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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 01, 2021

Very efficient and fair. The deal was done the same day. In and out! A+ More

by G55-////AMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
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Oct 03, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford are glad to have you as a customer.

Oct 04, 2021 -

Ken Ganley Ford Norton responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

Everyone there were great! Paid off my trade and got me in a new truck More

by YAMAHAFXRACING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
Other Employees : Jennifer Fincham
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Sep 30, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

September 30, 2021

We have known Fulton for many years always nice to deal with and honest to us. More

by srowles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for Fulton here at our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance.

September 30, 2021

I think Aaron at Ken Ganley Ford made it as easy in me as I did on him. They were respectful of my knowledge of the entire process and I enjoyed their additional knowledge and honesty as well. Very solid sal More

by gnic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe, Carly Neubert
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Sep 30, 2021 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aaron and our team met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2021

The dealer I worked with was super helpful. Right away I felt I could trust him. I let him know exactly what I wanted, and he helped me get it. More

by Thomas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
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Sep 30, 2021 -

Ken Ganley Ford Norton responded

Hi Thomas, we are so glad to hear that our salesman Adam Magyarics provided you with such a positive experience! We really appreciate your business and your 5 star review! Please let us know if you need anything!

September 29, 2021

We bought a new Escape from Aaron Forsythe. He led us through the entire purchase. Very easy with him. More

by re9w404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
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Sep 29, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ford Escape! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Oct 03, 2021 -

re9w404 responded

Thank you. Great experience.

September 29, 2021

Great communication, dropped off my cat at 1pm and had it back by 5pm same day.. More

by Domjfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

September 27, 2021

A great waiting area within the dealership. I've had 2 oil change services and they cleaned my car so well along with the service I've only had to wash it once myself this past summer. Great 👍 More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Sep 28, 2021 -

Ken Ganley Ford Norton responded

Jeff, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

September 27, 2021

Sean was excellent! Very professional and knowledgeable. He took my circumstances into consideration and got me set up with a nice set of wheels! More

by Michael.mcintire8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Ken Ganley Ford Norton responded

Congratulations on your new purchase, Michael! We are very happy to hear that Sean provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We look forward to having you as one of our valued customers for years to come. We sincerely value your business, Michael!

September 27, 2021

Sean and your entire staff were very easy to work with. They took their time and answered all of our questions. They made the buying experience easy. More

by mohrbachk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Sean, and it was a pleasure having you at the dealership. We appreciate your review!

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