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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,766 reviews
March 27, 2021
Wonderful experience! Walking in, the building was clean, smelled great, the atmosphere was welcoming! Alex and Bob were great to work with and made the process easy! In fact, the entire team was excellent! smelled great, the atmosphere was welcoming! Alex and Bob were great to work with and made the process easy! In fact, the entire team was excellent! A+! More
by Kaleiahtene
March 26, 2021
Coming from a car family and spending some time in the industry, this dealership was like times of old where customer service will always be #1. Andy was great to work with from start to finish. Very know industry, this dealership was like times of old where customer service will always be #1. Andy was great to work with from start to finish. Very knowledgeable and his attention to detail was great. Very smooth process as I knew what I wanted and Andy made sure he took care of me and my family. Ken was able to answer any questions while Andy was tending to other customers and even showed us a very extras on the Gladiator. Working with Bobby in finance was also great, we probably took more time chatting than doing paperwork but he made us feel very comfortable. More
by 2021Gladberry
March 24, 2021
Everyone at Ganley was great especially Todd our sales guy and Bob in finance they were amazing and made it such a wonderful experience buying a truck. Can’t thank you enough for everything guys! guy and Bob in finance they were amazing and made it such a wonderful experience buying a truck. Can’t thank you enough for everything guys! More
by Laura Marcum
March 23, 2021
What a great place to buy a car from. The staff was so friendly and welcome and kind. Nick was my salesman and he was great!!! Al worked hard to find me a good deal and he did. I'll definitely be buying m friendly and welcome and kind. Nick was my salesman and he was great!!! Al worked hard to find me a good deal and he did. I'll definitely be buying my next car from here. 😀 More
by KiaMom
March 23, 2021
March 22, 2021
Hands down the best experience I've ever had at buying a vehicle. Will most definitely be a returning customer. Great customer service from everyone. They all made the whole process such a breeze. Thank you vehicle. Will most definitely be a returning customer. Great customer service from everyone. They all made the whole process such a breeze. Thank you so much for all you've done for my family. More
by Alicia Burkhart
March 22, 2021
Dawson is professional & knowledgeable. He is on top it! From the minute you meet and work with him you will get compassion and comfort. Highly recommend! From the minute you meet and work with him you will get compassion and comfort. Highly recommend! More
by Nicole Amato
Employees Worked With
March 22, 2021
We had a fantastic experience working with Troy Rossman and the entire team at Ganley Village. I’m pregnant, on crutches, and was searching for a very specific model of the Pacifica with special packages a and the entire team at Ganley Village. I’m pregnant, on crutches, and was searching for a very specific model of the Pacifica with special packages and features and he was able to locate the perfect vehicle for us and get it to the dealership within a few days. The delivery/pickup process was the best I have experienced at any dealership and Troy took the time to help me set up some of the tech and show me some features. Will definitely recommend them! More
by shaina0707
March 21, 2021
Huge thanks to Exon and the team over at Ganley for getting me into my awesome new to me Ram. Exon was extremely friendly and hospitable. He made sure we knew what was going and was taken care of throu getting me into my awesome new to me Ram. Exon was extremely friendly and hospitable. He made sure we knew what was going and was taken care of through the whole process. I couldn't have asked for a better experience with nicer people. More
by Tonyk
March 18, 2021
Nick made my buying process painless. He helped me get a fair trade amount for my used truck and set me up with a great truck at a great price. If you are in the market for a car or truck go see Nick Campol fair trade amount for my used truck and set me up with a great truck at a great price. If you are in the market for a car or truck go see Nick Campola at Ganley Village and he will hook you up. More
by Quin Bateman
