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Ken Ganley Ford Norton

Norton, OH

4.8
3,153 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,153 reviews

January 09, 2022

Great service friendly people also good communication always look forward to dropping my vehicle is off again the Ford More

by Troyakee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate the five-star review.

January 09, 2022

I really appreciate the help and the way everyone treats me and my family best experience buying my wife’s new car More

by Kirkmanjoe15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Erdman
Jan 09, 2022 -

Ken Ganley Ford Norton responded

Kirk, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear that your wife had a positive experience working with our team.

January 09, 2022

Great customer service! They had me in and out with my new vehicle within hours. The whole team worked with me to get the purchase completed quickly and easily. My family and I have purchased several ve More

by Joe.murduck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Ken Ganley Ford Norton responded

Congratulations on your new purchase, Joe! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to having you as one of our valued customers for years to come.

January 08, 2022

Service was awesome 👍 I would definitely recommend buying another vehicle from these people very polite an just a all around good setup🙂 More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, James, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 08, 2022

Fast and accurate service, Dealership and Service department were punctual and provided updates regarding the repairs More

by wyattkahley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Erdman
Jan 08, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford!

January 06, 2022

Great people to work with Scott helped us get into something we could afford. Thanks Alot to all those involved More

by Streettrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bomgardner
Jan 06, 2022 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that Scott and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 06, 2022

Everything was excellent and they even washed my car, for me and put air in my tires. Thank you so much. More

by ru4rainman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Magyarics, Ken Steel, Jennifer Fincham, Sean Pangburn
Jan 05, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2022

What a fantastic dealership!! Not once did I feel pressured to purchase but Franco made it the easiest purchase I’ve ever made! He was considerate, listened to what I needed and wanted, and helped pu More

by CathyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ken Ganley Ford Norton responded

Cathy, Thank you for your very kind review. Franco and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

January 05, 2022

Ganley Ford has the given me the best experience with a opportunity of a new car. I'm pleased to say, Thank you from the bottom of my heart. More

by Martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
Jan 06, 2022 -

Ken Ganley Ford Norton responded

Martha, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 05, 2022

I drive miles to Ken Ganley to purchase a carsimply I drive miles to Ken Ganley to purchase a car simply because of the professionalism that I receive at this Ford Dealer They are also kind, friendly More

by DVBT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby
Jan 06, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Tom and Shelby had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

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