
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Needs a new career Horrible sales person. Not the right personality for the job and has no idea how to help someone through the car buying process. Rushes through everyt Horrible sales person. Not the right personality for the job and has no idea how to help someone through the car buying process. Rushes through everything Trying to get you to sign and no communication whatsoever More
Good Support Staff Paula at Ganley Village booked my appointment for a recall, and she cited other "outstanding" recalls, also. Even though the other recalls had been Paula at Ganley Village booked my appointment for a recall, and she cited other "outstanding" recalls, also. Even though the other recalls had been already addressed, she's the only one at any dealer who brought these to attention during my initial phone call to schedule the appointment. Once, another dealership never bothered to research my car's records while scheduling a recall appointment thus prompting me to make unnecessary plans and trip to the dealership. Paula corrected my records and went the extra mile to offer transportation if needed. More
Wrangler Kings This place had more Wranglers on their property than a Jeep gathering. Ask for Todd. He’s a pro and very easy to work with. No one was pushy and I tru This place had more Wranglers on their property than a Jeep gathering. Ask for Todd. He’s a pro and very easy to work with. No one was pushy and I truly believed Todd and the Finance guy Bob just wanted to make sure I got what I wanted. Go here if you want a new Jeep!! More
A Day At the DealerShip The salesman was knowledgeable he showed me a variety of jeeps, test drove many of them to get the one I wanted there was a issue on a tow package whi The salesman was knowledgeable he showed me a variety of jeeps, test drove many of them to get the one I wanted there was a issue on a tow package which was handdled with very easily and the finance was handled with a timely fashion all my questions were answered in and all was a very satisfied with my experience. More
2013 dodge charger (w/steel wheels) I originally found the vehicle i was interested in through autotrader.com. The online profile was complete and upon calling the dealership I learned i I originally found the vehicle i was interested in through autotrader.com. The online profile was complete and upon calling the dealership I learned it was also up to date aswell. When I arrived I met Exon a salesman whom was very professional, intelligent and humble. This is important because an automotive professional myself I appreciate the respect I received from sales ,to management ,to the finance manager. I enjoyed the process and will do more business with them in the future. More
Excellent By far the best sales staff I have ever dealt with!! Walt knew his product and was not your typical officious salesperson that you get at many of the By far the best sales staff I have ever dealt with!! Walt knew his product and was not your typical officious salesperson that you get at many of the other local dealerships. Making a deal happen for their customer is the bottom line while providing excellent service in the process. Thanks again !! More
Excellent Everyone is very friendly and takes time out of their day to make sure i am getting great service. I am very satisfied with my purchase! Everyone is very friendly and takes time out of their day to make sure i am getting great service. I am very satisfied with my purchase! More
postivie experience prepaid for my oil changes. they were professional, showed me some things to be aware of based on the mileage of the vehicle. gave me a pricing sched prepaid for my oil changes. they were professional, showed me some things to be aware of based on the mileage of the vehicle. gave me a pricing schedule so I could plan for the maintenance work. More
Service Dept. That Cares I have been using this service department for around 37 years. They are excellent. They care about their customers and keep my card in top condition I have been using this service department for around 37 years. They are excellent. They care about their customers and keep my card in top condition They also work to keep my costs down. I always ask for Bill Whipple to handle me. I have dealt with him for years and I look to him also as a friend. I also have confidence and trust in Bill Cannota. I also look at him as a friend. I wish I knew the names of some of the service people as they always get the items fixed first time. These people are the reason I keep coming back. More
Warranty item for transmission Don and Bill helped me deal with a frustrating situation with my 2013 Dodge Ram 2500. It was regarding the rework on the transmission for a replacem Don and Bill helped me deal with a frustrating situation with my 2013 Dodge Ram 2500. It was regarding the rework on the transmission for a replacement part that apparently failed again. More