
Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,766 reviews
Nick was very helpful and enaganing through the entire process of trying to find my new car. He was able to answer my questions and ensure that what I was doing was a great decision for my needs. He even process of trying to find my new car. He was able to answer my questions and ensure that what I was doing was a great decision for my needs. He even helped me set up my car to my liking. 100% recommend. More
I loved this experience. I didn't feel any pressure to buy from them. I would definitely use them again in the future. I am very happy with my experience buy from them. I would definitely use them again in the future. I am very happy with my experience More
First time Jeep owner I came in this morning to buy my first Jeep. My Salesman, Nick, was fantastic and really helped my hone in on what I was looking for. He took his time I came in this morning to buy my first Jeep. My Salesman, Nick, was fantastic and really helped my hone in on what I was looking for. He took his time in getting to know me and what would work for me. I'm now a proud first time Wrangler owner! More
Great Person, Great Salesman Nicks ability to get to know you as a person rather than just a client is unrivaled. He made me genuinely feel like he cared about my interests and wa Nicks ability to get to know you as a person rather than just a client is unrivaled. He made me genuinely feel like he cared about my interests and wants in the car that I was buying. He was knowledgeable and handled my demands professionally. He went above expectations. Would recommend going to Nick for any of your needs. More
Every step of the way was wonderful Nick was so wonderful helping us in every aspect of the way in purchasing our new gladiator..would highly recommend others to purchase vehicles from h Nick was so wonderful helping us in every aspect of the way in purchasing our new gladiator..would highly recommend others to purchase vehicles from him.. More
First time buyer Nick was incredibly helpful and patient with me! It was my first time buying a car and he wanted to make sure that it was absolutely perfect! His posi Nick was incredibly helpful and patient with me! It was my first time buying a car and he wanted to make sure that it was absolutely perfect! His positive attitude and go-getter take on finding a car made this big purchase a lot easier! He helped me figure out what the top things I was looking for in a car and then he delivered! Would recommend to anyone in the market for a new car! More
Great car buying experience!! Everyone knows that buying a car is a giant headache, the back and forth run around is enough to make you not even want to do it. My husband and I me Everyone knows that buying a car is a giant headache, the back and forth run around is enough to make you not even want to do it. My husband and I met Walt and he showed us exactly what we were looking for (which was a new Jeep Grand Cherokee). He helped us get the pricing and financing that we wanted, we loved our car, and everything was just smooth. Not only that, but he is such a great guy to talk to! We got to know him, and by the end of the process we were all friends! I really appreciated his help, honestly, integrity, and knowledge. I would not go anywhere else, and in fact I have sent some people over to him specifically. I have bought probably 10 cars in my life, and never had such a great experience. Thank you Walt!!! We love our Jeep!! More
Worst customer service experience My experience started online where I asked about a 2019 Jeep Cherokee Upland ..then I was contacted by Jessica repeatedly for a period of over one wee My experience started online where I asked about a 2019 Jeep Cherokee Upland ..then I was contacted by Jessica repeatedly for a period of over one week trying to get me to come in to test drive the black 2019 Jeep Cherokee Upland. I was told you accepted True Car pricing ..I had a 500 True Car coupon I am currently leasing a 2016 Jeep Wrangler...I decided to come in on Saturday after several text exchanges with Jessica -I even went so far as filling out the credit application before coming in . We live in Brunswick so it is a far drive and took much time out of our busy Saturday. When we arrived we were handed off to Walter and we sat down and he acted like we just came in off the cuff and pretended he had no idea why we were there. After I explained we were there for the 2019 Cherokee Upland he left us for like 20 minutes - being half way intelligent I told my husband they don’t have this car and sure enough he came back and said we don’t have this car...just a horrible thing to waste someone’s day off to drive over an hour and then he laughed saying maybe we can get you into a 2020 ...okay so is this how you train all your sales people to bait and switch ...I love the car buying experience!!!...says no one ever!!!! And this is why!!! B/c of dirty business dealings such as this!!! So we immediately left ...I was never contacted by Jessica or anyone for that matter..which again terrible customer service and while there is nothing you can do to rectify this now, just want you to know I will never be back nor will I tell anyone to come to your dealership and I went down the street to Classic Mazda and purchased a 40k CX9 where we were treated like royalty... More
Awesome experience! Nick provided us with exceptional service! We traveled almost 3 hours to purchase our Jeep and he did not disappoint! He made the process super easy a Nick provided us with exceptional service! We traveled almost 3 hours to purchase our Jeep and he did not disappoint! He made the process super easy and fun. Very professional and you can tell that he loves his job! We will definitely be back!! More
Great car buying experience!!!!!!! I wasn't looking forward to shopping for a new car,but I was pleasantly surprised when I met my salesperson Alec Campola. He was knowledgeable, frie I wasn't looking forward to shopping for a new car,but I was pleasantly surprised when I met my salesperson Alec Campola. He was knowledgeable, friendly, and very determined to help me find the right vehicle for me. I can't say enuff good things about him and the whole staff at Ganley Village. I will be doing all my car business here from now on More