Kelly Volkswagen

Expensive Again you charged me $2.85 to fill my windshield washer that was already full. This was always free as part of the oil change. It's nice that you clea Again you charged me $2.85 to fill my windshield washer that was already full. This was always free as part of the oil change. It's nice that you clean inside the car and wash it outside but that's not free either. Your shop rate is about $99 per hour times 2.2 hours charged plus parts and my car was at you shop at 07:50 and out at 09:22, that's 1 hour and 32 minutes so you must be using new math. I know you must have a great explanation of the changes. More

Easy and friendly Everything was easy they took care of me and my visit seem less. Rachel was nice and great to work with and my life easy. Everything was easy they took care of me and my visit seem less. Rachel was nice and great to work with and my life easy. More

wonderful customer service!!!! i'm recovering from major surgery, Kelly did everything to help me make sure my car was safe and driveable. THEY WERE WONDERFUL!!!! Can't praise them i'm recovering from major surgery, Kelly did everything to help me make sure my car was safe and driveable. THEY WERE WONDERFUL!!!! Can't praise them enough More

Purchase of new Atlas Experience was excellent. Staff was excellent, they were very knowledgeable and able to answer all our questions. Showroom was very clean and bright. Experience was excellent. Staff was excellent, they were very knowledgeable and able to answer all our questions. Showroom was very clean and bright. Excellent inventory. Highly recommend Kelly VW. More

No pressure selling environment My experience at this dealership was great. I have worked with Ramon Bejaran who was very patient and resourceful. It allowed me to inspect as many ca My experience at this dealership was great. I have worked with Ramon Bejaran who was very patient and resourceful. It allowed me to inspect as many cars as I wanted to make sure I make the good decision. By kindly asking some of his colleagues to work beyond closing hours, he went through great lengths to make sure the car was ready the same afternoon for me to take home despite the delays experienced with my insurance company. More

80k service Jeff' is a pleasure to work with. I didn't have an appointment, but he took care of everything. I don't think there is a better VW dealer for sales an Jeff' is a pleasure to work with. I didn't have an appointment, but he took care of everything. I don't think there is a better VW dealer for sales and service in New England. Thanks again More

Check engine light and broken engine cover. Jeff McNally was very good at keeping me informed of the process of the 3+ hour process. Even though the parts were overpriced ($75 for a 2" hub cover Jeff McNally was very good at keeping me informed of the process of the 3+ hour process. Even though the parts were overpriced ($75 for a 2" hub cover!?!), the service was very good More

Tire Change Jeff did an outstanding job of helping me, keeping me informed and moving me through the repair expediciously. I will definitely continue to get my s Jeff did an outstanding job of helping me, keeping me informed and moving me through the repair expediciously. I will definitely continue to get my service from Kelly. More

Appraisal for my car Got an appraisal for my car seemed pretty fair. Had to go in as well to get a bulb replaced to the rear tail light. Great job on service. Got an appraisal for my car seemed pretty fair. Had to go in as well to get a bulb replaced to the rear tail light. Great job on service. More

Would STRONGLY recommend Was greeted by Jeff when I drove into the garage. I had never been to VW for an oil change before, I had done it myself to save money, but the dealer Was greeted by Jeff when I drove into the garage. I had never been to VW for an oil change before, I had done it myself to save money, but the dealer oil change was actually very cost effective. Everyone who dealt with me or my car went above and beyond to make sure that I knew what was going on with my vehicle, and had great customer service. I have already told my VW driving friends. Thanks! More