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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,770 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,770 reviews

May 11, 2018

Excellent Service Excellent service from friendly professionals. My experience with this dealership from sales to service and everyone in between has been awesome. They More

by JIMPOGHEN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Whipple
May 11, 2018

Awesome Very friendly and transparent, you don't feel like you are getting the run around, you feel as if they actually want to help not just sell you somethi More

by LUKE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Bukovinski, Jim Waterwash
May 11, 2018

Thieves Got rid of a vehicle I purchased through them 2years ago. Long story short, they REFUSE to pay me my GAP insurance. I filed all proper paperwork, even More

by Josh.Pyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Kukwa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
May 09, 2018

Great people They work with you to find the car you love and will do anything to put you in it that day. Nick Artino is a great guy to work with. Helped me with my More

by Tjsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
May 07, 2018

Worth the drive. I drove over 400 miles r/t, from Metro Detroit to Ganley Village, due in large part to the initial telephone conversations I had with Jessica and Don More

by Jake's Wheelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zaucha, Jessica Katila
May 07, 2018

Extended Family Who knew that buying a car could be so much fun! Laughed, Smiled and Shared. Thank you Nick and Jim for making my car buying experience feel seamless. More

by cdbJEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino, Jim Waterwash
May 07, 2018

Great Experience! Nick was so good at communicating and helped tremendously with the purchase of my new Jeep Wrangler. Definitely recommend working with Nick, he will f More

by aubreyszalay
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
May 04, 2018

These guys aren’t sales they are customer service Now a days its pretty much a rarity to find good customer service, god even just a friendly face while car shopping is hard enough. Not here tho, Just More

by Big T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018

Contacted several times and never received a response Inquired a few times requesting info on a used vehicle. Always got stuck in the "customer care" dept and never got to someone who can answer questions More

by ss1
Friendliness
Recommend Dealer
No
Employees Worked With
Troy Rossman
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

ss1 responded

Thanks for the note. It was that cell # I called. A few days later I received a call from an assistant who knew nothing about my request and told me she wood also pass it on. I can't say why or how this happened, only that you may have an internal communication issue. I'm sure it wasn't intentional and I may have another opportunity to try again in the future. I purchased another vehicle about a week after my call.

May 02, 2018

Smooth, Pleasant, I was ready to buy Straight forward, no gimmicks. Sales Associates answered all of my questions. The Parts Dept. were extremely helpful to outfit my truck after I purcha More

by DWF4U2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Kukwa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bailey, Zaid Alsaifi, Nick Villella, Fred Gale
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