Back

Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
Contact Dealership

8505 Mentor Ave

Mentor, OH

44060

Directions

By Type

Showing 1,766 reviews

April 25, 2021

I had a wonderful experience purchasing a new RAM 1500. The process was stress free and pleasant. Don was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

by hdeglider
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We love to learn that every aspect of the experience is going smoothly. Our main goal is to help all our customers love the experience, as much as you did. Enjoy your new Ram 1500 and welcome to the Ganley Village Chrysler Dodge Jeep Ram FIAT family!

April 16, 2021

Great dealing with Nick and Jeff. A very pleasurable experience and we will all be back to purchase our next vehicles. Gave us the price and rate that was perfect. Thank you More

by Bernhofer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We cannot thank you enough for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Nick & Jeff provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting Ganley Village Chrysler Dodge Jeep Ram FIAT!

April 15, 2021

We had a great experience today. Our salesman Eric Thompson was professional and not the least bit pushy and finance Al was great too! They made our lease transaction so easy and quick. We will be ret More

by Elyn912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for visiting Ganley Village Chrysler Dodge Jeep Ram FIAT! We're happy to hear our sales team were able to provide you with a knowledgeable, comfortable, and pressure free buying experience for your new car. We hope to see you again in the future.

April 14, 2021

Super friendly and helpful here. Nice local dealership feel. Internet sales doesn’t hesitate to communicate with you and the team genuinely tries to get to know you. More

by Sirvolley
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for your review! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience! We know how important it is to genuinely know you to make sure we are matching you with the right car for you!

April 10, 2021

Dawson provided a great experience as we looked for my first car. He did a phenomenal job, and you could tell he cared most about the customer and their needs, as opposed to rushing through the process an More

by Jacob Lowery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Sales Department, especially Dawson. We value your business at Ganley Village Chrysler Dodge Jeep Ram FIAT, and we hope that you will continue to visit us!

April 06, 2021

Great experience with Troy getting me in my first brand new vehicle! Knowledgeable and friendly staff. Glad i made the drive to Painesville. Will do business again. More

by DawgCheck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you had a great experience with our Sales Department and with the help of Troy. We value your business at Ganley Village Chrysler Dodge Jeep Ram FIAT, and we look forward to any future visits!

April 01, 2021

There are 7-Jeep Wrangler's that I liked and saved with Ganley. I got an online trade-in quote on one of my vehicles, and attempted numerous times to call and talk to Hasell about buying or trading for one More

by rem4663
Recommend Dealer
No
Employees Worked With
Hasell Reynoso-Restly
Apr 01, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, I appreciate your feedback regarding your recent sales experience. Given the opportunity, I would like to speak with you about your experience. I will be in contact within the next 24-48 hours Thank you, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

March 30, 2021

Christian was a pleasure to work with and a genuinely nice guy. He was none of the things that are usually associated with car salespeople. Not pushy, not hard to talk to, and didn’t try to oversell anyt More

by Jason
Recommend Dealer
Yes
Employees Worked With
Christian Cooper
Mar 31, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, Jason! Thanks for your shout-out about our Sales Team at Ganley Village Chrysler Dodge Jeep Ram Fiat and for your five-star rating. We definitely aim to make things easy for our customers. Enjoy your new car!

March 30, 2021

Nick was friendly and knowledgeable. No pressure and very attentive. Great to work with! The supervisor however, was aloof and never acknowledged us after purchasing the vehicle. Not a smile or nod More

by Parents62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Apr 02, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, I appreciate your feedback regarding your sales experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

March 28, 2021

This guy was great!! Super chill, no pressure and was timely and attentive. I would tell anyone and everyone this is the guy to see! More

by timmajor78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Tim, thank you for taking the time to share your pressure-free experience with Alexander! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Ganley Villiage Chrysler Dodge Jeep Ram FIAT.

...
50
...