Ken Ganley Ford Norton

Prompt, friendly service. I was kept informed of status and problems identified and advised what needed immediate attention and what could wait. and problems identified and advised what needed immediate attention and what could wait. More

The team at Ganley Ford was very helpful and courteous, providing a quick ride to work and picking me up after the work was completed. I’ll be back. providing a quick ride to work and picking me up after the work was completed. I’ll be back. More

Great service with good communication highly recommend Ganley Ford for all services they are very professional Ganley Ford for all services they are very professional More

It is a great dealership with great people who are very helpful in all aspects helpful in all aspects More

The $150 each charge for 2 different suspension issues is very excessive. I had to initially pay $300 just to have car looked at. I did expected to pay more because I had services done by a dealership but I very excessive. I had to initially pay $300 just to have car looked at. I did expected to pay more because I had services done by a dealership but I think your charges are very extreeme. My initial bill was over $1000 for rear calipers. Fulton was Very helpful with working with my warranty company and getting charges reduced but I highly doubt I will return to your location simply based on what I feel to be unnecessary charges. If I were to take my vehicle to a national chain such as NTB I would not be charged as much for the same work. Not to mention you had my truck for 17 days just to replace rear calipers. That too was an excessive amount of time to keep my truck for minor repairs. Fulton was great! Good communication by Fulton. I enjoyed working with him. More

Tony was able to give lots of guidance and assurance that I was getting the best deal for my car. He was able to answer all my questions and didn't beat around the bush. I would highly recommend him!! I was getting the best deal for my car. He was able to answer all my questions and didn't beat around the bush. I would highly recommend him!! More

Told 2 hrs to service & took ALL day. No rental available & extremely poor communication. FRUSTRATED!!! available & extremely poor communication. FRUSTRATED!!! More

Very happy with my purchase! Friendly staff, stress free atmosphere! I told Franco what I wanted, where my budget was and he shows me the cars in my range. Very happy to be back in a brand new Escape. Than atmosphere! I told Franco what I wanted, where my budget was and he shows me the cars in my range. Very happy to be back in a brand new Escape. Thank you so much. More

Franco is amazing at what he does! Myself & my family have leased/bought cars from him for the past 10 years now. Can not speak highly enough of him! Ken Ganley Ford has the buying/leasing process stream have leased/bought cars from him for the past 10 years now. Can not speak highly enough of him! Ken Ganley Ford has the buying/leasing process streamed lined, wonderful experience!!! I HIGHLY recommend Franco & Ganley Ford for your next vehicle purchase!!! More

Drew in the service department was absolutely wonderful! He kept me updated about my vehicle, and returned any of my calls within minutes. He kept me updated about my vehicle, and returned any of my calls within minutes. More