Kelly Volkswagen

Great service! Dave P. Very thorough and professional. He Takes the extra step in customer service. Dave took the time and process to resolve the issue and get me ba Dave P. Very thorough and professional. He Takes the extra step in customer service. Dave took the time and process to resolve the issue and get me back on the road ! More

Good experience Anthony did great work,very knowledgeable and pleasant .car was delivered on time. Outstanding service,I will recommend friends to shop from this loca Anthony did great work,very knowledgeable and pleasant .car was delivered on time. Outstanding service,I will recommend friends to shop from this location. Thank you More

Accomodating 30k service but needed two tires. Immediately found a courtesy car. Job done by end of day. Very happy and Jeff took care of me. 30k service but needed two tires. Immediately found a courtesy car. Job done by end of day. Very happy and Jeff took care of me. More

Great Experience With Service Department Andre and the other service team members I have worked with are always quick to respond to concerns and understanding if you have additional questions Andre and the other service team members I have worked with are always quick to respond to concerns and understanding if you have additional questions. It is also great that I have been able to get a loaner car pretty much everytime I've needed one. More

Another Great Experience with Kelly My 2017 Volkswagen GTI is the fourth car that I've bought through Kelly dealerships - two Jeeps and two VW's. Our sales agent, Ramon Bajaran, was ver My 2017 Volkswagen GTI is the fourth car that I've bought through Kelly dealerships - two Jeeps and two VW's. Our sales agent, Ramon Bajaran, was very helpful and knowledgeable. He worked hard for the sale, but always in a courteous and respectful manner. No hard sell, just tried to get a deal together that worked for everyone. Jackie Amodeo was helpful on the finance end, and Mark Galante - the sales manager - was genuinely concerned that we had a good experience. There's a very good reason we keep going back to Kelly - they treat us right. More

Terrific experience David guided me through the repairs for my car and navigated the insurance claim seamlessly. It was a pleasure to work with such consummate professio David guided me through the repairs for my car and navigated the insurance claim seamlessly. It was a pleasure to work with such consummate professionals. More

Great service, fast work Jeff in Service was great and even saved me some money with a coupon. No pressure for getting extra services. Comfy waiting area, free WiFi and espre Jeff in Service was great and even saved me some money with a coupon. No pressure for getting extra services. Comfy waiting area, free WiFi and espresso machine More

Patient and accomodating I'm not easy to deal with. I do a lot of research and I ask a lot of questions. Sean Ridge was with me every step of the way with the information I ne I'm not easy to deal with. I do a lot of research and I ask a lot of questions. Sean Ridge was with me every step of the way with the information I needed and - ultimately - the exact car I wanted (a grey Golf/Wolfsburg edition). He scored extra points for communicating with me via phone and email - I always knew where I was in the process and confident it would move forward. Also, the environment at Kelly VW is bright, pleasant and clean, which I greatly appreciated. More

Smoothest service ever! Came in for an oil change and asked about a new rear wiper. there was very polite. My service technician was Chris and he was absolutely fantas Came in for an oil change and asked about a new rear wiper. there was very polite. My service technician was Chris and he was absolutely fantastic, probably the friendliest and most approachable mechanic I've ever met. My car isn't that old but he still gave me a quick and understandable rundown on the comprehensive check he performed on the car and his recommendations for things to think about addressing soon. He definitely seemed to care, using plastic gloves and paper mats so as not to dirty the car and putting the inspection paperwork neatly folded in the glovebox. He had me in and out so fast I couldn't even finish my coffee! I wish there was one of him at all the other Volkswagen dealers I've had to deal with! More

Quick and easy I knew the car I wanted and they had it prepared waiting outside for me to test drive it. Already had a loan approved just had to sign paperwork. Very I knew the car I wanted and they had it prepared waiting outside for me to test drive it. Already had a loan approved just had to sign paperwork. Very friendly and not pushy- car was priced fairly so no negotiation took place. More