2019

Nice enough people, but The service department staff is nice enough, they are just ignoring my issue of the seat wearing out after only 2 years of normal.use. No matter h More

by Carguy
Recommend Dealer
Yes
Employees Worked With
Dave Poirier
April 28, 2019

Passat Kelly VW was a great place to purchase a new vehicle. From sales to financing, they made the entire process easy. They were professional, helpful, and More

by Jeviator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Etheridge
May 22, 2019 -

Kelly Volkswagen responded

Thank you, that really means a lot to us! We are glad that both Christopher and Barry took great care of you and that you are happy with your new Passat. Thank you for the recommendation!

April 25, 2019

New car purchase Knowledgeable and a pleasure to work with sales. Service staff provide exceptional customer service and great communication via texting while waiting. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Kabbaj, Mark Ruiz, Kevin McKenna
April 24, 2019

Great experience Sales rep Elizabeth was very knowledgeable and professional. Wanted to work with you. The rest of the team was great. Really wanted to find something More

by Adamc127284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Ray Rondeau, Elizabeth Hayward
April 24, 2019

Auto body repair well done Diane of Kelly Collision made the whole repair experience very comforting and took the sting out of getting in a car accident. I wouldn't hesitate to More

by tonyc25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Caputo, Steve Bourassa
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