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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

October 03, 2019

Nick was very helpful and enaganing through the entire process of trying to find my new car. He was able to answer my questions and ensure that what I was doing was a great decision for my needs. He even More

by Bells&Whistles
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Oct 03, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We are so glad to see that Nick's knowledge and expertise ensured that you were 100% satisfied with your purchase. Congratulations!

October 03, 2019

I loved this experience. I didn't feel any pressure to buy from them. I would definitely use them again in the future. I am very happy with my experience More

by Kpeters297
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Queisser
Oct 04, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

That's great to see! We are pleased to know that your visit was pressure-free and smooth. We look forward to your next visit!

October 01, 2019

First time Jeep owner I came in this morning to buy my first Jeep. My Salesman, Nick, was fantastic and really helped my hone in on what I was looking for. He took his time More

by history4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino, Whitney Huxel
Oct 02, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your first Jeep Wrangler! We hope you enjoy driving it and we truly appreciate your feedback for our team. Thanks for sharing and let us know if we can assist with anything else.

September 30, 2019

Great Person, Great Salesman Nicks ability to get to know you as a person rather than just a client is unrivaled. He made me genuinely feel like he cared about my interests and wa More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Sep 30, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Vince, thank you so much for the great review! We can't wait to share your kind words with Nick and our team. We appreciate your business and hope to see you in the future!

September 29, 2019

Every step of the way was wonderful Nick was so wonderful helping us in every aspect of the way in purchasing our new gladiator..would highly recommend others to purchase vehicles from h More

by Cleaninglady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We wish you congratulations on your new Gladiator! It is a joy to learn of your feedback for Nick. Thanks for sharing and let us know if we can do anything else for you.

September 26, 2019

First time buyer Nick was incredibly helpful and patient with me! It was my first time buying a car and he wanted to make sure that it was absolutely perfect! His posi More

by Ctanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Sep 26, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the five stars! We are so glad to see that Nick's outstanding knowledge and expertise made your first buying experience such a memorable one! We truly appreciate your recommendation; congratulations on your first purchase!

September 24, 2019

Great car buying experience!! Everyone knows that buying a car is a giant headache, the back and forth run around is enough to make you not even want to do it. My husband and I me More

by Lakewood Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Queisser
Sep 24, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

You're so welcome, Lindsay. We are so glad to see that Walt exceeded your expectations and found you exactly what you wanted! Congratulations on your new Jeep Wrangler; we look forward to your next visit!

September 23, 2019

Worst customer service experience My experience started online where I asked about a 2019 Jeep Cherokee Upland ..then I was contacted by Jessica repeatedly for a period of over one wee More

by JulPunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Queisser, Jessica Katila
Sep 23, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I am troubled to learn fo your disappointment with your shopping experience that has left you with a negative impression. Please know your comments are important to us and I would like to connect with you to best resolve your concerns. Please contact me when you have a moment. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

September 22, 2019

Awesome experience! Nick provided us with exceptional service! We traveled almost 3 hours to purchase our Jeep and he did not disappoint! He made the process super easy a More

by aw007113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Sep 22, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We love knowing that Nick took excellent care of you! Thank you for taking the time out of your day to share your experience with us. We look forward to doing business with you again in the future.

September 20, 2019

Great car buying experience!!!!!!! I wasn't looking forward to shopping for a new car,but I was pleasantly surprised when I met my salesperson Alec Campola. He was knowledgeable, frie More

by Stassi vullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Campola, Jim Waterwash
Sep 21, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We are so glad to see that Alec's knowledge and diligence found you the perfect vehicle for you. We look forward to building a relationship with you!

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