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Ken Ganley Ford Norton

Norton, OH

4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 16, 2021

Did a great job on car and truck your service tech was on point your service writer knew What to do to help me More

by gregoryjones91951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, Gregory, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2021

Saw the truck I wanted after researching online. The website was descriptive and had actual photos of the truck. They bought my trade in and I left within a few hours with my new truck. More

by JARED-SF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Oct 17, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford are glad to have you as a customer.

October 15, 2021

Austin made the buying process completely painless. I highly encourage going to him for your next vehicle purchase. More

by Gdearment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Temsey, Carly Neubert
Oct 17, 2021 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2021

The sales person who worked with me was Sean. He was polite and helpful. He was willing to show me a couple of different cars, and was patient. The paperwork didn’t take too long, and I never felt press More

by baumoell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Sean and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 14, 2021

Everyone was so helpful & they made our truck buying experience easy! Everyone was so nice & they got the job done in decent timing! ❤️❤️ Ken Hanley Ford! && thanks Franco for making our experience so w More

by Buckingham57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck!

October 14, 2021

Ken Ganley Ford made my car buying experience quick and efficient. They were always available to answer my questions. More

by mitchellcolin47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Oct 14, 2021 -

Ken Ganley Ford Norton responded

Colin, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 14, 2021

I was worried about buying with a credit problem..no worries there they were awesome polite friendly understanding yet professional great customer service More

by Micknickfix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly
Oct 15, 2021 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford!

October 13, 2021

Always great service, friendly staff, only place I ever take my car. Will always buy and have serviced with Ganley More

by julieshisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Oct 14, 2021 -

Ken Ganley Ford Norton responded

Julie, Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

October 13, 2021

Thanks to Ken Ganley Ford I got my dream truck. Friendly staff and will get the job done! More

by jjali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carly Neubert, Jennifer Fincham
Oct 13, 2021 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congrats on your new truck!

October 13, 2021

Great job I was than happy about service that was given and the price you about dealerships taken people thank you honestly and doing the job so quickly More

by Bigblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

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