
Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bad credit turned to a new car from the min I walked into the showroom floor I was greeted and treated with complete respect. I knew going into this sale it could be very disappoint from the min I walked into the showroom floor I was greeted and treated with complete respect. I knew going into this sale it could be very disappointing for myself as I just came out of a bankruptcy decision and my credit was subpar. Dan Snow my sales representative sat me down got to know me a little told him my story. He had no sign of disrespect toward my already embarrassing situation, he worked with me found my price point and created a list of a few cars I may be interested in based off what I was looking for. Worked with Barry in the finance office, worked my numbers and made many inquiries to different banks to find one that would work with me based on my very poor credit. I went home they continued to work, into the late afternoon I received a call from Dan that Barry had it worked out gave me the numbers and we went forward! Next morning sale complete and I only had to spend minimal time at the dealership! More
Great experience This was the Easiest car purchase I’ve made. Very happy and great deal Josh was very helpful and knowledgeable. I would highly recommend this dealers This was the Easiest car purchase I’ve made. Very happy and great deal Josh was very helpful and knowledgeable. I would highly recommend this dealership. More
Painless! Our experience was very pleasant.. informative and efficient .. we did not feel pressured... we were well informed of all our options... our sales pe Our experience was very pleasant.. informative and efficient .. we did not feel pressured... we were well informed of all our options... our sales person was fantastic More
Multi Service Check And Front Suspension Once Again Kelly Volkswagen In Danvers Mass. Does It Again For Excellent Customer Service And Hospitality. I Brought My Car To The Service Department Once Again Kelly Volkswagen In Danvers Mass. Does It Again For Excellent Customer Service And Hospitality. I Brought My Car To The Service Department To Have A Noise Check In My Front-End And I Though It Was Brakes And Turn Out To My Left And Right Control Arms. They Told Me It Would Be About $1000.00 To Replace Them. But Since The Is Still Under Warranty It Would Cost Me $50.00 Dollars. I Did Not Have To Wait Because They Give Me A Loaner Car And The Vehicle Would Be Done By The End Of The Day. The Employees At Kelly Volkswagen Are GREAT !!!! And Know What They Doing. But Thank You Again From A Kelly Auto Group Client. More
Amazing Service! I live in RI but work in MA. Kelly was the closest VW dealer near work. I needed a recall item addressed so I decided to give Kelly a try. I was fortu I live in RI but work in MA. Kelly was the closest VW dealer near work. I needed a recall item addressed so I decided to give Kelly a try. I was fortunate that Mark picked up the phone when I called. He is the best service associate I have ever encountered and I’ve been driving since 1978. I feel he was honest and sincere making recommendations for my car. The nicest guy you ever want to meet too! More
Nice enough people, but The service department staff is nice enough, they are just ignoring my issue of the seat wearing out after only 2 years of normal.use. No matter h The service department staff is nice enough, they are just ignoring my issue of the seat wearing out after only 2 years of normal.use. No matter how you spin it, there is no wrong way of getting in and out of a car I could be responsible for. It’s simply a poor seat design. More
Passat Kelly VW was a great place to purchase a new vehicle. From sales to financing, they made the entire process easy. They were professional, helpful, and Kelly VW was a great place to purchase a new vehicle. From sales to financing, they made the entire process easy. They were professional, helpful, and friendly. Each person through the process was upfront and transparent. I would highly recommend considering them for your next VW purchase. More
New car purchase Knowledgeable and a pleasure to work with sales. Service staff provide exceptional customer service and great communication via texting while waiting. Knowledgeable and a pleasure to work with sales. Service staff provide exceptional customer service and great communication via texting while waiting. Very nice waiting area More
Great experience Sales rep Elizabeth was very knowledgeable and professional. Wanted to work with you. The rest of the team was great. Really wanted to find something Sales rep Elizabeth was very knowledgeable and professional. Wanted to work with you. The rest of the team was great. Really wanted to find something that fits you. Highly recommend this dealership More
Auto body repair well done Diane of Kelly Collision made the whole repair experience very comforting and took the sting out of getting in a car accident. I wouldn't hesitate to Diane of Kelly Collision made the whole repair experience very comforting and took the sting out of getting in a car accident. I wouldn't hesitate to use Kelly Collision again. The rear bumper looks as good as new. They helped me get a car rental very quickly. Their place is very clean and well-organized. I will be recommending their auto body repair service to people when the opportunity comes up. More