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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 05, 2021

Good work thank you I will be back when I need more work done on my truck More

by Jen.brumbaugh.asntd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Oct 05, 2021 -

Ken Ganley Ford Norton responded

Jen, Thank you for taking the time to share your thoughts on working with Paul and our team. We're glad to hear we delivered such a great experience!

October 05, 2021

Courteous and efficient, went out of their way to meet my needs. I appreciated the service. More

by Eajacksondvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

Oct 07, 2021 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Ford Barberton! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2021

I will say that for me financing on my own for the first time my experience was amazing. Super fast, super easy. The people here are amazing and helped me so much. I completely recommend buying from here. I More

by aunttank96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Franco, Adam and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 04, 2021

The service department was amazing and got my oil change done pretty quickly! Everyone was very nice! More

by Slawson99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

October 04, 2021

Very friendly and clean. Got me out on time as they had Very friendly and clean. Got me out on time as they had explained. No complaints. More

by Twitch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a five-star review! We're glad to hear that you had a positive experience here with us. We truly appreciate your business!

October 04, 2021

Service Advisor Fulton was very friendly and knew the Ford products. Great experience at Ganley More

by kenn301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2021

As a 77 year old widow who is still working every day - I count on Ganley Ford to keep my car running and dependable. They have exceeded my expectations on a regular basis. Joyce A Turkovich More

by JTURKO8348
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Ken Ganley Ford Norton responded

Joyce, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

October 02, 2021

Always have had a pleasant outcome with the Service and Parts Department. Pleasant people to work with. More

by cindymueller3550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Oct 03, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

Oct 04, 2021 -

Ken Ganley Ford Norton responded

Hi, we are so pleased you enjoyed your visit to Ganley Ford Barberton! We do hope we can be of assistance in the future. Take care!

October 02, 2021

Great service and fast staff is great to work with and all is professional. Would recommend to anyone. More

by Ctankred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in truck service
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Oct 03, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 04, 2021 -

Ken Ganley Ford Norton responded

Hi, we're so happy we were able to help you out! Thanks for the recommendation, and have an amazing day!

October 01, 2021

Helped me get a car but didn’t help my monthly payment go down or more affordable More

by Koda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Magyarics
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
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Oct 05, 2021 -

Ken Ganley Ford Norton responded

Hi Dakoda, we are sorry to hear that you feel that you did not get a low enough payment on your 2018 Ford Escape. We always aim to provide our customers with the lowest and most affordable payments as possibly allowed when factoring in each customers personal situation, including credit, down payment, negative equity, etc. And looking at your account, we feel that we did our best with the payment. Please let us know if there's anything else we can do to earn and keep your business moving forward! Thanks!

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