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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,770 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,770 reviews
March 06, 2020
Pricing is the best around. Nick and staff were interested in making the right sale. Because they are so busy, the delivery was unprepared and slow. interested in making the right sale. Because they are so busy, the delivery was unprepared and slow. More
by dantonetti023
March 05, 2020
I had been looking for a new to me car for quite some time and Nick helped me every step of the way. I originally looked at some Dodge trucks but was pleased to find something more suitable for my commut time and Nick helped me every step of the way. I originally looked at some Dodge trucks but was pleased to find something more suitable for my commutes with my Mazda 3 hatchback Nick is the best dealer around. More
by Adambeebe
Employees Worked With
Nicholas Artino
February 24, 2020
I had a great experience with Troy and Al. They made my new Wrangler purchase very easy and quick. I appreciate their diligence and communication throughout the process. Hasell was also great on her follow new Wrangler purchase very easy and quick. I appreciate their diligence and communication throughout the process. Hasell was also great on her follow-up of my internet inquiry. More
by Kelley S.
February 20, 2020
Great service! Brian Butch did a great job getting me the car I wanted. The entire staff was friendly and helpful. I would recommend them to anyone. I love my Jeep! Brian Butch did a great job getting me the car I wanted. The entire staff was friendly and helpful. I would recommend them to anyone. I love my Jeep! More
by asugar
Employees Worked With
Jim Waterwash, Brian Butch
February 20, 2020
Nick and his team were awesome to work with! They were very patient with us since we weren’t ready to purchase a vehicle.at that moment. My husband is unable to walk but a few feet at a time, Nick kept ru very patient with us since we weren’t ready to purchase a vehicle.at that moment. My husband is unable to walk but a few feet at a time, Nick kept running out in the cold to explain to my husband, have him sign papers. And we even kept the poor guy working late, and not once did he make us feel rushed in anyway! That is awesome customer service!! Definitely will be dealing with this group again! More
by Tonya
February 18, 2020
He was very helpful with the car purchase. Everything went smoothly and he was very professional. I will recommend him to my friends if they are ever in need of a car. went smoothly and he was very professional. I will recommend him to my friends if they are ever in need of a car. More
by Kylegiffin73
Employees Worked With
Luis Galvan
February 15, 2020
Attentive and efficient We had a great experience and would recommend to friends and family. Definitely would return the next time we are in the market. Troy was great We had a great experience and would recommend to friends and family. Definitely would return the next time we are in the market. Troy was great More
by Stephaniwerner
February 15, 2020
I had a pretty great experience with all the salesmen at Ganley. This was only my second dealership experience and Luis made it very comfortable. It was a long process for me as I am credit building but the Ganley. This was only my second dealership experience and Luis made it very comfortable. It was a long process for me as I am credit building but they were able to get me financed and I was able to drive off with a low mileage, quality used vehicle that I have extreme confidence in. When I’m in the market for the next car, I will definitely be back! Thanks Luis! More
by LaceyLacey84
Employees Worked With
Jim Waterwash, Luis Galvan
February 11, 2020
I would recommend Ganley Village Jeep to my friends. Nick was hard working, the prices were fair. Only complaint is the amount of waiting time to get my final paperwork. Lowest price is clearly marked a Nick was hard working, the prices were fair. Only complaint is the amount of waiting time to get my final paperwork. Lowest price is clearly marked and explained to the potential buyer. I am happy I went there for this purchase. More
by Ken
Employees Worked With
February 09, 2020
I highly recommend Ganley Village in Painesville. Luis was very patient and absolutely amazing while helping me choose the right vehicle. Al in Finance was equally helpful and professional. The staff was was very patient and absolutely amazing while helping me choose the right vehicle. Al in Finance was equally helpful and professional. The staff was welcoming and willing to go the extra mile. More
by Amie
