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Ken Ganley Ford Norton

Norton, OH

4.8
3,140 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,140 reviews

September 13, 2021

Very fast and friendly. They got me in the car I wanted. No hassle's. Great place. More

by bmax1870
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

September 11, 2021

Two things bothered me-one is never got to see Carfax. Was read few details. Turns out car had three repos previously. Second-not told percentage rate. I know I should have looked at the sales order bette More

by stevemehal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Ken Ganley Ford Norton responded

Thank you, Steve, for taking the time to submit a review. We take pride in good customer service and are happy that your purchase experience was fast and straightforward. We do however regret the lack of communication regarding the Carfax and percentage rate. If you would like to further discuss your concerns, feel free to contact me at your convenience.

September 10, 2021

Only place I go.Excellent service.The employees are always helpful Gets me in and out as quickly as possible.Works with me to get in More

by PKLUSTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business. Thank you for taking the time to leave us a five-star review. Our team looks forward to serving you again soon!

September 09, 2021

think Ganley is the best, it is the only Service center we use, Paul did not take care of us this time, but it is usually who we go through and he is fantastic, More

by Beth Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Sep 09, 2021 -

Ken Ganley Ford Norton responded

Beth, thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

September 08, 2021

This was my first experience with Ganley Ford. In the past my husband purchased and serviced with Spitzer. Since his passing two years ago I have looked for service closer to home. Ganley met my needs in More

by KAYGRAHAM79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Ken Ganley Ford Norton responded

Kay, Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

September 03, 2021

Appointment was great! They met us at door, on time appointments n estimated time for service was close to the estimated finishing time. Overall experience good. Thanks for all you do. More

by SDEJOURNETT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond
Sep 04, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 07, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley Ford Barberton

September 03, 2021

OMG, Drew was so awesome. I told him what a transpired at Park Ford, and the trouble we were experiencing since June 2021 with the car. Anywho I will never go back to Park Ford. The service and the experien More

by dltownsend71
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 03, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for Drew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 03, 2021

We have several cars from Ganley & recommend it to everyone. It is always pleasing to work with them . If you just want to stop in with a question, they are more than happy to help More

by ANTJANE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Sep 04, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

September 02, 2021

The service was impeccable, and I will recommend ford to all my family and friends. I've been a loyal customer for about 15 years, and my dealings has always been wonderful. More

by MAURICEBARRETT613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We truly appreciate your business and look forward to seeing you again!

September 02, 2021

Had a good experience after we found out the car we went for sold the previous day. Told our salesman what we needed and price and we purchased a vehicle. Had some issues once we got home and got to inspec More

by Lwclemens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

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